{"id":1656,"date":"2025-12-30T01:51:54","date_gmt":"2025-12-30T01:51:54","guid":{"rendered":"https:\/\/growhome.vn\/?p=1656"},"modified":"2025-12-30T01:53:09","modified_gmt":"2025-12-30T01:53:09","slug":"tom-tat-sach-_-dac-nhan-tam","status":"publish","type":"post","link":"https:\/\/growhome.vn\/?p=1656","title":{"rendered":"T\u00f3m t\u1eaft s\u00e1ch _ \u0110\u1eafc Nh\u00e2n T\u00e2m"},"content":{"rendered":"<div class=\"fcbkbttn_buttons_block\" id=\"fcbkbttn_left\"><div class=\"fcbkbttn_button\">\n\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/\" target=\"_blank\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/growhome.vn\/wp-content\/plugins\/facebook-button-plugin\/images\/standard-facebook-ico.png\" alt=\"Fb-Button\" \/>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div><div class=\"fcbkbttn_like \"><fb:like href=\"https:\/\/growhome.vn\/?p=1656\" action=\"like\" colorscheme=\"light\" layout=\"standard\"  width=\"225px\" size=\"small\"><\/fb:like><\/div><\/div>\n<p class=\"wp-block-paragraph\"><strong>\u0110\u1eafc nh\u00e2n t\u00e2m &#8211; Dale Carnegie (How to Win Friends and Influence People)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cu\u1ed1n s\u00e1ch kinh \u0111i\u1ec3n v\u1ec1 k\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 \u1ee9ng x\u1eed con ng\u01b0\u1eddi, xu\u1ea5t b\u1ea3n n\u0103m 1936 nh\u01b0ng v\u1eabn \u00e1p d\u1ee5ng \u0111\u01b0\u1ee3c \u0111\u1ebfn ng\u00e0y nay.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/growhome.vn\/wp-content\/uploads\/2025\/12\/image-102.png\" alt=\"\" class=\"wp-image-1657\" srcset=\"https:\/\/growhome.vn\/wp-content\/uploads\/2025\/12\/image-102.png 600w, https:\/\/growhome.vn\/wp-content\/uploads\/2025\/12\/image-102-300x300.png 300w, https:\/\/growhome.vn\/wp-content\/uploads\/2025\/12\/image-102-150x150.png 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PH\u1ea6N 1: C\u00c1C K\u1ef8 THU\u1eacT C\u01a1 B\u1ea2N TRONG \u1ee8NG X\u1eec V\u1edaI NG\u01af\u1edcI KH\u00c1C<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 1: Kh\u00f4ng ch\u1ec9 tr\u00edch, ph\u00e0n n\u00e0n hay tr\u00e1ch m\u00f3c<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u00e1i ni\u1ec7m c\u1ed1t l\u00f5i<\/strong>: Ch\u1ec9 tr\u00edch l\u00e0m ng\u01b0\u1eddi ta ph\u00f2ng th\u1ee7, kh\u00f4ng thay \u0111\u1ed5i h\u00e0nh vi v\u00e0 t\u1ea1o th\u00f9 \u0111\u1ecbch.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Al Capone<\/strong>: Tr\u00f9m mafia kh\u00e9t ti\u1ebfng Al Capone n\u00f3i &#8220;T\u00f4i \u0111\u00e3 d\u00e0nh c\u1ea3 \u0111\u1eddi \u0111\u1ec3 gi\u00fap \u0111\u1ee1 m\u1ecdi ng\u01b0\u1eddi, v\u00e0 t\u1ea5t c\u1ea3 nh\u1eefng g\u00ec t\u00f4i nh\u1eadn l\u1ea1i l\u00e0 danh ti\u1ebfng x\u1ea5u.&#8221; Ngay c\u1ea3 k\u1ebb s\u00e1t nh\u00e2n c\u0169ng t\u1ef1 cho m\u00ecnh l\u00e0 ng\u01b0\u1eddi t\u1ed1t.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Two Gun Crowley<\/strong>: T\u00ean c\u01b0\u1edbp b\u1ecb bao v\u00e2y b\u1edfi c\u1ea3nh s\u00e1t, trong l\u00e1 th\u01b0 tuy\u1ec7t m\u1ec7nh vi\u1ebft &#8220;D\u01b0\u1edbi \u00e1o t\u00f4i l\u00e0 tr\u00e1i tim m\u1ec7t m\u1ecfi nh\u01b0ng t\u1eed t\u1ebf &#8211; m\u1ed9t tr\u00e1i tim kh\u00f4ng l\u00e0m h\u1ea1i ai.&#8221; H\u1eafn v\u1eeba b\u1eafn ch\u1ebft m\u1ed9t c\u1ea3nh s\u00e1t!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u00e0i h\u1ecdc<\/strong>: M\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u t\u1ef1 bi\u1ec7n minh cho h\u00e0nh \u0111\u1ed9ng c\u1ee7a m\u00ecnh. Ch\u1ec9 tr\u00edch v\u00f4 \u00edch v\u00ec ng\u01b0\u1eddi ta kh\u00f4ng t\u1ef1 ph\u00ea b\u00ecnh m\u00ecnh.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nghi\u00ean c\u1ee9u t\u00e2m l\u00fd h\u1ecdc<\/strong>: B.F. Skinner ch\u1ee9ng minh \u0111\u1ed9ng v\u1eadt h\u1ecdc nhanh h\u01a1n qua khen th\u01b0\u1edfng h\u00e0nh vi t\u1ed1t h\u01a1n l\u00e0 ph\u1ea1t h\u00e0nh vi x\u1ea5u. Con ng\u01b0\u1eddi c\u0169ng v\u1eady.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Lincoln<\/strong>: T\u1ed5ng th\u1ed1ng Lincoln t\u1eebng vi\u1ebft th\u01b0 gay g\u1eaft ch\u1ec9 tr\u00edch t\u01b0\u1edbng Meade kh\u00f4ng truy \u0111u\u1ed5i qu\u00e2n Lee sau chi\u1ebfn th\u1eafng Gettysburg. Nh\u01b0ng Lincoln kh\u00f4ng bao gi\u1edd g\u1eedi th\u01b0 \u0111\u00f3 &#8211; \u00f4ng nh\u1eadn ra ch\u1ec9 tr\u00edch s\u1ebd kh\u00f4ng gi\u00fap g\u00ec. Sau khi vi\u1ebft xong, \u00f4ng b\u1ecf th\u01b0 v\u00e0o ng\u0103n k\u00e9o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 th\u1ef1c t\u1ebf<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>S\u1ebfp ch\u1ec9 tr\u00edch nh\u00e2n vi\u00ean c\u00f4ng khai<\/strong> \u2192 Nh\u00e2n vi\u00ean o\u00e1n gi\u1eadn, kh\u00f4ng c\u1ea3i thi\u1ec7n<\/li>\n\n\n\n<li><strong>Cha m\u1eb9 tr\u00e1ch con li\u00ean t\u1ee5c<\/strong> \u2192 Con n\u1ed5i lo\u1ea1n ho\u1eb7c m\u1ea5t t\u1ef1 tin<\/li>\n\n\n\n<li><strong>V\u1ee3 ch\u1ed3ng ph\u00e0n n\u00e0n nhau<\/strong> \u2192 H\u00f4n nh\u00e2n tan v\u1ee1<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Thay v\u00ec ch\u1ec9 tr\u00edch<\/strong>: Carnegie tr\u00edch d\u1eabn Benjamin Franklin &#8211; &#8220;T\u00f4i s\u1ebd kh\u00f4ng n\u00f3i x\u1ea5u ai v\u00e0 ch\u1ec9 n\u00f3i \u0111i\u1ec1u t\u1ed1t v\u1ec1 m\u1ecdi ng\u01b0\u1eddi.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00c1p d\u1ee5ng<\/strong>: Khi mu\u1ed1n ch\u1ec9 tr\u00edch, h\u00e3y t\u1ef1 h\u1ecfi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110i\u1ec1u n\u00e0y s\u1ebd thay \u0111\u1ed5i h\u00e0nh vi c\u1ee7a h\u1ecd?<\/li>\n\n\n\n<li>T\u00f4i c\u00f3 t\u1eebng m\u1eafc l\u1ed7i t\u01b0\u01a1ng t\u1ef1 kh\u00f4ng?<\/li>\n\n\n\n<li>T\u1ea1i sao h\u1ecd l\u00e0m v\u1eady t\u1eeb quan \u0111i\u1ec3m c\u1ee7a h\u1ecd?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 2: \u0110\u01b0a ra l\u1eddi khen ch\u00e2n th\u00e0nh v\u00e0 s\u1ef1 \u0111\u00e1nh gi\u00e1 cao<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u00e1i ni\u1ec7m<\/strong>: Con ng\u01b0\u1eddi khao kh\u00e1t \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao &#8211; \u0111\u00f3 l\u00e0 nhu c\u1ea7u s\u00e2u s\u1eafc nh\u1ea5t c\u1ee7a b\u1ea3n t\u00ednh ng\u01b0\u1eddi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa khen ng\u1ee3i v\u00e0 n\u1ecbnh h\u00f3t<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Khen ng\u1ee3i<\/strong>: Ch\u00e2n th\u00e0nh, t\u1eeb tr\u00e1i tim, v\u1ec1 \u0111i\u1ec1u ng\u01b0\u1eddi \u0111\u00f3 th\u1ef1c s\u1ef1 l\u00e0m t\u1ed1t<\/li>\n\n\n\n<li><strong>N\u1ecbnh h\u00f3t<\/strong>: Gi\u1ea3 t\u1ea1o, t\u1eeb m\u00f4i mi\u1ec7ng, kh\u00f4ng th\u00e0nh th\u1eadt<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Charles Schwab<\/strong>: \u00d4ng tr\u1ea3 l\u01b0\u01a1ng cao nh\u1ea5t th\u1eddi \u0111\u00f3 (1 tri\u1ec7u \u0111\u00f4\/n\u0103m v\u00e0o n\u0103m 1921) kh\u00f4ng ph\u1ea3i v\u00ec k\u1ef9 thu\u1eadt th\u00e9p m\u00e0 v\u00ec kh\u1ea3 n\u0103ng \u0111\u1ed1i nh\u00e2n x\u1eed th\u1ebf. B\u00ed quy\u1ebft c\u1ee7a Schwab: &#8220;T\u00f4i coi kh\u1ea3 n\u0103ng kh\u01a1i d\u1eady nhi\u1ec7t t\u00ecnh n\u01a1i ng\u01b0\u1eddi kh\u00e1c l\u00e0 t\u00e0i s\u1ea3n qu\u00fd gi\u00e1 nh\u1ea5t m\u00ecnh c\u00f3. C\u00e1ch \u0111\u1ec3 ph\u00e1t tri\u1ec3n \u0111i\u1ec1u t\u1ed1t nh\u1ea5t n\u01a1i m\u1ed9t ng\u01b0\u1eddi l\u00e0 \u0111\u00e1nh gi\u00e1 cao v\u00e0 khuy\u1ebfn kh\u00edch.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 Schwab<\/strong>: M\u1ed9t ng\u00e0y \u00f4ng \u0111i qua x\u01b0\u1edfng, th\u1ea5y c\u00f4ng nh\u00e2n h\u00fat thu\u1ed1c d\u01b0\u1edbi bi\u1ec3n &#8220;C\u1ea5m h\u00fat thu\u1ed1c&#8221;. Thay v\u00ec qu\u00e1t m\u1eafng, \u00f4ng \u0111\u01b0a m\u1ed7i ng\u01b0\u1eddi m\u1ed9t \u0111i\u1ebfu x\u00ec g\u00e0 v\u00e0 n\u00f3i &#8220;T\u00f4i s\u1ebd r\u1ea5t bi\u1ebft \u01a1n n\u1ebfu c\u00e1c anh h\u00fat nh\u1eefng \u0111i\u1ebfu n\u00e0y b\u00ean ngo\u00e0i.&#8221; C\u00f4ng nh\u00e2n c\u1ea3m th\u1ea5y x\u1ea5u h\u1ed5 v\u00ec s\u1ef1 t\u1eed t\u1ebf c\u1ee7a \u00f4ng v\u00e0 kh\u00f4ng ai t\u00e1i ph\u1ea1m.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Pamela Dunham<\/strong>: B\u00e0 qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng, nh\u00e2n vi\u00ean thu ng\u00e2n m\u1edbi l\u00e0m vi\u1ec7c c\u1ea9u th\u1ea3. Thay v\u00ec m\u1eafng, b\u00e0 n\u00f3i &#8220;Susie, em l\u00e0m t\u1ed1t l\u1eafm h\u00f4m qua. Em l\u00e0m vi\u1ec7c nhanh v\u00e0 ch\u00ednh x\u00e1c. C\u1eeda h\u00e0ng may m\u1eafn c\u00f3 em.&#8221; Susie ng\u1ea1c nhi\u00ean v\u00e0 t\u1eeb \u0111\u00f3 c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>T\u00e2m l\u00fd h\u1ecdc William James<\/strong>: &#8220;Nguy\u00ean t\u1eafc s\u00e2u s\u1eafc nh\u1ea5t trong b\u1ea3n t\u00ednh con ng\u01b0\u1eddi l\u00e0 khao kh\u00e1t \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sai l\u1ea7m th\u01b0\u1eddng g\u1eb7p<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ch\u1edd \u0111\u1ebfn khi ng\u01b0\u1eddi ta l\u00e0m &#8220;xu\u1ea5t s\u1eafc&#8221; m\u1edbi khen \u2192 H\u1ecd kh\u00f4ng bao gi\u1edd \u0111\u01b0\u1ee3c khen<\/li>\n\n\n\n<li>Ngh\u0129 &#8220;h\u1ecd bi\u1ebft m\u00ecnh l\u00e0m t\u1ed1t r\u1ed3i, kh\u00f4ng c\u1ea7n n\u00f3i&#8221; \u2192 H\u1ecd kh\u00f4ng bi\u1ebft!<\/li>\n\n\n\n<li>S\u1ee3 khen nhi\u1ec1u l\u00e0m ng\u01b0\u1eddi ta ki\u00eau ng\u1ea1o \u2192 Khen ch\u00e2n th\u00e0nh kh\u00f4ng bao gi\u1edd l\u00e0m h\u1ecfng ng\u01b0\u1eddi<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Stevie Wonder<\/strong>: M\u1eb9 anh m\u00f9 t\u1eeb nh\u1ecf, nh\u01b0ng b\u00e0 kh\u00f4ng bao gi\u1edd n\u00f3i &#8220;\u0111\u1ee9a con t\u1ed9i nghi\u1ec7p&#8221; m\u00e0 lu\u00f4n n\u00f3i &#8220;Con \u0111\u1eb7c bi\u1ec7t. Con c\u00f3 th\u1ec3 l\u00e0m m\u1ecdi th\u1ee9 tr\u1ebb kh\u00e1c l\u00e0m \u0111\u01b0\u1ee3c.&#8221; L\u1eddi \u0111\u1ed9ng vi\u00ean \u0111\u00f3 t\u1ea1o n\u00ean huy\u1ec1n tho\u1ea1i \u00e2m nh\u1ea1c.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00c1p d\u1ee5ng th\u1ef1c t\u1ebf<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Trong c\u00f4ng vi\u1ec7c<\/strong>: Khen c\u1ee5 th\u1ec3 &#8211; &#8220;B\u00e1o c\u00e1o c\u1ee7a anh r\u1ea5t chi ti\u1ebft, \u0111\u1eb7c bi\u1ec7t ph\u1ea7n ph\u00e2n t\u00edch XYZ gi\u00fap t\u00f4i hi\u1ec3u v\u1ea5n \u0111\u1ec1 r\u00f5 h\u01a1n&#8221;<\/li>\n\n\n\n<li><strong>Trong gia \u0111\u00ecnh<\/strong>: &#8220;Con y\u00eau, m\u1eb9 th\u1ea5y con \u0111\u00e3 c\u1ed1 g\u1eafng l\u1eafm v\u1edbi b\u00e0i to\u00e1n n\u00e0y&#8221;<\/li>\n\n\n\n<li><strong>V\u1edbi ng\u01b0\u1eddi l\u1ea1<\/strong>: &#8220;C\u1ea3m \u01a1n anh \u0111\u00e3 gi\u1eef c\u1eeda cho t\u00f4i&#8221;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Quy t\u1eafc v\u00e0ng<\/strong>: H\u00e3y t\u00ecm \u0111i\u1ec1u \u0111\u1ec3 khen ng\u1ee3i ch\u00e2n th\u00e0nh \u1edf m\u1ecdi ng\u01b0\u1eddi b\u1ea1n g\u1eb7p m\u1ed7i ng\u00e0y.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 3: Kh\u01a1i d\u1eady nhu c\u1ea7u m\u00e3nh li\u1ec7t \u1edf ng\u01b0\u1eddi kh\u00e1c<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u00e1i ni\u1ec7m<\/strong>: Ng\u01b0\u1eddi ta ch\u1ec9 quan t\u00e2m \u0111\u1ebfn nh\u1eefng g\u00ec h\u1ecd mu\u1ed1n, kh\u00f4ng ph\u1ea3i nh\u1eefng g\u00ec b\u1ea1n mu\u1ed1n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n c\u00e2u c\u00e1 c\u1ee7a Henry Ford<\/strong>: &#8220;N\u1ebfu c\u00f3 b\u00ed quy\u1ebft th\u00e0nh c\u00f4ng, \u0111\u00f3 l\u00e0 kh\u1ea3 n\u0103ng nh\u00ecn t\u1eeb g\u00f3c \u0111\u1ed9 ng\u01b0\u1eddi kh\u00e1c v\u00e0 nh\u00ecn m\u1ecdi vi\u1ec7c t\u1eeb g\u00f3c nh\u00ecn c\u1ee7a h\u1ecd c\u0169ng nh\u01b0 c\u1ee7a b\u1ea1n.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 kinh \u0111i\u1ec3n v\u1ec1 c\u00e2u c\u00e1<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>B\u1ea1n th\u00edch d\u00e2u t\u00e2y v\u1edbi kem<\/li>\n\n\n\n<li>C\u00e1 th\u00edch giun<\/li>\n\n\n\n<li>Khi \u0111i c\u00e2u, b\u1ea1n kh\u00f4ng m\u1ed3i d\u00e2u v\u1edbi kem m\u00e0 m\u1ed3i giun<\/li>\n\n\n\n<li>Trong cu\u1ed9c s\u1ed1ng, t\u1ea1i sao kh\u00f4ng ngh\u0129 nh\u01b0 v\u1eady?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Ralph Waldo Emerson<\/strong>: Con trai \u00f4ng v\u00e0 ng\u01b0\u1eddi h\u00e0ng x\u00f3m c\u1ed1 \u0111\u1ea9y m\u1ed9t con b\u00ea v\u00e0o chu\u1ed3ng. H\u1ecd \u0111\u1ea9y, b\u00ea ch\u1ed1ng l\u1ea1i. Ng\u01b0\u1eddi gi\u00fap vi\u1ec7c \u0111\u1ebfn, cho ng\u00f3n tay v\u00e0o mi\u1ec7ng b\u00ea, b\u00ea m\u00fat v\u00e0 \u0111i theo v\u00e0o chu\u1ed3ng. B\u00e0 \u0111\u00e3 suy ngh\u0129 t\u1eeb g\u00f3c \u0111\u1ed9 c\u1ee7a b\u00ea &#8211; n\u00f3 mu\u1ed1n g\u00ec?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 th\u01b0\u01a1ng m\u1ea1i Owen D. Young<\/strong>: &#8220;Ng\u01b0\u1eddi c\u00f3 th\u1ec3 \u0111\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed c\u1ee7a ng\u01b0\u1eddi kh\u00e1c, hi\u1ec3u ho\u1ea1t \u0111\u1ed9ng t\u00e2m tr\u00ed c\u1ee7a h\u1ecd, kh\u00f4ng bao gi\u1edd ph\u1ea3i lo v\u1ec1 t\u01b0\u01a1ng lai.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n cho con \u0111i h\u1ecdc<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>C\u00e1ch sai<\/strong>: &#8220;Con ph\u1ea3i \u0111i h\u1ecdc \u0111\u1ec3 b\u1ed1 m\u1eb9 kh\u00f4ng x\u1ea5u h\u1ed5&#8221; (quan t\u00e2m \u0111\u1ebfn b\u1ed1 m\u1eb9)<\/li>\n\n\n\n<li><strong>C\u00e1ch \u0111\u00fang<\/strong>: &#8220;Con h\u1ecdc gi\u1ecfi to\u00e1n s\u1ebd gi\u00fap con thi\u1ebft k\u1ebf game hay h\u01a1n sau n\u00e0y&#8221; (quan t\u00e2m \u0111\u1ebfn con)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 cho thu\u00ea nh\u00e0<\/strong>: Carnegie k\u1ec3 \u00f4ng t\u1eebng c\u00f3 v\u1ea5n \u0111\u1ec1 v\u1edbi ng\u01b0\u1eddi thu\u00ea nh\u00e0 t\u1ed5 ch\u1ee9c ti\u1ec7c \u1ed3n \u00e0o. Thay v\u00ec \u0111e d\u1ecda, \u00f4ng n\u00f3i: &#8220;T\u00f4i lo l\u1eafng c\u00e1c anh s\u1ebd b\u1ecb ph\u00e0n n\u00e0n v\u00e0 m\u1ea5t ti\u1ec1n \u0111\u1eb7t c\u1ecdc. Ng\u01b0\u1eddi ch\u1ee7 tr\u01b0\u1edbc c\u0169ng b\u1ecb v\u1eady v\u00e0 m\u1ea5t ti\u1ec1n. T\u00f4i mu\u1ed1n gi\u00fap c\u00e1c anh tr\u00e1nh \u0111i\u1ec1u \u0111\u00f3.&#8221; Ng\u01b0\u1eddi thu\u00ea t\u1ef1 \u0111\u1ed9ng gi\u1ea3m ti\u1ebfng \u1ed3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 th\u01b0 xin vi\u1ec7c<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>C\u00e1ch sai<\/strong>: &#8220;T\u00f4i c\u1ea7n vi\u1ec7c l\u00e0m. T\u00f4i c\u00f3 b\u1eb1ng MBA. T\u00f4i mu\u1ed1n l\u01b0\u01a1ng cao.&#8221;<\/li>\n\n\n\n<li><strong>C\u00e1ch \u0111\u00fang<\/strong>: &#8220;C\u00f4ng ty qu\u00fd v\u1ecb \u0111ang m\u1edf r\u1ed9ng sang th\u1ecb tr\u01b0\u1eddng XYZ. T\u00f4i c\u00f3 5 n\u0103m kinh nghi\u1ec7m \u1edf th\u1ecb tr\u01b0\u1eddng n\u00e0y v\u00e0 c\u00f3 th\u1ec3 gi\u00fap c\u00f4ng ty tr\u00e1nh 3 sai l\u1ea7m ph\u1ed5 bi\u1ebfn&#8230;&#8221;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n m\u1eb9 khi\u1ebfn con \u0103n s\u00e1ng<\/strong>: M\u1eb9 kh\u00f4ng n\u00f3i &#8220;\u0102n cho kh\u1ecfe&#8221;, m\u00e0 n\u00f3i &#8220;H\u00f4m nay con thi ch\u1ea1y, \u0103n s\u00e1ng s\u1ebd gi\u00fap con ch\u1ea1y nhanh h\u01a1n b\u1ea1n David \u0111\u1ea5y.&#8221; Con \u0103n ngay.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00c1p d\u1ee5ng b\u00e1n h\u00e0ng<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ng\u01b0\u1eddi b\u00e1n m\u00e1y t\u00ednh<\/strong>: Kh\u00f4ng n\u00f3i v\u1ec1 th\u00f4ng s\u1ed1 k\u1ef9 thu\u1eadt m\u00e0 h\u1ecfi kh\u00e1ch c\u1ea7n m\u00e1y \u0111\u1ec3 l\u00e0m g\u00ec, r\u1ed3i ch\u1ec9 ra m\u00e1y n\u00e0y gi\u00fap h\u1ecd l\u00e0m vi\u1ec7c \u0111\u00f3 nhanh\/d\u1ec5 h\u01a1n th\u1ebf n\u00e0o<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00f4ng th\u1ee9c<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>X\u00e1c \u0111\u1ecbnh \u0111i\u1ec1u B\u1ea0N mu\u1ed1n<\/li>\n\n\n\n<li>T\u1ef1 h\u1ecfi &#8220;Ng\u01b0\u1eddi kia mu\u1ed1n g\u00ec?&#8221;<\/li>\n\n\n\n<li>Ch\u1ec9 ra c\u00e1ch \u0111i\u1ec1u B\u1ea0N mu\u1ed1n gi\u00fap H\u1ecc \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u H\u1ecc mu\u1ed1n<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u00e0i h\u1ecdc<\/strong>: &#8220;Ng\u01b0\u1eddi duy nh\u1ea5t c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn b\u1ea1n l\u00e0 ng\u01b0\u1eddi n\u00f3i v\u1ec1 nh\u1eefng \u0111i\u1ec1u b\u1ea1n mu\u1ed1n v\u00e0 ch\u1ec9 cho b\u1ea1n c\u00e1ch \u0111\u1ea1t \u0111\u01b0\u1ee3c ch\u00fang.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PH\u1ea6N 2: S\u00c1U C\u00c1CH \u0110\u1ec2 M\u1eccI NG\u01af\u1edcI Y\u00caU TH\u00cdCH B\u1ea0N<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 1: Th\u1eadt l\u00f2ng quan t\u00e2m \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u00e1i ni\u1ec7m<\/strong>: B\u1ea1n c\u00f3 th\u1ec3 k\u1ebft b\u1ea1n nhi\u1ec1u h\u01a1n trong 2 th\u00e1ng quan t\u00e2m \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c h\u01a1n 2 n\u0103m c\u1ed1 khi\u1ebfn ng\u01b0\u1eddi kh\u00e1c quan t\u00e2m \u0111\u1ebfn b\u1ea1n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n ch\u00f3<\/strong>: Ch\u00f3 l\u00e0 \u0111\u1ed9ng v\u1eadt duy nh\u1ea5t kh\u00f4ng c\u1ea7n l\u00e0m vi\u1ec7c \u0111\u1ec3 ki\u1ebfm s\u1ed1ng. G\u00e0 \u0111\u1ebb tr\u1ee9ng, b\u00f2 cho s\u1eefa, nh\u01b0ng ch\u00f3? Ch\u00f3 ch\u1ec9 y\u00eau b\u1ea1n. \u0110\u00f3 l\u00e0 l\u00fd do ch\u00f3 c\u00f3 nhi\u1ec1u b\u1ea1n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Alfred Adler<\/strong>: Nh\u00e0 t\u00e2m l\u00fd h\u1ecdc n\u1ed5i ti\u1ebfng vi\u1ebft &#8220;Nh\u1eefng c\u00e1 nh\u00e2n kh\u00f4ng quan t\u00e2m \u0111\u1ebfn \u0111\u1ed3ng lo\u1ea1i g\u1eb7p kh\u00f3 kh\u0103n l\u1edbn nh\u1ea5t trong cu\u1ed9c s\u1ed1ng v\u00e0 g\u00e2y h\u1ea1i nhi\u1ec1u nh\u1ea5t cho ng\u01b0\u1eddi kh\u00e1c.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n \u1ea3o thu\u1eadt gia Howard Thurston<\/strong>: Tr\u01b0\u1edbc m\u1ed7i bu\u1ed5i bi\u1ec3u di\u1ec5n, \u00f4ng \u0111\u1ee9ng sau m\u00e0n v\u00e0 t\u1ef1 nh\u1ee7 &#8220;T\u00f4i y\u00eau kh\u00e1n gi\u1ea3. T\u00f4i y\u00eau kh\u00e1n gi\u1ea3.&#8221; \u00d4ng tin th\u00e1i \u0111\u1ed9 ch\u00e2n th\u00e0nh n\u00e0y l\u00e0 m\u1ed9t ph\u1ea7n l\u00fd do th\u00e0nh c\u00f4ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 d\u1ecbch v\u1ee5 \u0111i\u1ec7n tho\u1ea1i<\/strong>: M\u1ed9t c\u00f4ng ty \u0111i\u1ec7n tho\u1ea1i ph\u00e1t hi\u1ec7n ra c\u1ee5m t\u1eeb m\u00e0 c\u00f4ng ty s\u1eed d\u1ee5ng nhi\u1ec1u nh\u1ea5t kh\u00f4ng ph\u1ea3i &#8220;Xin l\u1ed7i&#8221; m\u00e0 l\u00e0 &#8220;Ch\u00fang t\u00f4i quan t\u00e2m \u0111\u1ebfn vi\u1ec7c n\u00e0y.&#8221; H\u1ecd \u0111\u1ed5i th\u00e0nh &#8220;T\u00f4i hi\u1ec3u \u0111i\u1ec1u n\u00e0y khi\u1ebfn \u00f4ng\/b\u00e0 kh\u00f3 ch\u1ecbu th\u1ebf n\u00e0o&#8221; &#8211; t\u1ef7 l\u1ec7 h\u00e0i l\u00f2ng t\u0103ng v\u1ecdt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n nh\u00e2n vi\u00ean b\u01b0u \u0111i\u1ec7n<\/strong>: M\u1ed9t ng\u01b0\u1eddi \u0111i mua tem, nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 ngu\u1ed9i l\u1ea1nh. L\u1ea7n sau, ng\u01b0\u1eddi \u0111\u00f3 h\u1ecfi th\u0103m v\u1ec1 gia \u0111\u00ecnh, c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. D\u1ea7n d\u1ea7n nh\u00e2n vi\u00ean \u0111\u00f3 tr\u1edf n\u00ean th\u00e2n thi\u1ec7n. T\u1ea5t c\u1ea3 v\u00ec \u0111\u01b0\u1ee3c quan t\u00e2m ch\u00e2n th\u00e0nh.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n ch\u00fa ch\u00f3 Tippy<\/strong>: Carnegie k\u1ec3 v\u1ec1 con ch\u00f3 nh\u00e0 h\u00e0ng x\u00f3m ch\u1ea1y qua s\u00e2n \u00f4ng m\u1ed7i s\u00e1ng. Carnegie b\u1eaft \u0111\u1ea7u g\u1ecdi &#8220;Ch\u00e0o bu\u1ed5i s\u00e1ng Tippy!&#8221;, vu\u1ed1t ve. Con ch\u00f3 b\u1eaft \u0111\u1ea7u \u0111\u1ee3i \u00f4ng m\u1ed7i s\u00e1ng, ngay c\u1ea3 khi kh\u00f4ng c\u00f3 th\u1ee9c \u0103n. N\u00f3 ch\u1ec9 mu\u1ed1n \u0111\u01b0\u1ee3c ch\u00e0o h\u1ecfi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 kinh doanh<\/strong>: H\u00e3ng b\u1ea3o hi\u1ec3m New York Life ph\u00e1t hi\u1ec7n \u0111\u1ea1i l\u00fd th\u00e0nh c\u00f4ng nh\u1ea5t kh\u00f4ng ph\u1ea3i ng\u01b0\u1eddi gi\u1ecfi nh\u1ea5t v\u1ec1 k\u1ef9 thu\u1eadt b\u1ea3o hi\u1ec3m m\u00e0 l\u00e0 ng\u01b0\u1eddi ghi nh\u1edb sinh nh\u1eadt, s\u1edf th\u00edch, t\u00ean con c\u00e1i kh\u00e1ch h\u00e0ng v\u00e0 quan t\u00e2m \u0111\u1ebfn h\u1ecd nh\u01b0 con ng\u01b0\u1eddi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Theodore Roosevelt<\/strong>: Ngay c\u1ea3 ng\u01b0\u1eddi gi\u00fap vi\u1ec7c trong Nh\u00e0 Tr\u1eafng \u0111\u1ec1u y\u00eau m\u1ebfn \u00f4ng v\u00ec \u00f4ng nh\u1edb t\u00ean v\u00e0 h\u1ecfi th\u0103m gia \u0111\u00ecnh h\u1ecd. Ng\u01b0\u1eddi h\u1ea7u g\u00e1i k\u1ec3 \u00f4ng h\u1ecfi v\u1ec1 cha c\u00f4 b\u1ecb \u1ed1m v\u00e0 nh\u1edb \u0111\u1ebfn vi\u1ec7c n\u00e0y sau v\u00e0i tu\u1ea7n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00c1p d\u1ee5ng th\u1ef1c t\u1ebf<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Nh\u1edb v\u00e0 g\u1ecdi t\u00ean ng\u01b0\u1eddi kh\u00e1c<\/strong> (xem nguy\u00ean t\u1eafc ti\u1ebfp theo)<\/li>\n\n\n\n<li><strong>Nh\u1edb sinh nh\u1eadt, ng\u00e0y k\u1ef7 ni\u1ec7m quan tr\u1ecdng<\/strong><\/li>\n\n\n\n<li><strong>H\u1ecfi v\u1ec1 s\u1edf th\u00edch, gia \u0111\u00ecnh v\u00e0 NH\u1eda c\u00e2u tr\u1ea3 l\u1eddi<\/strong><\/li>\n\n\n\n<li><strong>Ch\u00fa \u00fd \u0111\u1ebfn chi ti\u1ebft nh\u1ecf<\/strong> &#8211; &#8220;Anh c\u1eaft t\u00f3c m\u1edbi h\u1ea3? Tr\u00f4ng tr\u1ebb h\u01a1n \u0111\u1ea5y&#8221;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u00e0i h\u1ecdc<\/strong>: Ch\u00fang ta c\u00f3 th\u1ec3 k\u1ebft nhi\u1ec1u b\u1ea1n b\u00e8 trong hai th\u00e1ng b\u1eb1ng c\u00e1ch quan t\u00e2m \u0111\u1ebfn h\u1ecd h\u01a1n l\u00e0 hai n\u0103m c\u1ed1 g\u1eafng khi\u1ebfn h\u1ecd quan t\u00e2m \u0111\u1ebfn ta.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 2: M\u00edm c\u01b0\u1eddi<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u00e1i ni\u1ec7m<\/strong>: N\u1ee5 c\u01b0\u1eddi c\u1ee7a b\u1ea1n l\u00e0 s\u1ee9 gi\u1ea3 thi\u1ec7n ch\u00ed c\u1ee7a b\u1ea1n. N\u00f3 t\u01b0\u01a1i s\u00e1ng nh\u1eefng ng\u01b0\u1eddi nh\u00ecn th\u1ea5y b\u1ea1n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>T\u1ea7m quan tr\u1ecdng c\u1ee7a n\u1ee5 c\u01b0\u1eddi<\/strong>: H\u00e0nh \u0111\u1ed9ng c\u1ee7a b\u1ea1n quan tr\u1ecdng h\u01a1n l\u1eddi n\u00f3i. N\u1ee5 c\u01b0\u1eddi n\u00f3i &#8220;T\u00f4i th\u00edch b\u1ea1n. B\u1ea1n l\u00e0m t\u00f4i h\u1ea1nh ph\u00fac. T\u00f4i vui khi g\u1eb7p b\u1ea1n.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n ch\u00f3 l\u1ea1i<\/strong>: T\u1ea1i sao ch\u00f3 \u0111\u01b0\u1ee3c y\u00eau th\u00edch? V\u00ec ch\u00fang vui s\u01b0\u1edbng khi g\u1eb7p b\u1ea1n &#8211; v\u1eaby \u0111u\u00f4i, nh\u1ea3y l\u00ean. Ch\u00fang TH\u1eacT L\u00d2NG vui khi th\u1ea5y b\u1ea1n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Th\u00ed nghi\u1ec7m c\u1ee7a gi\u00e1o s\u01b0 Vi\u1ec7t Nam<\/strong>: C\u00e1c nh\u00e0 nghi\u00ean c\u1ee9u t\u1ea1i m\u1ed9t tr\u01b0\u1eddng \u0111\u1ea1i h\u1ecdc ph\u00e1t hi\u1ec7n r\u1eb1ng khi gi\u00e1o s\u01b0 m\u1ec9m c\u01b0\u1eddi trong l\u1edbp, sinh vi\u00ean \u0111\u00e1nh gi\u00e1 gi\u1ea3ng d\u1ea1y t\u1ed1t h\u01a1n, nh\u1edb n\u1ed9i dung l\u00e2u h\u01a1n, v\u00e0 tham gia t\u00edch c\u1ef1c h\u01a1n &#8211; ngay c\u1ea3 khi n\u1ed9i dung gi\u1ed1ng h\u1ec7t.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>William James<\/strong>: &#8220;H\u00e0nh \u0111\u1ed9ng d\u01b0\u1eddng nh\u01b0 b\u1eaft ngu\u1ed3n t\u1eeb c\u1ea3m x\u00fac, nh\u01b0ng th\u1ef1c ra h\u00e0nh \u0111\u1ed9ng v\u00e0 c\u1ea3m x\u00fac song h\u00e0nh: B\u1eb1ng c\u00e1ch \u0111i\u1ec1u ch\u1ec9nh h\u00e0nh \u0111\u1ed9ng, ch\u00fang ta c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh gi\u00e1n ti\u1ebfp c\u1ea3m x\u00fac.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ngh\u0129a l\u00e0: <strong>H\u00e0nh \u0111\u1ed9ng h\u1ea1nh ph\u00fac \u2192 C\u1ea3m th\u1ea5y h\u1ea1nh ph\u00fac h\u01a1n<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Th\u00ed nghi\u1ec7m t\u00e2m l\u00fd<\/strong>: Y\u00eau c\u1ea7u ng\u01b0\u1eddi tham gia c\u1eafn b\u00fat ngang (t\u1ea1o n\u1ee5 c\u01b0\u1eddi gi\u1ea3) trong khi xem ho\u1ea1t h\u00ecnh. H\u1ecd \u0111\u00e1nh gi\u00e1 ho\u1ea1t h\u00ecnh vui h\u01a1n nh\u00f3m kh\u00f4ng c\u1eafn b\u00fat. N\u1ee5 c\u01b0\u1eddi v\u1eadt l\u00fd t\u1ea1o c\u1ea3m x\u00fac t\u00edch c\u1ef1c.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng kh\u00f4ng m\u1ec9m c\u01b0\u1eddi<\/strong>: M\u1ed9t doanh nh\u00e2n vi\u1ebft th\u01b0 cho Carnegie: &#8220;T\u00f4i l\u00e0 ng\u01b0\u1eddi cau c\u00f3. T\u00f4i kh\u00f4ng m\u1ec9m c\u01b0\u1eddi v\u1edbi v\u1ee3, v\u1edbi nh\u00e2n vi\u00ean. Sau khi \u0111\u1ecdc s\u00e1ch, t\u00f4i quy\u1ebft \u0111\u1ecbnh th\u1eed trong m\u1ed9t tu\u1ea7n. Bu\u1ed5i s\u00e1ng h\u00f4m sau, v\u1ee3 t\u00f4i cho\u00e1ng v\u00e1ng. Con g\u00e1i n\u00f3i &#8216;B\u1ed1 b\u1ecb l\u00e0m sao v\u1eady?&#8217; Trong c\u00f4ng ty, nh\u00e2n vi\u00ean c\u1edfi m\u1edf h\u01a1n. T\u00f4i ki\u1ebfm \u0111\u01b0\u1ee3c nhi\u1ec1u ti\u1ec1n h\u01a1n v\u00ec kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n t\u1ed5ng \u0111\u00e0i vi\u00ean<\/strong>: M\u1ed9t c\u00f4ng ty \u0111i\u1ec7n tho\u1ea1i hu\u1ea5n luy\u1ec7n t\u1ed5ng \u0111\u00e0i vi\u00ean m\u1ec9m c\u01b0\u1eddi trong khi n\u00f3i chuy\u1ec7n \u0111i\u1ec7n tho\u1ea1i. M\u1eb7c d\u00f9 kh\u00e1ch h\u00e0ng kh\u00f4ng nh\u00ecn th\u1ea5y, h\u1ecd C\u1ea2M NH\u1eacN \u0111\u01b0\u1ee3c qua gi\u1ecdng n\u00f3i. Khi\u1ebfu n\u1ea1i gi\u1ea3m 30%.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 Steinmetz<\/strong>: K\u1ef9 s\u01b0 thi\u00ean t\u00e0i ng\u01b0\u1eddi \u0110\u1ee9c l\u00e0m cho General Electric, cau c\u00f3 kh\u00f3 ch\u1ecbu. Ch\u1ee7 t\u1ecbch c\u00f4ng ty y\u00eau c\u1ea7u \u00f4ng c\u1ed1 g\u1eafng m\u1ec9m c\u01b0\u1eddi nhi\u1ec1u h\u01a1n. \u0110\u1ea7u ti\u00ean Steinmetz ph\u1ea3n \u0111\u1ed1i, nh\u01b0ng sau khi th\u1eed, \u00f4ng n\u00f3i &#8220;T\u00f4i c\u00f3 nhi\u1ec1u b\u1ea1n h\u01a1n. M\u1ecdi ng\u01b0\u1eddi mu\u1ed1n l\u00e0m vi\u1ec7c v\u1edbi t\u00f4i h\u01a1n. Ngay c\u1ea3 \u00fd t\u01b0\u1edfng c\u1ee7a t\u00f4i \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn d\u1ec5 h\u01a1n.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L\u01b0u \u00fd quan tr\u1ecdng<\/strong>: \u0110\u00e2y ph\u1ea3i l\u00e0 <strong>n\u1ee5 c\u01b0\u1eddi ch\u00e2n th\u00e0nh t\u1eeb b\u00ean trong<\/strong>, kh\u00f4ng ph\u1ea3i n\u1ee5 c\u01b0\u1eddi c\u01a1 h\u1ecdc. N\u1ee5 c\u01b0\u1eddi gi\u1ea3 c\u00f2n t\u1ec7 h\u01a1n kh\u00f4ng c\u01b0\u1eddi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hai lo\u1ea1i n\u1ee5 c\u01b0\u1eddi<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>N\u1ee5 c\u01b0\u1eddi t\u1eeb mi\u1ec7ng<\/strong>: Ch\u1ec9 k\u00e9o kh\u00f3e mi\u1ec7ng \u2192 Gi\u1ea3 t\u1ea1o, kh\u00f4ng ai th\u00edch<\/li>\n\n\n\n<li><strong>N\u1ee5 c\u01b0\u1eddi t\u1eeb m\u1eaft<\/strong>: Kh\u00f3e m\u1eaft nh\u0103n l\u1ea1i (Duchenne smile) \u2192 Ch\u00e2n th\u00e0nh, l\u00e2y lan<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng Trung Qu\u1ed1c c\u1ed5 \u0111\u1ea1i<\/strong>: &#8220;Ng\u01b0\u1eddi kh\u00f4ng m\u1ec9m c\u01b0\u1eddi kh\u00f4ng n\u00ean m\u1edf c\u1eeda h\u00e0ng.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00c1p d\u1ee5ng<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Khi th\u1ee9c d\u1eady<\/strong>: M\u1ec9m c\u01b0\u1eddi v\u1edbi g\u01b0\u01a1ng tr\u01b0\u1edbc khi ra kh\u1ecfi nh\u00e0<\/li>\n\n\n\n<li><strong>Khi g\u1eb7p ng\u01b0\u1eddi<\/strong>: M\u1ec9m c\u01b0\u1eddi \u0111\u1ea7u ti\u00ean, ch\u00e0o sau<\/li>\n\n\n\n<li><strong>Khi n\u00f3i \u0111i\u1ec7n tho\u1ea1i<\/strong>: M\u1ec9m c\u01b0\u1eddi (h\u1ecd nghe \u0111\u01b0\u1ee3c qua gi\u1ecdng)<\/li>\n\n\n\n<li><strong>Khi kh\u00f3 kh\u0103n<\/strong>: M\u1ec9m c\u01b0\u1eddi gi\u00fap b\u1ea1n c\u1ea3m th\u1ea5y t\u1ed1t h\u01a1n (William James)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u00e0i h\u1ecdc<\/strong>: &#8220;H\u00e0nh \u0111\u1ed9ng t\u1ed1n \u00edt nh\u01b0ng \u0111em l\u1ea1i nhi\u1ec1u. N\u00f3 l\u00e0m gi\u00e0u ng\u01b0\u1eddi nh\u1eadn m\u00e0 kh\u00f4ng l\u00e0m ngh\u00e8o ng\u01b0\u1eddi cho. N\u00f3 x\u1ea3y ra trong ch\u1edbp m\u1eaft v\u00e0 k\u00fd \u1ee9c v\u1ec1 n\u00f3 \u0111\u00f4i khi k\u00e9o d\u00e0i m\u00e3i m\u00e3i.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 3: Nh\u1edb t\u00ean ng\u01b0\u1eddi kh\u00e1c<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u00e1i ni\u1ec7m<\/strong>: T\u00ean c\u1ee7a m\u1ed9t ng\u01b0\u1eddi l\u00e0 \u00e2m thanh ng\u1ecdt ng\u00e0o v\u00e0 quan tr\u1ecdng nh\u1ea5t \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi \u0111\u00f3 trong b\u1ea5t k\u1ef3 ng\u00f4n ng\u1eef n\u00e0o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Jim Farley &#8211; b\u1eadc th\u1ea7y nh\u1edb t\u00ean<\/strong>: \u00d4ng gi\u00fap Franklin D. Roosevelt tr\u1edf th\u00e0nh t\u1ed5ng th\u1ed1ng. B\u00ed quy\u1ebft? Nh\u1edb 50,000 t\u00ean ng\u01b0\u1eddi. Farley c\u00f3 th\u1ec3 g\u1eb7p ai \u0111\u00f3 m\u1ed9t l\u1ea7n, nh\u1edb t\u00ean h\u1ecd, t\u00ean v\u1ee3\/ch\u1ed3ng, con c\u00e1i, c\u00f4ng vi\u1ec7c. Khi g\u1eb7p l\u1ea1i sau nhi\u1ec1u n\u0103m, \u00f4ng h\u1ecfi &#8220;Anh Jim, con trai anh h\u1ecdc \u0111\u1ea1i h\u1ecdc th\u1ebf n\u00e0o r\u1ed3i?&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ph\u01b0\u01a1ng ph\u00e1p c\u1ee7a Farley<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>H\u1ecfi t\u00ean \u0111\u1ea7y \u0111\u1ee7<\/li>\n\n\n\n<li>H\u1ecfi vi\u1ebft ch\u00ednh t\u1ea3 th\u1ebf n\u00e0o<\/li>\n\n\n\n<li>L\u1eb7p l\u1ea1i v\u00e0i l\u1ea7n trong cu\u1ed9c tr\u00f2 chuy\u1ec7n<\/li>\n\n\n\n<li>Li\u00ean k\u1ebft v\u1edbi \u0111\u1eb7c \u0111i\u1ec3m khu\u00f4n m\u1eb7t<\/li>\n\n\n\n<li>Vi\u1ebft ra sau khi v\u1ec1<\/li>\n\n\n\n<li>\u00d4n l\u1ea1i tr\u01b0\u1edbc khi g\u1eb7p l\u1ea7n sau<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Andrew Carnegie<\/strong>: Khi m\u1edbi 10 tu\u1ed5i, \u00f4ng ph\u00e1t hi\u1ec7n s\u1ee9c m\u1ea1nh c\u1ee7a t\u00ean. \u00d4ng b\u1eaft th\u1ecf c\u00f3 con, kh\u00f4ng \u0111\u1ee7 th\u1ee9c \u0103n. \u00d4ng n\u00f3i v\u1edbi b\u1ea1n: &#8220;N\u1ebfu em mang c\u1ecf cho th\u1ecf, anh s\u1ebd \u0111\u1eb7t t\u00ean con th\u1ecf theo t\u00ean em.&#8221; B\u1ecdn tr\u1ebb tranh nhau mang c\u1ecf!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00d4ng d\u00f9ng chi\u1ebfn l\u01b0\u1ee3c n\u00e0y trong kinh doanh &#8211; \u0111\u1eb7t t\u00ean c\u00f4ng ty theo t\u00ean \u0111\u1ed1i t\u00e1c ti\u1ec1m n\u0103ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Napoleon III<\/strong>: Ho\u00e0ng \u0111\u1ebf Ph\u00e1p t\u1ef1 h\u00e0o nh\u1edb t\u00ean m\u1ecdi ng\u01b0\u1eddi g\u1eb7p. B\u00ed quy\u1ebft? N\u1ebfu kh\u00f4ng nghe r\u00f5, \u00f4ng n\u00f3i &#8220;Xin l\u1ed7i, t\u00f4i kh\u00f4ng nghe r\u00f5.&#8221; N\u1ebfu t\u00ean kh\u00f3, \u00f4ng h\u1ecfi vi\u1ebft th\u1ebf n\u00e0o. Trong cu\u1ed9c tr\u00f2 chuy\u1ec7n, \u00f4ng c\u1ed1 g\u1eafng d\u00f9ng t\u00ean \u0111\u00f3 nhi\u1ec1u l\u1ea7n v\u00e0 li\u00ean k\u1ebft v\u1edbi khu\u00f4n m\u1eb7t, d\u00e1ng ng\u01b0\u1eddi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 doanh nghi\u1ec7p<\/strong>: Nh\u00e0 h\u00e0ng Ritz-Carlton y\u00eau c\u1ea7u nh\u00e2n vi\u00ean nh\u1edb t\u00ean kh\u00e1ch VIP v\u00e0 s\u1edf th\u00edch c\u1ee7a h\u1ecd. &#8220;Ch\u00e0o m\u1eebng ng\u00e0i Smith tr\u1edf l\u1ea1i. Nh\u01b0 th\u01b0\u1eddng l\u1ec7, ch\u00fang t\u00f4i \u0111\u00e3 chu\u1ea9n b\u1ecb b\u00e0n y\u00ean t\u0129nh g\u1ea7n c\u1eeda s\u1ed5 cho ng\u00e0i.&#8221; Kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y \u0111\u1eb7c bi\u1ec7t v\u00e0 trung th\u00e0nh.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/strong>: M\u1ed9t ng\u01b0\u1eddi b\u00e1n b\u1ea3o hi\u1ec3m k\u1ec3: &#8220;T\u00f4i g\u1eb7p kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, n\u00f3i chuy\u1ec7n 1 gi\u1edd. V\u00e0i ng\u00e0y sau t\u00f4i g\u1ecdi \u0111i\u1ec7n, kh\u00f4ng nh\u1edb t\u00ean \u00f4ng ta. T\u00f4i m\u1ea5t kh\u00e1ch h\u00e0ng. B\u00e2y gi\u1edd, t\u00f4i l\u1eb7p l\u1ea1i t\u00ean 3 l\u1ea7n trong cu\u1ed9c tr\u00f2 chuy\u1ec7n, vi\u1ebft ra ngay khi ra v\u1ec1, v\u00e0 \u00f4n l\u1ea1i tr\u01b0\u1edbc khi g\u1ecdi l\u1ea1i.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n nh\u00e0 m\u00e1y th\u00e9p<\/strong>: Ch\u1ee7 m\u1ed9t nh\u00e0 m\u00e1y k\u1ec3 \u00f4ng \u0111i th\u0103m nh\u00e0 m\u00e1y, h\u1ecfi c\u00f4ng nh\u00e2n &#8220;Anh t\u00ean g\u00ec?&#8221; v\u00e0 ghi nh\u1edb. Tu\u1ea7n sau \u00f4ng tr\u1edf l\u1ea1i, g\u1ecdi t\u00ean t\u1eebng ng\u01b0\u1eddi v\u00e0 h\u1ecfi th\u0103m. N\u0103ng su\u1ea5t t\u0103ng 20% &#8211; c\u00f4ng nh\u00e2n c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L\u1ed7i ph\u1ed5 bi\u1ebfn<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;T\u00f4i kh\u00f4ng gi\u1ecfi nh\u1edb t\u00ean&#8221; \u2192 Th\u1ef1c ra: b\u1ea1n kh\u00f4ng C\u1ed0 G\u1eaeNG nh\u1edb<\/li>\n\n\n\n<li>Ngh\u0129 &#8220;h\u1ecd s\u1ebd kh\u00f4ng nh\u1edb t\u00f4i n\u00ean t\u00f4i c\u0169ng kh\u00f4ng c\u1ea7n nh\u1edb h\u1ecd&#8221; \u2192 Sai l\u1ea7m l\u1edbn<\/li>\n\n\n\n<li>Kh\u00f4ng ch\u00fa \u00fd khi \u0111\u01b0\u1ee3c gi\u1edbi thi\u1ec7u v\u00ec \u0111ang ngh\u0129 m\u00ecnh s\u1ebd n\u00f3i g\u00ec<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>K\u1ef9 thu\u1eadt nh\u1edb t\u00ean<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Ch\u00fa \u00fd t\u1eadp trung<\/strong>: Khi \u0111\u01b0\u1ee3c gi\u1edbi thi\u1ec7u, CH\u1eb6N m\u1ecdi suy ngh\u0129 kh\u00e1c, t\u1eadp trung 100% v\u00e0o t\u00ean<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. L\u1eb7p l\u1ea1i ngay<\/strong>: &#8220;R\u1ea5t vui \u0111\u01b0\u1ee3c g\u1eb7p anh Minh&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. H\u1ecfi th\u00eam<\/strong>: &#8220;Minh l\u00e0 Minh Tu\u1ea5n hay Minh Quang?&#8221; ho\u1eb7c &#8220;Vi\u1ebft th\u1ebf n\u00e0o?&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. D\u00f9ng trong c\u00e2u truy\u1ec7n<\/strong>: &#8220;Minh \u00e0, anh ngh\u0129 sao v\u1ec1&#8230;&#8221; (d\u00f9ng 3-4 l\u1ea7n)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Li\u00ean k\u1ebft h\u00ecnh \u1ea3nh<\/strong>: Minh = M\u1eb7t tr\u1eddi s\u00e1ng (s\u00e1ng). K\u1ebft h\u1ee3p v\u1edbi \u0111\u1eb7c \u0111i\u1ec3m: Minh c\u00f3 m\u1eaft s\u00e1ng<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Vi\u1ebft ra<\/strong>: Sau khi g\u1eb7p, ghi l\u1ea1i t\u00ean + \u0111\u1eb7c \u0111i\u1ec3m + ch\u1ee7 \u0111\u1ec1 n\u00f3i chuy\u1ec7n<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. \u00d4n t\u1eadp<\/strong>: Tr\u01b0\u1edbc khi g\u1eb7p l\u1ea1i, xem l\u1ea1i ghi ch\u00fa<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Roosevelt<\/strong>: M\u1ed9t nh\u00e2n vi\u00ean \u1edf Nh\u00e0 Tr\u1eafng k\u1ec3 Roosevelt nh\u1edb t\u00ean ng\u01b0\u1eddi th\u1ee3 s\u1eeda \u1ed1ng n\u01b0\u1edbc \u0111\u1ebfn nh\u00e0. L\u1ea7n sau ng\u01b0\u1eddi \u0111\u00f3 \u0111\u1ebfn, Roosevelt h\u1ecfi &#8220;Sao v\u1ee3 anh kh\u1ecfe ch\u01b0a? L\u1ea7n tr\u01b0\u1edbc anh n\u00f3i b\u00e0 b\u1ecb c\u1ea3m.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u00e0i h\u1ecdc<\/strong>: Nh\u1edb t\u00ean l\u00e0 c\u00e1ch \u0111\u01a1n gi\u1ea3n nh\u01b0ng m\u1ea1nh m\u1ebd nh\u1ea5t \u0111\u1ec3 khi\u1ebfn ai \u0111\u00f3 c\u1ea3m th\u1ea5y quan tr\u1ecdng. M\u1ed9t ng\u01b0\u1eddi th\u00e0nh c\u00f4ng l\u00e0 ng\u01b0\u1eddi \u0111\u00e1nh v\u1ea7n t\u00ean &#8220;Minh&#8221; \u0111\u00fang c\u00e1ch h\u01a1n ng\u01b0\u1eddi vi\u1ebft t\u00ean ai \u0111\u00f3 sai.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 4: Bi\u1ebft l\u1eafng nghe v\u00e0 khuy\u1ebfn kh\u00edch ng\u01b0\u1eddi kh\u00e1c n\u00f3i v\u1ec1 b\u1ea3n th\u00e2n<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u00e1i ni\u1ec7m<\/strong>: \u0110\u1ec3 tr\u1edf th\u00e0nh ng\u01b0\u1eddi \u0111\u00e0m tho\u1ea1i hay, h\u00e3y l\u00e0 ng\u01b0\u1eddi l\u1eafng nghe t\u1ed1t. Khuy\u1ebfn kh\u00edch ng\u01b0\u1eddi kh\u00e1c n\u00f3i v\u1ec1 h\u1ecd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Isaac F. Marcosson<\/strong>: Nh\u00e0 b\u00e1o ph\u1ecfng v\u1ea5n h\u00e0ng tr\u0103m ng\u01b0\u1eddi n\u1ed5i ti\u1ebfng nh\u1eadn x\u00e9t &#8220;Nhi\u1ec1u ng\u01b0\u1eddi th\u1ea5t b\u1ea1i trong cu\u1ed9c tr\u00f2 chuy\u1ec7n v\u00ec n\u00f3i qu\u00e1 nhi\u1ec1u v\u1ec1 b\u1ea3n th\u00e2n. H\u00e3y \u0111\u1ec3 ng\u01b0\u1eddi kh\u00e1c c\u00f3 c\u01a1 h\u1ed9i n\u00f3i.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n b\u1eefa ti\u1ec7c<\/strong>: Carnegie k\u1ec3 \u00f4ng g\u1eb7p m\u1ed9t nh\u00e0 th\u1ef1c v\u1eadt h\u1ecdc t\u1ea1i b\u1eefa ti\u1ec7c. Carnegie r\u1ea5t th\u00edch c\u00e2y c\u1ea3nh v\u00e0 h\u1ecfi v\u1ec1 khu v\u01b0\u1eddn c\u1ee7a \u00f4ng ta. Nh\u00e0 th\u1ef1c v\u1eadt h\u1ecdc n\u00f3i su\u1ed1t v\u00e0i gi\u1edd. Khi ra v\u1ec1, \u00f4ng ta n\u00f3i v\u1edbi ch\u1ee7 nh\u00e0 r\u1eb1ng Carnegie l\u00e0 &#8220;ng\u01b0\u1eddi \u0111\u00e0m tho\u1ea1i th\u00fa v\u1ecb nh\u1ea5t t\u00f4i t\u1eebng g\u1eb7p!&#8221; &#8211; trong khi Carnegie h\u1ea7u nh\u01b0 kh\u00f4ng n\u00f3i g\u00ec!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sigmund Freud<\/strong>: B\u00e1c s\u0129 n\u1ed5i ti\u1ebfng l\u1eafng nghe b\u1ec7nh nh\u00e2n nhi\u1ec1u gi\u1edd li\u1ec1n kh\u00f4ng ng\u1eaft l\u1eddi. \u00d4ng tin r\u1eb1ng cho ph\u00e9p ng\u01b0\u1eddi ta n\u00f3i l\u00e0 \u0111i\u1ec1u tr\u1ecb hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n ng\u01b0\u1eddi ph\u1ee5 n\u1eef l\u1eafng nghe<\/strong>: M\u1ed9t ph\u1ee5 n\u1eef \u0111\u1ebfn kh\u00e1m b\u00e1c s\u0129, than phi\u1ec1n \u0111\u1ee7 lo\u1ea1i tri\u1ec7u ch\u1ee9ng. Sau khi n\u00f3i 30 ph\u00fat kh\u00f4ng b\u1ecb ng\u1eaft, b\u00e0 c\u1ea3m th\u1ea5y nh\u1eb9 nh\u00f5m v\u00e0 ra v\u1ec1. B\u00e0 n\u00f3i v\u1edbi y<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">t\u00e1 &#8220;\u0110\u00e2y l\u00e0 l\u1ea7n kh\u00e1m t\u1ed1t nh\u1ea5t!&#8221; &#8211; nh\u01b0ng b\u00e1c s\u0129 kh\u00f4ng l\u00e0m g\u00ec ngo\u00e0i l\u1eafng nghe.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n nh\u00e0 m\u00e1y n\u01b0\u1edbc hoa<\/strong>: M\u1ed9t nh\u00e0 thi\u1ebft k\u1ebf \u0111\u1ebfn g\u1eb7p ch\u1ee7 nh\u00e0 m\u00e1y n\u01b0\u1edbc hoa \u0111\u1ec3 b\u00e1n thi\u1ebft k\u1ebf chai m\u1edbi. \u00d4ng ta kh\u00f4ng n\u00f3i v\u1ec1 thi\u1ebft k\u1ebf, m\u00e0 h\u1ecfi v\u1ec1 c\u00f4ng vi\u1ec7c, kh\u00f3 kh\u0103n c\u1ee7a ng\u01b0\u1eddi ch\u1ee7. Sau 2 gi\u1edd l\u1eafng nghe, ng\u01b0\u1eddi ch\u1ee7 n\u00f3i &#8220;\u00d4ng l\u00e0 ng\u01b0\u1eddi hi\u1ec3u t\u00f4i nh\u1ea5t!&#8221; v\u00e0 k\u00fd h\u1ee3p \u0111\u1ed3ng m\u00e0 ch\u01b0a xem thi\u1ebft k\u1ebf!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Lincoln v\u00e0 ng\u01b0\u1eddi l\u1ea1<\/strong>: Trong th\u1eddi k\u1ef3 \u0111en t\u1ed1i nh\u1ea5t c\u1ee7a N\u1ed9i chi\u1ebfn, Lincoln g\u1ecdi m\u1ed9t ng\u01b0\u1eddi b\u1ea1n c\u0169 \u0111\u1ebfn Nh\u00e0 Tr\u1eafng l\u00fac n\u1eeda \u0111\u00eam. Lincoln n\u00f3i v\u1ec1 quy\u1ebft \u0111\u1ecbnh gi\u1ea3i ph\u00f3ng n\u00f4 l\u1ec7, \u01b0u v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m, trong v\u00e0i gi\u1edd. Ng\u01b0\u1eddi b\u1ea1n h\u1ea7u nh\u01b0 kh\u00f4ng n\u00f3i g\u00ec. Sau \u0111\u00f3 Lincoln c\u1ea3m \u01a1n &#8220;\u00d4ng \u0111\u00e3 gi\u00fap t\u00f4i r\u1ea5t nhi\u1ec1u&#8221; &#8211; m\u1eb7c d\u00f9 ng\u01b0\u1eddi b\u1ea1n kh\u00f4ng n\u00f3i g\u00ec, ch\u1ec9 l\u1eafng nghe!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>T\u1ea1i sao l\u1eafng nghe hi\u1ec7u qu\u1ea3<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u1ecdi ng\u01b0\u1eddi mu\u1ed1n n\u00f3i v\u1ec1 b\u1ea3n th\u00e2n &#8211; nhu c\u1ea7u t\u1ef1 nhi\u00ean<\/li>\n\n\n\n<li>Khi \u0111\u01b0\u1ee3c l\u1eafng nghe, h\u1ecd c\u1ea3m th\u1ea5y quan tr\u1ecdng<\/li>\n\n\n\n<li>Ng\u01b0\u1eddi n\u00f3i kh\u00f4ng \u0111\u1ec3 \u00fd ng\u01b0\u1eddi nghe n\u00f3i g\u00ec m\u00e0 \u0111\u1ec3 \u00fd ng\u01b0\u1eddi nghe C\u00d3 l\u1eafng nghe kh\u00f4ng<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sai l\u1ea7m ph\u1ed5 bi\u1ebfn<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ng\u1eaft l\u1eddi<\/strong>: Ph\u00e1 v\u1ee1 suy ngh\u0129 c\u1ee7a ng\u01b0\u1eddi n\u00f3i<\/li>\n\n\n\n<li><strong>Chu\u1ea9n b\u1ecb c\u00e2u tr\u1ea3 l\u1eddi<\/strong>: Thay v\u00ec l\u1eafng nghe, b\u1ea1n ngh\u0129 m\u00ecnh s\u1ebd n\u00f3i g\u00ec<\/li>\n\n\n\n<li><strong>&#8220;T\u00f4i c\u0169ng v\u1eady&#8221;<\/strong>: Ngay khi h\u1ecd n\u00f3i, b\u1ea1n chuy\u1ec3n v\u1ec1 c\u00e2u chuy\u1ec7n c\u1ee7a b\u1ea1n<\/li>\n\n\n\n<li><strong>Nh\u00ecn \u0111i\u1ec7n tho\u1ea1i<\/strong>: T\u00edn hi\u1ec7u b\u1ea1n kh\u00f4ng quan t\u00e2m<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>K\u1ef9 thu\u1eadt l\u1eafng nghe hi\u1ec7u qu\u1ea3<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Ng\u1eebng n\u00f3i<\/strong>: B\u1ea1n kh\u00f4ng th\u1ec3 l\u1eafng nghe khi \u0111ang n\u00f3i<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Ti\u1ebfp x\u00fac m\u1eaft<\/strong>: Nh\u00ecn v\u00e0o m\u1eaft ng\u01b0\u1eddi n\u00f3i (kh\u00f4ng nh\u00ecn ch\u1eb1m ch\u1eb1m m\u00e0 t\u1ef1 nhi\u00ean)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. G\u1eadt \u0111\u1ea7u v\u00e0 ph\u1ea3n h\u1ed3i<\/strong>: &#8220;\u1eeam&#8221;, &#8220;\u1ed2 th\u1ebf \u00e0?&#8221;, &#8220;Th\u1eadt kh\u00f4ng?&#8221; &#8211; cho th\u1ea5y b\u1ea1n theo d\u00f5i<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. H\u1ecfi th\u00eam<\/strong>: &#8220;R\u1ed3i sau \u0111\u00f3 th\u1ebf n\u00e0o?&#8221; &#8220;Anh c\u1ea3m th\u1ea5y th\u1ebf n\u00e0o?&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. \u0110\u1eebng \u0111\u00e1nh gi\u00e1<\/strong>: Khi h\u1ecd n\u00f3i, \u0111\u1eebng ngh\u0129 &#8220;\u0111i\u1ec1u \u0111\u00f3 sai&#8221; hay &#8220;t\u00f4i kh\u00f4ng \u0111\u1ed3ng \u00fd&#8221; &#8211; ch\u1ec9 l\u1eafng nghe<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. L\u1eb7p l\u1ea1i \u0111\u1ec3 hi\u1ec3u<\/strong>: &#8220;\u0110\u1ec3 t\u00f4i ch\u1eafc m\u00ecnh hi\u1ec3u &#8211; anh n\u00f3i l\u00e0&#8230;&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. \u0110\u1eb7t c\u00e2u h\u1ecfi m\u1edf<\/strong>: &#8220;Anh b\u1eaft \u0111\u1ea7u quan t\u00e2m \u0111\u1ebfn nhi\u1ebfp \u1ea3nh nh\u01b0 th\u1ebf n\u00e0o?&#8221; thay v\u00ec &#8220;Anh th\u00edch nhi\u1ebfp \u1ea3nh \u00e0?&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n b\u00e1c s\u0129 t\u00e2m l\u00fd<\/strong>: M\u1ed9t b\u1ec7nh nh\u00e2n tr\u1ea3 $200\/gi\u1edd ch\u1ec9 \u0111\u1ec3 c\u00f3 ng\u01b0\u1eddi l\u1eafng nghe kh\u00f4ng ph\u00e1n x\u00e9t. B\u1ea1n c\u00f3 th\u1ec3 cho ai \u0111\u00f3 \u0111i\u1ec1u n\u00e0y mi\u1ec5n ph\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 kinh doanh<\/strong>: Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng gi\u1ecfi nh\u1ea5t n\u00f3i 20% th\u1eddi gian, l\u1eafng nghe 80%. H\u1ecd \u0111\u1eb7t c\u00e2u h\u1ecfi v\u00e0 \u0111\u1ec3 kh\u00e1ch h\u00e0ng n\u00f3i v\u1ec1 nhu c\u1ea7u.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u00e0i h\u1ecdc<\/strong>: &#8220;N\u1ebfu b\u1ea1n mu\u1ed1n ng\u01b0\u1eddi ta tr\u00e1nh n\u00e9 v\u00e0 ch\u1ebf gi\u1ec5u b\u1ea1n khi b\u1ea1n r\u1eddi \u0111i, \u0111\u00e2y l\u00e0 c\u00f4ng th\u1ee9c: \u0110\u1eebng bao gi\u1edd l\u1eafng nghe ai l\u00e2u. N\u00f3i kh\u00f4ng ng\u1eebng v\u1ec1 b\u1ea3n th\u00e2n. N\u1ebfu b\u1ea1n c\u00f3 \u00fd t\u01b0\u1edfng khi ng\u01b0\u1eddi kh\u00e1c \u0111ang n\u00f3i, \u0111\u1eebng \u0111\u1ee3i h\u1ecd n\u00f3i xong. Ng\u1eaft l\u1eddi ngay.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 5: N\u00f3i v\u1ec1 nh\u1eefng g\u00ec ng\u01b0\u1eddi kh\u00e1c quan t\u00e2m<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u00e1i ni\u1ec7m<\/strong>: \u0110\u01b0\u1eddng \u0111\u1ebfn tr\u00e1i tim ai \u0111\u00f3 l\u00e0 n\u00f3i v\u1ec1 nh\u1eefng \u0111i\u1ec1u h\u1ecd tr\u00e2n tr\u1ecdng nh\u1ea5t.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Theodore Roosevelt<\/strong>: B\u1ea5t c\u1ee9 ai \u0111\u1ebfn g\u1eb7p Roosevelt \u0111\u1ec1u ng\u1ea1c nhi\u00ean v\u1ec1 ki\u1ebfn th\u1ee9c r\u1ed9ng c\u1ee7a \u00f4ng v\u1ec1 ch\u1ee7 \u0111\u1ec1 m\u00e0 ng\u01b0\u1eddi \u0111\u00f3 quan t\u00e2m nh\u1ea5t. B\u00ed quy\u1ebft? \u0110\u00eam tr\u01b0\u1edbc khi g\u1eb7p ai, \u00f4ng \u0111\u1ecdc v\u1ec1 ch\u1ee7 \u0111\u1ec1 ng\u01b0\u1eddi \u0111\u00f3 quan t\u00e2m. \u00d4ng bi\u1ebft kh\u00e1ch l\u00e0 ng\u01b0\u1eddi ch\u0103n b\u00f2 \u2192 \u0111\u1ecdc v\u1ec1 ch\u0103n nu\u00f4i. Kh\u00e1ch l\u00e0 nh\u00e0 tham hi\u1ec3m \u2192 \u0111\u1ecdc v\u1ec1 kh\u00e1m ph\u00e1.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Edward E. Harriman<\/strong>: Nh\u00e0 t\u00e0i phi\u1ec7t \u0111\u01b0\u1eddng s\u1eaft mu\u1ed1n g\u1eb7p Roosevelt \u0111\u1ec3 th\u01b0\u01a1ng l\u01b0\u1ee3ng. Thay v\u00ec n\u00f3i v\u1ec1 \u0111\u01b0\u1eddng s\u1eaft, Roosevelt h\u1ecfi v\u1ec1 s\u1edf th\u00edch tem c\u1ee7a Harriman v\u00e0 h\u1ecd n\u00f3i v\u1ec1 tem su\u1ed1t bu\u1ed5i. Harriman sau \u0111\u00f3 \u1ee7ng h\u1ed9 Roosevelt nhi\u1ec7t t\u00ecnh.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n c\u1eadu b\u00e9 Phillip<\/strong>: Carnegie k\u1ec3 v\u1ec1 ng\u01b0\u1eddi b\u00e1c mu\u1ed1n k\u1ebft n\u1ed1i v\u1edbi ch\u00e1u trai 10 tu\u1ed5i. C\u1eadu b\u00e9 ch\u1ec9 quan t\u00e2m \u0111\u1ebfn tr\u00f2 ch\u01a1i \u0111i\u1ec7n t\u1eed. B\u00e1c h\u1ecdc ch\u01a1i game \u0111\u00f3, ch\u01a1i v\u1edbi ch\u00e1u. M\u1ed1i quan h\u1ec7 ch\u00fa ch\u00e1u tr\u1edf n\u00ean th\u00e2n thi\u1ebft.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 h\u1eb9n h\u00f2<\/strong>: M\u1ed9t ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng mu\u1ed1n g\u00e2y \u1ea5n t\u01b0\u1ee3ng v\u1edbi c\u00f4 g\u00e1i. Thay v\u00ec khoe m\u00ecnh, anh ta h\u1ecfi v\u1ec1 s\u1edf th\u00edch c\u1ee7a c\u00f4 &#8211; c\u00f4 th\u00edch ballet. Anh ta t\u00ecm hi\u1ec3u v\u1ec1 ballet, mua v\u00e9, v\u00e0 n\u00f3i chuy\u1ec7n v\u1ec1 \u0111i\u1ec7u m\u00faa. C\u00f4 c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c hi\u1ec3u v\u00e0 tr\u00e2n tr\u1ecdng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>William Lyon Phelps<\/strong>: Gi\u00e1o s\u01b0 Yale n\u1ed5i ti\u1ebfng v\u1ec1 kh\u1ea3 n\u0103ng d\u1ea1y h\u1ecdc, b\u00ed quy\u1ebft l\u00e0 &#8220;Th\u00e0nh c\u00f4ng th\u1ef1c s\u1ef1 trong vi\u1ec7c d\u1ea1y h\u1ecdc \u0111\u1ebfn t\u1eeb vi\u1ec7c bi\u1ebft r\u00f5 nh\u1eefng \u0111i\u1ec1u h\u1ecdc sinh quan t\u00e2m.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n nh\u00e2n vi\u00ean b\u00e1n xe<\/strong>: M\u1ed9t kh\u00e1ch h\u00e0ng v\u00e0o \u0111\u1ea1i l\u00fd, nh\u00e2n vi\u00ean thay v\u00ec n\u00f3i v\u1ec1 xe ngay, h\u1ecfi &#8220;Anh d\u00f9ng xe \u0111\u1ec3 l\u00e0m g\u00ec ch\u1ee7 y\u1ebfu?&#8221; Kh\u00e1ch n\u00f3i v\u1ec1 chuy\u1ebfn \u0111i ch\u01a1i golf cu\u1ed1i tu\u1ea7n. Nh\u00e2n vi\u00ean n\u00f3i v\u1ec1 khoang h\u00e0nh l\u00fd c\u00f3 th\u1ec3 ch\u1ee9a g\u1eady golf, h\u1ec7 th\u1ed1ng GPS \u0111\u1ebfn s\u00e2n golf. Kh\u00e1ch mua v\u00ec c\u1ea3m th\u1ea5y chi\u1ebfc xe &#8220;\u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf cho t\u00f4i.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Henry Duvernoy<\/strong>: Ng\u01b0\u1eddi b\u00e1n b\u00e1nh m\u00ec cho nh\u00e0 h\u00e0ng, kh\u00f4ng th\u1ec3 b\u00e1n cho chu\u1ed7i kh\u00e1ch s\u1ea1n l\u1edbn. \u00d4ng t\u00ecm hi\u1ec3u v\u00e0 ph\u00e1t hi\u1ec7n ch\u1ee7 t\u1ecbch kh\u00e1ch s\u1ea1n \u0111ang x\u00e2y th\u01b0 vi\u1ec7n t\u01b0. Duvernoy n\u00f3i v\u1ec1 vi\u1ec7c s\u01b0u t\u1ea7m s\u00e1ch qu\u00fd, c\u00e1ch b\u1ea3o qu\u1ea3n. H\u1ecd tr\u1edf th\u00e0nh b\u1ea1n. Sau \u0111\u00f3 \u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c h\u1ee3p \u0111\u1ed3ng b\u00e1nh m\u00ec.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc \u00e1p d\u1ee5ng<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Quan s\u00e1t<\/strong>: Nh\u00ecn v\u0103n ph\u00f2ng\/nh\u00e0 ng\u01b0\u1eddi ta &#8211; \u1ea3nh gia \u0111\u00ecnh? K\u1ef7 v\u1eadt du l\u1ecbch? Gi\u1ea3i th\u01b0\u1edfng g\u00ec?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. M\u1ea1ng x\u00e3 h\u1ed9i<\/strong>: Tr\u01b0\u1edbc khi g\u1eb7p, xem Facebook\/LinkedIn &#8211; h\u1ecd \u0111\u0103ng v\u1ec1 g\u00ec?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. H\u1ecfi m\u1edf<\/strong>: &#8220;Anh l\u00e0m g\u00ec v\u00e0o cu\u1ed1i tu\u1ea7n?&#8221; \u2192 H\u1ecd s\u1ebd n\u00f3i v\u1ec1 s\u1edf th\u00edch<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. T\u00ecm hi\u1ec3u s\u01a1 qua<\/strong>: Kh\u00f4ng c\u1ea7n tr\u1edf th\u00e0nh chuy\u00ean gia, ch\u1ec9 c\u1ea7n \u0111\u1ee7 \u0111\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi th\u00f4ng minh<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. \u0110\u1ec3 h\u1ecd d\u1ea1y b\u1ea1n<\/strong>: &#8220;T\u00f4i ch\u01b0a bi\u1ebft nhi\u1ec1u v\u1ec1 \u0111i\u1ec1u n\u00e0y, anh c\u00f3 th\u1ec3 gi\u1ea3i th\u00edch kh\u00f4ng?&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 Howard Z. Herzig<\/strong>: Nh\u00e2n vi\u00ean b\u00e1n \u0111\u1ed3 d\u00f9ng nh\u00e0 h\u00e0ng kh\u00f3 b\u00e1n cho m\u1ed9t ch\u1ee7 nh\u00e0 h\u00e0ng. Herzig ph\u00e1t hi\u1ec7n ch\u1ee7 nh\u00e0 h\u00e0ng l\u00e0 th\u00e0nh vi\u00ean c\u1ee7a t\u1ed5 ch\u1ee9c Shriners. Herzig t\u00ecm hi\u1ec3u v\u1ec1 t\u1ed5 ch\u1ee9c n\u00e0y, nh\u1eafc \u0111\u1ebfn trong cu\u1ed9c tr\u00f2 chuy\u1ec7n. Ch\u1ee7 nh\u00e0 h\u00e0ng k\u1ec3 v\u1ec1 vai tr\u00f2 c\u1ee7a m\u00ecnh trong t\u1ed5 ch\u1ee9c h\u00e0ng gi\u1edd. Sau \u0111\u00f3 \u00f4ng n\u00f3i &#8220;B\u1ea5t c\u1ee9 b\u1ea1n n\u00e0o c\u1ee7a Shriners \u0111\u1ec1u l\u00e0 b\u1ea1n c\u1ee7a t\u00f4i&#8221; v\u00e0 \u0111\u1eb7t h\u00e0ng l\u1edbn.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n con trai v\u00e0 c\u00f4n tr\u00f9ng<\/strong>: M\u1ed9t ng\u01b0\u1eddi cha mu\u1ed1n con trai \u0111\u1ecdc s\u00e1ch h\u01a1n. Thay v\u00ec \u00e9p, \u00f4ng ph\u00e1t hi\u1ec7n con th\u00edch b\u1eaft c\u00f4n tr\u00f9ng. \u00d4ng mua s\u00e1ch v\u1ec1 c\u00f4n tr\u00f9ng. Con trai \u0111\u1ecdc say s\u01b0a. T\u1eeb \u0111\u00f3 m\u1edf r\u1ed9ng sang s\u00e1ch kh\u00e1c.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u00e0i h\u1ecdc<\/strong>: &#8220;Khi n\u00f3i chuy\u1ec7n v\u1edbi ng\u01b0\u1eddi kh\u00e1c, \u0111\u1eebng b\u1eaft \u0111\u1ea7u b\u1eb1ng nh\u1eefng th\u1ee9 b\u1ea1n quan t\u00e2m. N\u1ebfu b\u1ea1n mu\u1ed1n m\u1ecdi ng\u01b0\u1eddi tr\u00e1nh xa b\u1ea1n, ph\u1edbt l\u1edd b\u1ea1n v\u00e0 th\u1eadm ch\u00ed khinh th\u01b0\u1eddng b\u1ea1n, \u0111\u00e2y l\u00e0 c\u00f4ng th\u1ee9c: \u0110\u1eebng bao gi\u1edd l\u1eafng nghe ai l\u00e2u. N\u00f3i kh\u00f4ng ng\u1eebng v\u1ec1 ch\u00ednh b\u1ea1n.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 6: L\u00e0m cho ng\u01b0\u1eddi kh\u00e1c c\u1ea3m th\u1ea5y quan tr\u1ecdng &#8211; v\u00e0 l\u00e0m \u0111i\u1ec1u \u0111\u00f3 ch\u00e2n th\u00e0nh<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u00e1i ni\u1ec7m<\/strong>: Mong mu\u1ed1n s\u00e2u s\u1eafc nh\u1ea5t trong b\u1ea3n t\u00ednh con ng\u01b0\u1eddi l\u00e0 khao kh\u00e1t \u0111\u01b0\u1ee3c coi tr\u1ecdng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>William James<\/strong>: &#8220;Nguy\u00ean t\u1eafc s\u00e2u s\u1eafc nh\u1ea5t trong b\u1ea3n t\u00ednh con ng\u01b0\u1eddi l\u00e0 kh\u00e1t v\u1ecdng \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>John Dewey<\/strong>: &#8220;Khao kh\u00e1t s\u00e2u s\u1eafc nh\u1ea5t trong con ng\u01b0\u1eddi l\u00e0 mong mu\u1ed1n tr\u1edf n\u00ean quan tr\u1ecdng.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n ph\u00e1p lu\u1eadt v\u00e0ng<\/strong>: Ch\u00faa Jesus d\u1ea1y &#8220;H\u00e3y \u0111\u1ed1i x\u1eed v\u1edbi ng\u01b0\u1eddi kh\u00e1c nh\u01b0 b\u1ea1n mu\u1ed1n \u0111\u01b0\u1ee3c \u0111\u1ed1i x\u1eed.&#8221; Carnegie g\u1ecdi \u0111\u00e2y l\u00e0 b\u00ed quy\u1ebft quan h\u1ec7 con ng\u01b0\u1eddi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 t\u1eeb cu\u1ed9c s\u1ed1ng th\u01b0\u1eddng ng\u00e0y<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>B\u1ea1n g\u1eb7p b\u01b0u t\u00e1 \u2192 &#8220;C\u1ea3m \u01a1n anh. C\u00f4ng vi\u1ec7c c\u1ee7a anh r\u1ea5t quan tr\u1ecdng cho m\u1ecdi ng\u01b0\u1eddi.&#8221;<\/li>\n\n\n\n<li>Ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 nh\u00e0 h\u00e0ng \u2192 &#8220;C\u1ea3m \u01a1n c\u00f4. M\u00f3n n\u00e0y tr\u00f4ng ngon qu\u00e1.&#8221;<\/li>\n\n\n\n<li>Th\u1ee3 s\u1eeda \u1ed1ng n\u01b0\u1edbc \u2192 &#8220;Anh gi\u1ecfi th\u1eadt. T\u00f4i kh\u00f4ng bi\u1ebft l\u00e0m nh\u1eefng th\u1ee9 n\u00e0y.&#8221;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Donald M. McMahon<\/strong>: \u00d4ng v\u00e0o nh\u00e0 h\u00e0ng, ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 mang th\u1ee9c \u0103n. McMahon n\u00f3i &#8220;C\u00f4 l\u00e0m vi\u1ec7c v\u1ea5t v\u1ea3. T\u00f4i th\u1ea5y c\u00f4 ph\u1ee5c v\u1ee5 r\u1ea5t nhi\u1ec1u b\u00e0n. C\u1ea3m \u01a1n c\u00f4 \u0111\u00e3 chu \u0111\u00e1o.&#8221; C\u00f4 ph\u1ee5c v\u1ee5 ng\u1ea1c nhi\u00ean, m\u1eaft \u0111\u1ecf hoe &#8211; c\u00f3 l\u1ebd \u0111\u00e2y l\u00e0 l\u1ea7n \u0111\u1ea7u ti\u00ean ai \u0111\u00f3 n\u00f3i \u0111i\u1ec1u n\u00e0y v\u1edbi c\u00f4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Pamela Dunham (ti\u1ebfp)<\/strong>: B\u00e0 qu\u1ea3n l\u00fd ph\u00e1t hi\u1ec7n nh\u00e2n vi\u00ean v\u1ec7 sinh l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9 nh\u01b0ng kh\u00f4ng ai \u0111\u1ec3 \u00fd. B\u00e0 n\u00f3i &#8220;Ch\u1ecb l\u00e0m cho v\u0103n ph\u00f2ng s\u1ea1ch s\u1ebd qu\u00e1. N\u1ebfu kh\u00f4ng c\u00f3 ch\u1ecb, ch\u00fang t\u00f4i l\u00e0m vi\u1ec7c kh\u00f4ng hi\u1ec7u qu\u1ea3 \u0111\u01b0\u1ee3c.&#8221; Ng\u01b0\u1eddi v\u1ec7 sinh r\u1ea5t x\u00fac \u0111\u1ed9ng v\u00e0 l\u00e0m vi\u1ec7c c\u00f2n t\u1ed1t h\u01a1n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Mary Hopkins<\/strong>: B\u00e0 v\u00e0o qu\u00e1n c\u00e0 ph\u00ea nh\u1ecf \u1edf mi\u1ec1n qu\u00ea. Ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 l\u00e0 c\u00f4 g\u00e1i nh\u1ecf, nh\u00fat nh\u00e1t. Mary n\u00f3i &#8220;C\u00f4 ph\u1ee5c v\u1ee5 chu \u0111\u00e1o qu\u00e1. Qu\u00e1n n\u00e0y may m\u1eafn c\u00f3 c\u00f4.&#8221; C\u00f4 g\u00e1i b\u1eebng s\u00e1ng, ph\u1ee5c v\u1ee5 c\u1ea9n th\u1eadn h\u01a1n. Khi Mary ra v\u1ec1, c\u00f4 g\u00e1i n\u00f3i &#8220;Kh\u00f4ng ai n\u00f3i v\u1edbi em nh\u01b0 th\u1ebf bao gi\u1edd. C\u1ea3m \u01a1n c\u00f4.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Charles Schwab (ti\u1ebfp)<\/strong>: &#8220;T\u00f4i ch\u01b0a g\u1eb7p ng\u01b0\u1eddi n\u00e0o, d\u00f9 v\u1ecb tr\u00ed cao hay th\u1ea5p, m\u00e0 kh\u00f4ng l\u00e0m vi\u1ec7c t\u1ed1t h\u01a1n d\u01b0\u1edbi \u00e1nh s\u00e1ng c\u1ee7a s\u1ef1 \u0111\u00e1nh gi\u00e1 cao h\u01a1n d\u01b0\u1edbi \u00e1nh s\u00e1ng c\u1ee7a s\u1ef1 ch\u1ec9 tr\u00edch.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Emerson<\/strong>: &#8220;T\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi m\u00e0 t\u00f4i g\u1eb7p \u0111\u1ec1u v\u01b0\u1ee3t tr\u1ed9i t\u00f4i \u1edf m\u1ed9t kh\u00eda c\u1ea1nh n\u00e0o \u0111\u00f3. V\u00e0 trong kh\u00eda c\u1ea1nh \u0111\u00f3, t\u00f4i h\u1ecdc h\u1ecfi t\u1eeb h\u1ecd.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa ch\u00e2n th\u00e0nh v\u00e0 n\u1ecbnh h\u00f3t<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>N\u1ecbnh h\u00f3t<\/strong>: Gi\u1ea3 t\u1ea1o, ph\u00f3ng \u0111\u1ea1i, v\u00ec l\u1ee3i \u00edch c\u00e1 nh\u00e2n<\/li>\n\n\n\n<li><strong>Ch\u00e2n th\u00e0nh<\/strong>: Th\u1eadt l\u00f2ng nh\u1eadn ra gi\u00e1 tr\u1ecb th\u1ef1c c\u1ee7a ng\u01b0\u1eddi kh\u00e1c<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00ed d\u1ee5 ch\u00e2n th\u00e0nh vs n\u1ecbnh h\u00f3t<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u1ecbnh: &#8220;\u00d4ng l\u00e0 ng\u01b0\u1eddi t\u00e0i gi\u1ecfi nh\u1ea5t t\u00f4i t\u1eebng g\u1eb7p!&#8221;<\/li>\n\n\n\n<li>Ch\u00e2n th\u00e0nh: &#8220;C\u00e1ch \u00f4ng gi\u1ea3i th\u00edch v\u1ea5n \u0111\u1ec1 \u0111\u00f3 gi\u00fap t\u00f4i hi\u1ec3u r\u00f5 h\u01a1n r\u1ea5t nhi\u1ec1u.&#8221;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Rossiter<\/strong>: \u00d4ng g\u1eb7p kh\u00f3 kh\u0103n v\u1edbi nh\u00e2n vi\u00ean b\u01b0u \u0111i\u1ec7n &#8211; th\u01b0 quan tr\u1ecdng b\u1ecb tr\u1ec5. Thay v\u00ec ph\u00e0n n\u00e0n, l\u1ea7n sau \u00f4ng n\u00f3i &#8220;T\u00f4i bi\u1ebft vi\u1ec7c c\u1ee7a c\u00e1c anh kh\u00f3 kh\u0103n l\u1eafm. C\u00f3 bi\u1ebft bao nhi\u00eau ng\u01b0\u1eddi \u0111\u1ee3i th\u01b0 v\u00e0 c\u00e1c anh ph\u1ea3i \u0111\u1ea3m b\u1ea3o m\u1ecdi th\u1ee9 \u0111\u00fang gi\u1edd. T\u00f4i r\u1ea5t kh\u00e2m ph\u1ee5c.&#8221; Nh\u00e2n vi\u00ean c\u1ea3m \u0111\u1ed9ng, t\u1eeb \u0111\u00f3 th\u01b0 c\u1ee7a \u00f4ng lu\u00f4n \u0111\u01b0\u1ee3c \u01b0u ti\u00ean.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00c1p d\u1ee5ng th\u1ef1c t\u1ebf<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. C\u1ea3m \u01a1n c\u1ee5 th\u1ec3<\/strong>: Kh\u00f4ng ch\u1ec9 &#8220;c\u1ea3m \u01a1n&#8221; m\u00e0 &#8220;c\u1ea3m \u01a1n anh \u0111\u00e3&#8230;&#8221; (\u0111i\u1ec1u g\u00ec c\u1ee5 th\u1ec3)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Nh\u1eadn ra c\u00f4ng s\u1ee9c<\/strong>: &#8220;T\u00f4i bi\u1ebft anh \u0111\u00e3 d\u00e0nh nhi\u1ec1u th\u1eddi gian cho vi\u1ec7c n\u00e0y&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. H\u1ecfi \u00fd ki\u1ebfn<\/strong>: &#8220;Anh ngh\u0129 sao v\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y?&#8221; (cho th\u1ea5y b\u1ea1n coi tr\u1ecdng quan \u0111i\u1ec3m h\u1ecd)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Gi\u1edbi thi\u1ec7u v\u1edbi ng\u01b0\u1eddi kh\u00e1c<\/strong>: &#8220;\u0110\u00e2y l\u00e0 anh Minh, anh \u1ea5y chuy\u00ean v\u1ec1&#8230;&#8221; (cho h\u1ecd c\u1ea3m gi\u00e1c quan tr\u1ecdng)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Nh\u1edb chi ti\u1ebft<\/strong>: &#8220;L\u1ea7n tr\u01b0\u1edbc anh n\u00f3i&#8230; th\u1ebf n\u00e0o r\u1ed3i?&#8221; (cho th\u1ea5y b\u1ea1n l\u1eafng nghe v\u00e0 quan t\u00e2m)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L\u01b0u \u00fd<\/strong>: Ph\u1ea3i CH\u00c2N TH\u00c0NH. N\u1ebfu kh\u00f4ng ch\u00e2n th\u00e0nh, \u0111\u1eebng n\u00f3i. M\u1ecdi ng\u01b0\u1eddi c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 gi\u1ea3 t\u1ea1o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u00e0i h\u1ecdc<\/strong>: M\u1ecdi ng\u01b0\u1eddi b\u1ea1n g\u1eb7p c\u1ea3m th\u1ea5y h\u1ecd v\u01b0\u1ee3t tr\u1ed9i b\u1ea1n \u1edf m\u1ed9t kh\u00eda c\u1ea1nh n\u00e0o \u0111\u00f3. H\u00e3y cho h\u1ecd bi\u1ebft b\u1ea1n nh\u1eadn ra \u0111i\u1ec1u \u0111\u00f3.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PH\u1ea6N 3: L\u00c0M NG\u01af\u1edcI KH\u00c1C NGH\u0128 THEO C\u00c1CH B\u1ea0N NGH\u0128<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 1: C\u00e1ch duy nh\u1ea5t \u0111\u1ec3 th\u1eafng trong tranh lu\u1eadn l\u00e0 tr\u00e1nh n\u00f3<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u00e1i ni\u1ec7m<\/strong>: B\u1ea1n kh\u00f4ng th\u1ec3 th\u1eafng trong tranh lu\u1eadn. N\u1ebfu b\u1ea1n thua, b\u1ea1n thua. N\u1ebfu b\u1ea1n th\u1eafng, b\u1ea1n c\u0169ng thua (v\u00ec ng\u01b0\u1eddi kia t\u1ef1 \u00e1i b\u1ecb t\u1ed5n th\u01b0\u01a1ng).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Ben Franklin<\/strong>: Trong t\u1ef1 truy\u1ec7n, Franklin vi\u1ebft &#8220;N\u1ebfu b\u1ea1n tranh lu\u1eadn, qu\u00e1t n\u1ea1t v\u00e0 ph\u1ea3n b\u00e1c, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c chi\u1ebfn th\u1eafng \u0111\u00f4i khi; nh\u01b0ng \u0111\u00f3 s\u1ebd l\u00e0 chi\u1ebfn th\u1eafng r\u1ed7ng tu\u1ebfch v\u00ec b\u1ea1n s\u1ebd kh\u00f4ng bao gi\u1edd c\u00f3 \u0111\u01b0\u1ee3c thi\u1ec7n ch\u00ed c\u1ee7a \u0111\u1ed1i ph\u01b0\u01a1ng.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Patrick J. O&#8217;Haire<\/strong>: O&#8217;Haire l\u00e0 nh\u00e2n vi\u00ean b\u00e1n xe, hay tranh lu\u1eadn v\u1edbi kh\u00e1ch h\u00e0ng. M\u1ed9t kh\u00e1ch n\u00f3i xe c\u1ee7a h\u00e3ng kh\u00e1c t\u1ed1t h\u01a1n. O&#8217;Haire tranh lu\u1eadn k\u1ecbch li\u1ec7t,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ch\u1ee9ng minh kh\u00e1ch h\u00e0ng sai. Kh\u00e1ch h\u00e0ng im l\u1eb7ng r\u1eddi \u0111i v\u00e0 kh\u00f4ng bao gi\u1edd quay l\u1ea1i. O&#8217;Haire &#8220;th\u1eafng&#8221; tranh lu\u1eadn nh\u01b0ng m\u1ea5t kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sau khi h\u1ecdc kh\u00f3a c\u1ee7a Carnegie, O&#8217;Haire thay \u0111\u1ed5i. Khi kh\u00e1ch n\u00f3i &#8220;Xe Honda t\u1ed1t h\u01a1n Ford&#8221;, thay v\u00ec tranh lu\u1eadn, \u00f4ng n\u00f3i &#8220;Honda l\u00e0 xe t\u1ed1t. N\u1ebfu t\u00f4i l\u00e0 anh, t\u00f4i c\u0169ng ngh\u0129 v\u1eady. Nh\u01b0ng c\u00f3 v\u00e0i \u0111i\u1ec3m v\u1ec1 Ford m\u00e0 c\u00f3 th\u1ec3 anh ch\u01b0a bi\u1ebft&#8230;&#8221; Kh\u00e1ch h\u00e0ng t\u00f2 m\u00f2 l\u1eafng nghe v\u00e0 cu\u1ed1i c\u00f9ng mua Ford.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Buddha<\/strong>: &#8220;Th\u00f9 h\u1eadn kh\u00f4ng bao gi\u1edd \u0111\u01b0\u1ee3c d\u1eadp t\u1eaft b\u1eb1ng th\u00f9 h\u1eadn m\u00e0 ch\u1ec9 b\u1eb1ng t\u00ecnh th\u01b0\u01a1ng.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Woodrow Wilson<\/strong>: &#8220;N\u1ebfu b\u1ea1n \u0111\u1ebfn v\u1edbi t\u00f4i n\u1eafm \u0111\u1ea5m c\u1ee9ng ch\u1eb7n, t\u00f4i ngh\u0129 t\u00f4i c\u00f3 th\u1ec3 h\u1ee9a v\u1edbi b\u1ea1n r\u1eb1ng n\u1eafm \u0111\u1ea5m t\u00f4i s\u1ebd ch\u1eb7n h\u01a1n; nh\u01b0ng n\u1ebfu b\u1ea1n \u0111\u1ebfn v\u00e0 n\u00f3i &#8216;Ch\u00fang ta h\u00e3y ng\u1ed3i xu\u1ed1ng v\u00e0 b\u00e0n b\u1ea1c, v\u00e0 n\u1ebfu ch\u00fang ta kh\u00e1c bi\u1ec7t, h\u00e3y hi\u1ec3u t\u1ea1i sao kh\u00e1c bi\u1ec7t, nh\u1eefng \u0111i\u1ec3m ch\u00fang ta kh\u00e1c bi\u1ec7t l\u00e0 g\u00ec,&#8217; ch\u00fang ta s\u1ebd th\u1ea5y r\u1eb1ng ch\u00fang ta kh\u00f4ng xa nhau l\u1eafm, r\u1eb1ng nh\u1eefng \u0111i\u1ec3m ch\u00fang ta kh\u00e1c bi\u1ec7t l\u00e0 \u00edt v\u00e0 nh\u1eefng \u0111i\u1ec3m ch\u00fang ta \u0111\u1ed3ng \u00fd l\u00e0 nhi\u1ec1u, v\u00e0 r\u1eb1ng n\u1ebfu ch\u00fang ta c\u00f3 s\u1ef1 ki\u00ean nh\u1eabn v\u00e0 c\u1edfi m\u1edf, ch\u00fang ta s\u1ebd c\u00f9ng nhau.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>T\u1ea1i sao tranh lu\u1eadn v\u00f4 \u00edch<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>90% tr\u01b0\u1eddng h\u1ee3p<\/strong>: C\u1ea3 hai b\u00ean tin ch\u1eafc h\u1ecd \u0111\u00fang h\u01a1n bao gi\u1edd h\u1ebft<\/li>\n\n\n\n<li><strong>T\u1ef1 \u00e1i<\/strong>: Kh\u00f4ng ai mu\u1ed1n th\u1eeba nh\u1eadn m\u00ecnh sai<\/li>\n\n\n\n<li><strong>Ph\u00f2ng th\u1ee7<\/strong>: Khi b\u1ecb t\u1ea5n c\u00f4ng, ng\u01b0\u1eddi ta c\u00e0ng b\u1ea3o v\u1ec7 quan \u0111i\u1ec3m c\u1ee7a m\u00ecnh<\/li>\n\n\n\n<li><strong>M\u1ea5t m\u1eb7t<\/strong>: Ngay c\u1ea3 khi bi\u1ebft sai, h\u1ecd kh\u00f4ng th\u1eeba nh\u1eadn v\u00ec m\u1ea5t th\u1ec3 di\u1ec7n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Th\u00ed nghi\u1ec7m t\u00e2m l\u00fd<\/strong>: Nghi\u00ean c\u1ee9u cho th\u1ea5y khi ng\u01b0\u1eddi ta b\u1ecb tr\u00ecnh b\u00e0y b\u1eb1ng ch\u1ee9ng ch\u1ed1ng l\u1ea1i ni\u1ec1m tin c\u1ee7a h\u1ecd, h\u1ecd kh\u00f4ng thay \u0111\u1ed5i \u00fd ki\u1ebfn m\u00e0 t\u00ecm c\u00e1ch bi\u1ec7n minh cho ni\u1ec1m tin \u0111\u00f3 m\u1ea1nh m\u1ebd h\u01a1n (confirmation bias).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Carnegie v\u00e0 ng\u01b0\u1eddi b\u00e1n ch\u1ed7 ng\u1ed3i<\/strong>: Sau m\u1ed9t bu\u1ed5i di\u1ec5n thuy\u1ebft, m\u1ed9t ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng \u0111\u1ebfn ch\u1ec9 ra Carnegie \u0111\u00e3 tr\u00edch d\u1eabn sai &#8211; \u0111\u00f3 l\u00e0 t\u1eeb Kinh Th\u00e1nh, kh\u00f4ng ph\u1ea3i Shakespeare nh\u01b0 Carnegie n\u00f3i. Carnegie bi\u1ebft m\u00ecnh \u0111\u00fang nh\u01b0ng kh\u00f4ng tranh lu\u1eadn. \u00d4ng n\u00f3i &#8220;C\u1ea3m \u01a1n anh. T\u00f4i s\u1ebd ki\u1ec3m tra l\u1ea1i.&#8221; Ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng ra v\u1ec1 h\u00e0i l\u00f2ng. Ng\u01b0\u1eddi b\u1ea1n c\u1ee7a Carnegie h\u1ecfi &#8220;T\u1ea1i sao anh kh\u00f4ng ch\u1ee9ng minh anh \u0111\u00fang?&#8221; Carnegie tr\u1ea3 l\u1eddi &#8220;T\u1ea1i sao l\u00e0m cho anh ta m\u1ea5t m\u1eb7t? N\u00f3 c\u00f3 thay \u0111\u1ed5i g\u00ec kh\u00f4ng? Anh ta s\u1ebd kh\u00f4ng bao gi\u1edd th\u00edch t\u00f4i n\u1ebfu t\u00f4i tranh lu\u1eadn.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Frederick S. Parsons<\/strong>: M\u1ed9t kh\u00e1ch h\u00e0ng thu\u00ea Parsons thi\u1ebft k\u1ebf t\u00f2a nh\u00e0 l\u1edbn. Ki\u1ebfn tr\u00fac s\u01b0 \u0111\u1ed1i th\u1ee7 ch\u1ec9 tr\u00edch d\u1ef1 \u00e1n c\u1ee7a Parsons t\u1ea1i bu\u1ed5i h\u1ecdp, n\u00f3i thi\u1ebft k\u1ebf sai. Parsons kh\u00f4ng tranh lu\u1eadn. \u00d4ng n\u00f3i &#8220;\u0110\u00e2y l\u00e0 \u0111i\u1ec3m hay. T\u00f4i s\u1ebd xem x\u00e9t l\u1ea1i. N\u1ebfu t\u00f4i sai, t\u00f4i s\u1ebd c\u1ea3m \u01a1n anh \u0111\u00e3 ch\u1ec9 ra.&#8221; Ki\u1ebfn tr\u00fac s\u01b0 kia ng\u1ea1c nhi\u00ean v\u00e0 ng\u1eebng t\u1ea5n c\u00f4ng. Parsons gi\u1eef \u0111\u01b0\u1ee3c h\u1ee3p \u0111\u1ed3ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>K\u1ef9 thu\u1eadt tr\u00e1nh tranh lu\u1eadn<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Ch\u00e0o \u0111\u00f3n s\u1ef1 b\u1ea5t \u0111\u1ed3ng<\/strong>: &#8220;\u0110\u00e2y l\u00e0 quan \u0111i\u1ec3m th\u00fa v\u1ecb. H\u00e3y xem x\u00e9t c\u1ea3 hai ph\u00eda.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Ki\u1ec3m so\u00e1t b\u1ea3n th\u00e2n<\/strong>: Ph\u1ea3n \u1ee9ng \u0111\u1ea7u ti\u00ean l\u00e0 ph\u00f2ng th\u1ee7 &#8211; \u0111\u1eebng n\u00f3i g\u00ec ngay. \u0110\u1ebfm \u0111\u1ebfn 10.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. L\u1eafng nghe tr\u01b0\u1edbc<\/strong>: &#8220;\u0110\u1ec3 t\u00f4i hi\u1ec3u quan \u0111i\u1ec3m c\u1ee7a anh&#8230;&#8221; (l\u1eb7p l\u1ea1i quan \u0111i\u1ec3m h\u1ecd)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. T\u00ecm \u0111i\u1ec3m chung<\/strong>: &#8220;Ch\u00fang ta \u0111\u1ec1u \u0111\u1ed3ng \u00fd r\u1eb1ng&#8230; ph\u1ea3i kh\u00f4ng?&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Th\u1eeba nh\u1eadn c\u00f3 th\u1ec3 b\u1ea1n sai<\/strong>: &#8220;C\u00f3 th\u1ec3 t\u00f4i sai. T\u00f4i th\u01b0\u1eddng sai. N\u1ebfu t\u00f4i sai, t\u00f4i mu\u1ed1n s\u1eeda. H\u00e3y xem x\u00e9t s\u1ef1 vi\u1ec7c.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. H\u1ee9a suy ngh\u0129<\/strong>: &#8220;\u0110\u00e2y l\u00e0 \u0111i\u1ec3m t\u1ed1t. Cho t\u00f4i th\u1eddi gian suy ngh\u0129.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. C\u1ea3m \u01a1n<\/strong>: &#8220;C\u1ea3m \u01a1n anh \u0111\u00e3 ch\u1ec9 ra \u0111i\u1ec1u n\u00e0y.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. Ho\u00e3n l\u1ea1i<\/strong>: &#8220;Ch\u00fang ta h\u00e3y suy ngh\u0129 th\u00eam v\u00e0 g\u1eb7p l\u1ea1i sau.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n b\u00e1n thu\u1ed1c<\/strong>: M\u1ed9t d\u01b0\u1ee3c s\u0129 k\u1ec3 kh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n thu\u1ed1c kh\u00f4ng hi\u1ec7u qu\u1ea3. Tr\u01b0\u1edbc \u0111\u00e2y \u00f4ng tranh lu\u1eadn &#8220;Kh\u00f4ng th\u1ec3! \u0110\u00e2y l\u00e0 thu\u1ed1c t\u1ed1t!&#8221; Kh\u00e1ch gi\u1eadn d\u1eef r\u1eddi \u0111i. B\u00e2y gi\u1edd \u00f4ng n\u00f3i &#8220;T\u00f4i r\u1ea5t ti\u1ebfc khi nghe \u0111i\u1ec1u n\u00e0y. C\u00f3 th\u1ec3 thu\u1ed1c kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi anh. Ch\u00fang ta th\u1eed lo\u1ea1i kh\u00e1c nh\u00e9.&#8221; Kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 tr\u1edf th\u00e0nh kh\u00e1ch quen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u00e0i h\u1ecdc<\/strong>: &#8220;M\u1ed9t ng\u01b0\u1eddi b\u1ecb thuy\u1ebft ph\u1ee5c tr\u00e1i \u00fd m\u00ecnh, v\u1eabn gi\u1eef \u00fd ki\u1ebfn \u0111\u00f3.&#8221; B\u1ea1n kh\u00f4ng th\u1ec3 \u00e9p ng\u01b0\u1eddi kh\u00e1c thay \u0111\u1ed5i quan \u0111i\u1ec3m b\u1eb1ng tranh lu\u1eadn.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 2: T\u00f4n tr\u1ecdng \u00fd ki\u1ebfn ng\u01b0\u1eddi kh\u00e1c &#8211; \u0110\u1eebng bao gi\u1edd n\u00f3i &#8220;Anh sai&#8221;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u00e1i ni\u1ec7m<\/strong>: N\u00f3i tr\u1ef1c ti\u1ebfp &#8220;Anh sai&#8221; l\u00e0 t\u00e1t v\u00e0o t\u1ef1 \u00e1i c\u1ee7a ng\u01b0\u1eddi \u0111\u00f3. Ngay c\u1ea3 khi h\u1ecd sai, n\u00f3i v\u1eady ch\u1ec9 khi\u1ebfn h\u1ecd ph\u00f2ng th\u1ee7.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n t\u1eeb Carnegie<\/strong>: Trong m\u1ed9t b\u1eefa ti\u1ec7c, Carnegie tr\u00edch d\u1eabn t\u1eeb Kinh Th\u00e1nh. M\u1ed9t ng\u01b0\u1eddi b\u1ea1n ng\u1eaft l\u1eddi &#8220;Kh\u00f4ng, \u0111\u00f3 l\u00e0 t\u1eeb Shakespeare, kh\u00f4ng ph\u1ea3i Kinh Th\u00e1nh.&#8221; Carnegie bi\u1ebft m\u00ecnh \u0111\u00fang nh\u01b0ng kh\u00f4ng tranh lu\u1eadn. V\u1ec1 sau \u00f4ng vi\u1ebft &#8220;N\u1ebfu t\u00f4i n\u00f3i &#8216;Anh sai,&#8217; \u0111i\u1ec1u \u0111\u00f3 c\u00f3 \u00edch g\u00ec? Ch\u1ec9 khi\u1ebfn anh ta m\u1ea5t m\u1eb7t v\u00e0 kh\u00f4ng th\u00edch t\u00f4i.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Martin Luther King Jr.<\/strong>: &#8220;Khi g\u1eb7p xung \u0111\u1ed9t gi\u1eefa hai \u00fd t\u01b0\u1edfng \u0111\u1ed1i l\u1eadp, h\u00e3y th\u1eeba nh\u1eadn v\u00e0 c\u1ea3m nh\u1eadn c\u1ea3 hai, nh\u01b0ng kh\u1eb3ng \u0111\u1ecbnh m\u1ed9t \u00fd t\u01b0\u1edfng cao h\u01a1n l\u00e0m h\u00f2a gi\u1ea3i c\u1ea3 hai tr\u00ean m\u1eb7t ph\u1eb3ng cao h\u01a1n.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Benjamin Franklin<\/strong>: Khi tr\u1ebb, Franklin hay n\u00f3i th\u1eb3ng &#8220;Anh sai.&#8221; K\u1ebft qu\u1ea3: b\u1ecb gh\u00e9t. Sau n\u00e0y \u00f4ng h\u1ecdc c\u00e1ch kh\u00e1c. Khi ai \u0111\u00f3 n\u00f3i \u0111i\u1ec1u sai, \u00f4ng n\u00f3i &#8220;Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, t\u00f4i ngh\u0129 anh \u0111\u00fang, nh\u01b0ng trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, t\u00ecnh h\u00ecnh c\u00f3 v\u1ebb h\u01a1i kh\u00e1c&#8230;&#8221; Franklin ghi trong t\u1ef1 truy\u1ec7n \u0111\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t c\u1ee7a th\u00e0nh c\u00f4ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e1c c\u00e1ch n\u00f3i thay v\u00ec &#8220;Anh sai&#8221;<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. &#8220;C\u00f3 th\u1ec3 t\u00f4i sai&#8221;<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;C\u00f3 th\u1ec3 t\u00f4i hi\u1ec3u sai, nh\u01b0ng t\u00f4i ngh\u0129&#8230;&#8221;<\/li>\n\n\n\n<li>&#8220;T\u00f4i th\u01b0\u1eddng sai l\u1eafm, nh\u01b0ng theo t\u00f4i th\u00ec&#8230;&#8221;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. &#8220;Quan \u0111i\u1ec3m th\u00fa v\u1ecb&#8221;<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;\u0110\u00f3 l\u00e0 c\u00e1ch nh\u00ecn th\u00fa v\u1ecb. Quan \u0111i\u1ec3m c\u1ee7a t\u00f4i h\u01a1i kh\u00e1c&#8230;&#8221;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. &#8220;C\u00f3 th\u1ec3 c\u1ea3 hai \u0111\u1ec1u \u0111\u00fang&#8221;<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;C\u1ea3 hai quan \u0111i\u1ec3m \u0111\u1ec1u c\u00f3 gi\u00e1 tr\u1ecb. C\u00f3 th\u1ec3&#8230;&#8221;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. &#8220;H\u00e3y ki\u1ec3m tra l\u1ea1i&#8221;<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Th\u00fa v\u1ecb \u0111\u1ea5y. Ch\u00fang ta h\u00e3y ki\u1ec3m tra l\u1ea1i \u0111\u1ec3 ch\u1eafc ch\u1eafn.&#8221;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. &#8220;T\u00f4i ngh\u0129 kh\u00e1c&#8221;<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;T\u00f4i hi\u1ec3u \u00fd anh. T\u00f4i nh\u00ecn h\u01a1i kh\u00e1c m\u1ed9t ch\u00fat&#8230;&#8221;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Harold Reinke<\/strong>: Reinke l\u00e0 k\u1ef9 s\u01b0 Dodge, th\u01b0\u1eddng ch\u1ec9 ra l\u1ed7i c\u1ee7a \u0111\u1ea1i l\u00fd m\u1ed9t c\u00e1ch th\u1eb3ng th\u1eafn. \u0110\u1ea1i l\u00fd kh\u00f4ng th\u00edch \u00f4ng. Sau khi h\u1ecdc kh\u00f3a Carnegie, \u00f4ng thay \u0111\u1ed5i. Khi \u0111\u1ea1i l\u00fd l\u00e0m sai, thay v\u00ec n\u00f3i &#8220;Anh sai,&#8221; \u00f4ng n\u00f3i &#8220;T\u00f4i ngh\u0129 c\u00e1ch n\u00e0y c\u0169ng \u0111\u01b0\u1ee3c, nh\u01b0ng c\u00f3 c\u00e1ch kh\u00e1c c\u00f3 th\u1ec3 t\u1ed1t h\u01a1n. Sao ch\u00fang ta kh\u00f4ng th\u1eed?&#8221; Quan h\u1ec7 c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Bob Hoover &#8211; phi c\u00f4ng<\/strong>: M\u1ed9t l\u1ea7n m\u00e1y bay c\u1ee7a Hoover g\u1eb7p s\u1ef1 c\u1ed1 v\u00ec th\u1ee3 m\u00e1y \u0111\u1ed5 nh\u1ea7m nhi\u00ean li\u1ec7u. Sau khi h\u1ea1 c\u00e1nh kh\u1ea9n c\u1ea5p, th\u1ee3 m\u00e1y s\u1ee3 h\u00e3i ch\u1edd b\u1ecb m\u1eafng. Hoover n\u00f3i &#8220;\u0110\u1ec3 ch\u1eafc ch\u1eafn anh kh\u00f4ng qu\u00ean, t\u00f4i mu\u1ed1n anh b\u1ea3o d\u01b0\u1ee1ng m\u00e1y bay c\u1ee7a t\u00f4i ng\u00e0y mai.&#8221; Hoover kh\u00f4ng n\u00f3i &#8220;Anh sai&#8221; m\u00e0 cho th\u1ee3 m\u00e1y c\u01a1 h\u1ed9i s\u1eeda sai.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Clarence Zerhusen<\/strong>: C\u1eadu con trai h\u00fat thu\u1ed1c, Zerhusen mu\u1ed1n can ng\u0103n. Thay v\u00ec n\u00f3i &#8220;Con sai khi h\u00fat thu\u1ed1c,&#8221; \u00f4ng n\u00f3i &#8220;Con bi\u1ebft b\u1ed1 t\u1eebng h\u00fat thu\u1ed1c. B\u00e2y gi\u1edd b\u1ed1 th\u1ea5y c\u00f3 nhi\u1ec1u th\u00f4ng tin m\u1edbi v\u1ec1 t\u00e1c h\u1ea1i c\u1ee7a thu\u1ed1c. Con c\u00f3 mu\u1ed1n c\u00f9ng b\u1ed1 xem kh\u00f4ng?&#8221; H\u1ecd c\u00f9ng xem t\u00e0i li\u1ec7u. Con t\u1ef1 quy\u1ebft \u0111\u1ecbnh b\u1ecf thu\u1ed1c.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Galileo<\/strong>: &#8220;B\u1ea1n kh\u00f4ng th\u1ec3 d\u1ea1y ai \u0111i\u1ec1u g\u00ec c\u1ea3; b\u1ea1n ch\u1ec9 c\u00f3 th\u1ec3 gi\u00fap h\u1ecd t\u1ef1 kh\u00e1m ph\u00e1 ra.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>T\u1ea1i sao kh\u00f4ng n\u00ean n\u00f3i &#8220;Anh sai&#8221;<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>T\u1ef1 \u00e1i<\/strong>: M\u1ecdi ng\u01b0\u1eddi g\u1eafn b\u00f3 v\u1edbi \u00fd ki\u1ebfn c\u1ee7a m\u00ecnh<\/li>\n\n\n\n<li><strong>\u0110\u1eb7t h\u1ecd v\u00e0o th\u1ebf ph\u1ea3i b\u1ea3o v\u1ec7<\/strong>: Khi b\u1ecb t\u1ea5n c\u00f4ng, h\u1ecd c\u00e0ng b\u1ea3o v\u1ec7 quan \u0111i\u1ec3m<\/li>\n\n\n\n<li><strong>L\u00e0m h\u1ecd m\u1ea5t m\u1eb7t<\/strong>: Kh\u00f4ng ai th\u00edch b\u1ecb ch\u1ee9ng minh l\u00e0 sai<\/li>\n\n\n\n<li><strong>T\u1ea1o k\u1ebb th\u00f9<\/strong>: H\u1ecd s\u1ebd nh\u1edb b\u1ea1n \u0111\u00e3 l\u00e0m h\u1ecd x\u1ea5u h\u1ed5<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>K\u1ef9 thu\u1eadt \u00e1p d\u1ee5ng<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. B\u1eaft \u0111\u1ea7u khi\u00eam t\u1ed1n<\/strong>: &#8220;T\u00f4i kh\u00f4ng ch\u1eafc, nh\u01b0ng&#8230;&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Th\u1eeba nh\u1eadn c\u00f3 th\u1ec3 sai<\/strong>: &#8220;C\u00f3 th\u1ec3 t\u00f4i hi\u1ec3u nh\u1ea7m&#8230;&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. H\u1ecfi, \u0111\u1eebng n\u00f3i<\/strong>: &#8220;Anh c\u00f3 ngh\u0129&#8230; c\u00f3 th\u1ec3&#8230;&#8221; thay v\u00ec &#8220;C\u00e1ch n\u00e0y \u0111\u00fang h\u01a1n&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. \u0110\u1ec3 h\u1ecd t\u1ef1 nh\u1eadn ra<\/strong>: \u0110\u1eb7t c\u00e2u h\u1ecfi d\u1eabn h\u1ecd \u0111\u1ebfn k\u1ebft lu\u1eadn \u0111\u00fang<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Cho h\u1ecd c\u01a1 h\u1ed9i gi\u1eef th\u1ec3 di\u1ec7n<\/strong>: &#8220;V\u1edbi th\u00f4ng tin l\u00fac \u0111\u00f3, quy\u1ebft \u0111\u1ecbnh c\u1ee7a anh h\u1ee3p l\u00fd. B\u00e2y gi\u1edd ch\u00fang ta c\u00f3 th\u00eam th\u00f4ng tin&#8230;&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Carlton<\/strong>: Nh\u00e2n vi\u00ean tr\u1ebb c\u1ee7a Carnegie th\u01b0\u1eddng ch\u1ec9 ra s\u1ebfp sai m\u1ed9t c\u00e1ch th\u1eb3ng th\u1eafn trong cu\u1ed9c h\u1ecdp. Carnegie kh\u00f4ng th\u00edch v\u00e0 Carlton b\u1ecb sa th\u1ea3i. B\u00e0i h\u1ecdc: Ngay c\u1ea3 khi b\u1ea1n \u0111\u00fang, c\u00e1ch n\u00f3i &#8220;Anh sai&#8221; c\u00f3 th\u1ec3 h\u1ee7y ho\u1ea1i s\u1ef1 nghi\u1ec7p.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u00e0i h\u1ecdc<\/strong>: Lord Chesterfield n\u00f3i v\u1edbi con trai &#8220;H\u00e3y kh\u00f4n ngoan h\u01a1n ng\u01b0\u1eddi kh\u00e1c n\u1ebfu c\u00f3 th\u1ec3, nh\u01b0ng \u0111\u1eebng n\u00f3i v\u1edbi h\u1ecd \u0111i\u1ec1u \u0111\u00f3.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 3: N\u1ebfu b\u1ea1n sai, h\u00e3y th\u1eeba nh\u1eadn nhanh ch\u00f3ng v\u00e0 m\u1ea1nh m\u1ebd<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u00e1i ni\u1ec7m<\/strong>: Khi b\u1ea1n sai, th\u1eeba nh\u1eadn ngay. \u0110i\u1ec1u n\u00e0y t\u01b0\u1edbc b\u1ecf v\u0169 kh\u00ed c\u1ee7a \u0111\u1ed1i ph\u01b0\u01a1ng v\u00e0 khi\u1ebfn h\u1ecd mu\u1ed1n bao dung.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n ch\u00f3 c\u1ee7a Carnegie<\/strong>: Lu\u1eadt ph\u00e1p y\u00eau c\u1ea7u r\u1ecd m\u00f5m v\u00e0 d\u00e2y x\u00edch cho ch\u00f3 \u1edf c\u00f4ng vi\u00ean. Carnegie vi ph\u1ea1m nhi\u1ec1u l\u1ea7n. C\u1ea3nh s\u00e1t \u0111\u00e3 c\u1ea3nh c\u00e1o. L\u1ea7n n\u00e0y khi c\u1ea3nh s\u00e1t xu\u1ea5t hi\u1ec7n, Carnegie kh\u00f4ng ch\u1edd \u00f4ng ta n\u00f3i. \u00d4ng n\u00f3i tr\u01b0\u1edbc &#8220;T\u00f4i bi\u1ebft t\u00f4i sai. T\u00f4i kh\u00f4ng c\u00f3 l\u1eddi b\u00e0o ch\u1eefa n\u00e0o. T\u00f4i \u0111\u00e3 b\u1ecb c\u1ea3nh c\u00e1o. T\u00f4i x\u1ee9ng \u0111\u00e1ng b\u1ecb ph\u1ea1t.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C\u1ea3nh s\u00e1t ng\u1ea1c nhi\u00ean, n\u00f3i &#8220;\u1eea, t\u00f4i bi\u1ebft l\u00e0 vi ph\u1ea1m nh\u1eb9 th\u00f4i. Ch\u00f3 anh c\u00f3 v\u1ebb ngoan. L\u1ea7n n\u00e0y th\u00f4i nh\u00e9, anh c\u1ea9n th\u1eadn.&#8221; N\u1ebfu Carnegie b\u00e0o ch\u1eefa, \u00f4ng ta \u0111\u00e3 b\u1ecb ph\u1ea1t n\u1eb7ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Elbert Hubbard<\/strong>: &#8220;Khi b\u1ea1n \u0111\u00fang, h\u00e3y c\u1ed1 g\u1eafng thuy\u1ebft ph\u1ee5c ng\u01b0\u1eddi kh\u00e1c nh\u1eb9 nh\u00e0ng; khi b\u1ea1n sai, h\u00e3y th\u1eeba nh\u1eadn nhanh ch\u00f3ng v\u00e0 nhi\u1ec7t t\u00ecnh.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>T\u1ea1i sao th\u1eeba nh\u1eadn sai l\u1ea7m hi\u1ec7u qu\u1ea3<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>T\u1ef1 ch\u1ec9 tr\u00edch d\u1ec5 h\u01a1n b\u1ecb ch\u1ec9 tr\u00edch<\/strong>: B\u1ea1n t\u1ef1 n\u00f3i, ng\u01b0\u1eddi kh\u00e1c kh\u00f4ng c\u1ea7n n\u00f3i n\u1eefa<\/li>\n\n\n\n<li><strong>T\u1ea1o s\u1ef1 t\u00f4n tr\u1ecdng<\/strong>: Ng\u01b0\u1eddi ta t\u00f4n tr\u1ecdng ai \u0111\u1ee7 d\u0169ng c\u1ea3m th\u1eeba nh\u1eadn sai<\/li>\n\n\n\n<li><strong>Gi\u1ea3m h\u00ecnh ph\u1ea1t<\/strong>: Ng\u01b0\u1eddi ta khoan dung h\u01a1n khi b\u1ea1n t\u1ef1 nh\u1eadn l\u1ed7i<\/li>\n\n\n\n<li><strong>T\u1ea1o l\u00f2ng tin<\/strong>: N\u1ebfu b\u1ea1n th\u1eeba nh\u1eadn \u0111i\u1ec1u nh\u1ecf, h\u1ecd tin b\u1ea1n v\u1ec1 \u0111i\u1ec1u l\u1edbn<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n nh\u00e2n vi\u00ean qu\u1ea3ng c\u00e1o<\/strong>: M\u1ed9t nh\u00e2n vi\u00ean g\u1eedi qu\u1ea3ng c\u00e1o sai cho b\u00e1o, t\u1ed1n c\u00f4ng ty $2000. Anh ta \u0111\u1ebfn g\u1eb7p s\u1ebfp tr\u01b0\u1edbc khi s\u1ebfp g\u1ecdi. Anh n\u00f3i &#8220;T\u00f4i \u0111\u00e3 l\u00e0m m\u1ed9t sai l\u1ea7m ngu ng\u1ed1c, t\u1ed1n c\u00f4ng ty $2000. T\u00f4i kh\u00f4ng c\u00f3 l\u1eddi b\u00e0o ch\u1eef. T\u00f4i s\u1eb5n s\u00e0ng nh\u1eadn h\u1eadu qu\u1ea3.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">S\u1ebfp n\u1ed5i gi\u1eadn nh\u01b0ng sau \u0111\u00f3 ngu\u00f4i ngoai. &#8220;\u00cdt nh\u1ea5t c\u1eadu trung th\u1ef1c. Ai c\u0169ng sai l\u1ea7m. L\u1ea7n n\u00e0y th\u00f4i.&#8221; N\u1ebfu nh\u00e2n vi\u00ean b\u00e0o ch\u1eefa, c\u00f3 th\u1ec3 \u0111\u00e3 b\u1ecb sa th\u1ea3i.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Bruce Harvey<\/strong>: Harvey l\u00e0 ng\u01b0\u1eddi m\u1edbi trong c\u00f4ng ty x\u00e2y d\u1ef1ng, ph\u1ea1m sai l\u1ea7m khi\u1ebfn d\u1ef1 \u00e1n tr\u1ec5. Thay v\u00ec ch\u1edd b\u1ecb ph\u00e1t hi\u1ec7n, \u00f4ng \u0111\u1ebfn g\u1eb7p s\u1ebfp ngay. &#8220;T\u00f4i \u0111\u00e3 sai. \u0110\u00e2y l\u00e0 c\u00e1ch t\u00f4i s\u1ebd s\u1eeda. T\u00f4i s\u1ebd l\u00e0m vi\u1ec7c cu\u1ed1i tu\u1ea7n \u0111\u1ec3 b\u00f9.&#8221; S\u1ebfp n\u00f3i &#8220;T\u00f4i \u0111\u00e1nh gi\u00e1 cao s\u1ef1 trung th\u1ef1c. Ch\u00fang ta c\u00f9ng t\u00ecm c\u00e1ch kh\u1eafc ph\u1ee5c.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Rex Harrison<\/strong>: V\u1eadn \u0111\u1ed9ng vi\u00ean b\u1ecb b\u1eaft v\u00ec l\u00e1i xe qu\u00e1 t\u1ed1c. Th\u1ea9m ph\u00e1n h\u1ecfi &#8220;T\u1ea1i sao anh ch\u1ea1y 60 d\u1eb7m\/gi\u1edd trong khu 30?&#8221; Harrison tr\u1ea3 l\u1eddi &#8220;T\u00f4i sai ho\u00e0n to\u00e0n. T\u00f4i kh\u00f4ng c\u00f3 l\u00fd do ch\u00ednh \u0111\u00e1ng. T\u00f4i x\u1ee9ng \u0111\u00e1ng b\u1ecb ph\u1ea1t v\u00e0 t\u00f4i s\u1ebd c\u1ea9n th\u1eadn h\u01a1n.&#8221; Th\u1ea9m ph\u00e1n gi\u1ea3m ph\u1ea1t xu\u1ed1ng m\u1ee9c t\u1ed1i thi\u1ec3u.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00f4ng th\u1ee9c th\u1eeba nh\u1eadn sai l\u1ea7m<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Th\u1eeba nh\u1eadn ngay v\u00e0 r\u00f5 r\u00e0ng<\/strong>: \u0110\u1eebng tr\u00ec ho\u00e3n, \u0111\u1eebng m\u01a1 h\u1ed3<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Kh\u00f4ng b\u00e0o ch\u1eefa<\/strong>: \u0110\u1eebng n\u00f3i &#8220;Nh\u01b0ng&#8230;&#8221; &#8211; \u0111i\u1ec1u n\u00e0y ph\u00e1 h\u1ee7y s\u1ef1 th\u00e0nh th\u1eadt<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Ch\u1ea5p nh\u1eadn h\u1eadu qu\u1ea3<\/strong>: &#8220;T\u00f4i hi\u1ec3u h\u1eadu qu\u1ea3 v\u00e0 ch\u1ea5p nh\u1eadn&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. \u0110\u01b0a ra c\u00e1ch s\u1eeda<\/strong>: &#8220;\u0110\u00e2y l\u00e0 c\u00e1ch t\u00f4i s\u1ebd kh\u1eafc ph\u1ee5c&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Cam k\u1ebft kh\u00f4ng l\u1eb7p l\u1ea1i<\/strong>: &#8220;T\u00f4i s\u1ebd \u0111\u1ea3m b\u1ea3o \u0111i\u1ec1u n\u00e0y kh\u00f4ng x\u1ea3y ra n\u1eefa&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n General Robert E. Lee<\/strong>: Sau tr\u1eadn Gettysburg th\u1ea5t b\u1ea1i, Lee n\u00f3i v\u1edbi binh s\u0129 &#8220;T\u1ea5t c\u1ea3 l\u00e0 l\u1ed7i c\u1ee7a t\u00f4i. T\u00f4i v\u00e0 ch\u1ec9 m\u00ecnh t\u00f4i \u0111\u00e3 l\u00e0m m\u1ea5t tr\u1eadn n\u00e0y.&#8221; Binh s\u0129 c\u00e0ng t\u00f4n tr\u1ecdng v\u00e0 trung th\u00e0nh v\u1edbi \u00f4ng h\u01a1n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n Ferdinand E. Warren<\/strong>: Warren l\u00e0 ngh\u1ec7 s\u0129, m\u1ed9t kh\u00e1ch h\u00e0ng ch\u1ec9 tr\u00edch t\u00e1c ph\u1ea9m c\u1ee7a \u00f4ng gay g\u1eaft. Ph\u1ea3n \u1ee9ng \u0111\u1ea7u ti\u00ean c\u1ee7a Warren l\u00e0 ph\u00f2ng th\u1ee7. Nh\u01b0ng \u00f4ng d\u1eebng l\u1ea1i v\u00e0 n\u00f3i &#8220;B\u00e0 n\u00f3i \u0111\u00fang. T\u00e1c ph\u1ea9m n\u00e0y kh\u00f4ng \u0111\u1ea1t ti\u00eau chu\u1ea9n t\u00f4i n\u00ean l\u00e0m. T\u00f4i s\u1ebd l\u00e0m l\u1ea1i mi\u1ec5n ph\u00ed.&#8221; Kh\u00e1ch h\u00e0ng ng\u1ea1c nhi\u00ean v\u00e0 n\u00f3i &#8220;Kh\u00f4ng c\u1ea7n \u0111\u00e2u. Anh \u0111\u00e3 c\u1ed1 g\u1eafng. T\u00f4i s\u1ebd tr\u1ea3 \u0111\u1ee7.&#8221; B\u00e0 tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng l\u00e2u n\u0103m.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L\u01b0u \u00fd<\/strong>: \u0110\u1eebng l\u1ea1m d\u1ee5ng. N\u1ebfu b\u1ea1n lu\u00f4n sai v\u00e0 lu\u00f4n xin l\u1ed7i, n\u00f3 m\u1ea5t gi\u00e1 tr\u1ecb. C\u1ed1 g\u1eafng kh\u00f4ng sai, nh\u01b0ng khi sai, th\u1eeba nh\u1eadn m\u1ea1nh m\u1ebd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u00e0i h\u1ecdc<\/strong>: T\u1ef1 ch\u1ec9 tr\u00edch t\u1ed1t h\u01a1n \u0111\u1ec3 ng\u01b0\u1eddi kh\u00e1c ch\u1ec9 tr\u00edch b\u1ea1n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 4: B\u1eaft \u0111\u1ea7u m\u1ed9t c\u00e1ch th\u00e2n thi\u1ec7n<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u00e1i ni\u1ec7m<\/strong>: &#8220;M\u1ed9t gi\u1ecdt m\u1eadt b\u1eaft \u0111\u01b0\u1ee3c nhi\u1ec1u ru\u1ed3i h\u01a1n m\u1ed9t gallon m\u1eadt \u0111\u1eafng.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Abraham Lincoln v\u00e0 th\u01b0 kh\u00f4ng g\u1eedi<\/strong>: Trong N\u1ed9i chi\u1ebfn, Lincoln c\u00f3 v\u1ea5n \u0111\u1ec1 v\u1edbi t\u01b0\u1edbng Meade kh\u00f4ng truy \u0111u\u1ed5i Lee sau Gettysburg. Lincoln vi\u1ebft th\u01b0 gay g\u1eaft ch\u1ec9 tr\u00edch, nh\u01b0ng kh\u00f4ng bao gi\u1edd g\u1eedi. \u00d4ng nh\u1eadn ra th\u01b0 gi\u1eadn d\u1eef ch\u1ec9 t\u1ea1o th\u00f9 \u0111\u1ecbch.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sau \u0111\u00f3, khi Lincoln c\u1ea7n Meade l\u00e0m \u0111i\u1ec1u kh\u00f3 kh\u0103n, \u00f4ng vi\u1ebft th\u01b0 th\u00e2n thi\u1ec7n: &#8220;T\u00f4i bi\u1ebft anh \u0111\u00e3 l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9. T\u00ecnh h\u00ecnh kh\u00f3 kh\u0103n. T\u00f4i tin t\u01b0\u1edfng ph\u00e1n \u0111o\u00e1n c\u1ee7a anh.&#8221; Meade h\u1ee3p t\u00e1c nhi\u1ec7t t\u00ecnh.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n thu\u00ea gian h\u00e0ng<\/strong>: Carnegie thu\u00ea ph\u00f2ng \u0111\u1ec3 gi\u1ea3ng d\u1ea1y, nh\u01b0ng ban qu\u1ea3n l\u00fd b\u1ea5t ng\u1edd t\u0103ng gi\u00e1 g\u1ea5p 3 l\u1ea7n gi\u1eefa ch\u1eebng. Carnegie t\u1ee9c gi\u1eadn, mu\u1ed1n tranh c\u00e3i. Nh\u01b0ng \u00f4ng d\u1eebng l\u1ea1i.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thay v\u00e0o \u0111\u00f3, v\u00e0i ng\u00e0y sau \u00f4ng g\u1eb7p qu\u1ea3n l\u00fd, n\u00f3i &#8220;T\u00f4i h\u01a1i ng\u1ea1c nhi\u00ean khi nghe gi\u00e1 m\u1edbi. Nh\u01b0ng t\u00f4i kh\u00f4ng \u0111\u1ed5 l\u1ed7i cho c\u00e1c anh. N\u1ebfu t\u00f4i l\u00e0 c\u00e1c anh, t\u00f4i c\u0169ng c\u1ed1 t\u0103ng gi\u00e1. Vi\u1ec7c c\u1ee7a c\u00e1c anh l\u00e0 ki\u1ebfm l\u1eddi cho t\u00f2a nh\u00e0. V\u1ea5n \u0111\u1ec1 l\u00e0 li\u1ec7u ch\u00fang ta c\u00f3 th\u1ec3 t\u00ecm c\u00e1ch n\u00e0o \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i kh\u00f4ng?&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">H\u1ecd ng\u1ed3i xu\u1ed1ng th\u1ea3o lu\u1eadn th\u00e2n thi\u1ec7n. Cu\u1ed1i c\u00f9ng \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u1ecfa thu\u1eadn gi\u00e1 v\u1eeba ph\u1ea3i.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>John D. Rockefeller Jr. v\u00e0 \u0111\u00ecnh c\u00f4ng<\/strong>: N\u0103m 1915, c\u00f4ng nh\u00e2n m\u1ecf c\u1ee7a Rockefeller \u0111\u00ecnh c\u00f4ng d\u1eef d\u1ed9i, th\u1eadm ch\u00ed b\u1ea1o \u0111\u1ed9ng. Rockefeller c\u1ea7n thuy\u1ebft ph\u1ee5c h\u1ecd quay l\u1ea1i l\u00e0m. \u00d4ng b\u1eaft \u0111\u1ea7u b\u00e0i ph\u00e1t bi\u1ec3u:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;\u0110\u00e2y l\u00e0 ng\u00e0y \u0111\u1ecf trong \u0111\u1eddi t\u00f4i. \u0110\u00e2y l\u00e0 l\u1ea7n \u0111\u1ea7u ti\u00ean t\u00f4i c\u00f3 vinh d\u1ef1 g\u1eb7p \u0111\u1ea1i di\u1ec7n c\u1ee7a c\u00f4ng nh\u00e2n c\u1ee7a c\u00f4ng ty t\u00f4i. T\u00f4i t\u1ef1 h\u00e0o t\u00f4i \u1edf \u0111\u00e2y, v\u00e0 t\u00f4i s\u1ebd nh\u1edb cu\u1ed9c g\u1eb7p n\u00e0y su\u1ed1t \u0111\u1eddi.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u00f3 kh\u00f4ng ph\u1ea3i nh\u1eefng g\u00ec c\u00f4ng nh\u00e2n k\u1ef3 v\u1ecdng. H\u1ecd k\u1ef3 v\u1ecdng b\u1ecb \u0111e d\u1ecda. Th\u00e1i \u0111\u1ed9 th\u00e2n thi\u1ec7n c\u1ee7a Rockefeller l\u00e0m tan b\u0103ng th\u00f9 \u0111\u1ecbch. \u0110\u00ecnh c\u00f4ng k\u1ebft th\u00fac.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n O.L. Straub<\/strong>: Straub mu\u1ed1n b\u00e1n \u0111\u1ed3 \u0111\u1ea1c cho th\u01b0 vi\u1ec7n, nh\u01b0ng th\u1ee7 th\u01b0 t\u1eeb ch\u1ed1i g\u1eb7p. Straub g\u1eedi th\u01b0 th\u00e2n thi\u1ec7n: &#8220;T\u00f4i \u0111\u1eb7t h\u00e0ng s\u00e1ch t\u1eeb th\u01b0 vi\u1ec7n c\u1ee7a \u00f4ng nhi\u1ec1u l\u1ea7n. Ch\u00fang \u0111\u1ebfn nhanh v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3i c\u1ea9n th\u1eadn. T\u00f4i mu\u1ed1n c\u1ea3m \u01a1n \u00f4ng v\u00e0 bi\u1ebft th\u00eam v\u1ec1 th\u01b0 vi\u1ec7n \u00f4ng.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Th\u1ee7 th\u01b0 m\u1eddi \u00f4ng \u0111\u1ebfn, cho xem to\u00e0n b\u1ed9 th\u01b0 vi\u1ec7n t\u1ef1 h\u00e0o. Cu\u1ed1i c\u00f9ng h\u1ecfi &#8220;Nh\u00e2n ti\u1ec7n, anh b\u00e1n g\u00ec?&#8221; Straub \u0111\u01b0\u1ee3c h\u1ee3p \u0111\u1ed3ng l\u1edbn.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Aesop<\/strong>: &#8220;Thuy\u1ebft ph\u1ee5c t\u1ed1t h\u01a1n \u00e9p bu\u1ed9c.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>C\u00e2u chuy\u1ec7n m\u1eb7t tr\u1eddi v\u00e0 gi\u00f3<\/strong>: Gi\u00f3 v\u00e0 M\u1eb7t tr\u1eddi \u0111\u00e1nh cu\u1ed9c xem ai l\u1ed9t \u0111\u01b0\u1ee3c \u00e1o m\u1ed9t ng\u01b0\u1eddi. Gi\u00f3 th\u1ed5i m\u1ea1nh, ng\u01b0\u1eddi \u0111\u00f3<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">gi\u1eef ch\u1eb7t \u00e1o h\u01a1n. M\u1eb7t tr\u1eddi t\u1ecfa n\u1eafng \u1ea5m \u00e1p, ng\u01b0\u1eddi \u0111\u00f3 t\u1ef1 c\u1edfi \u00e1o. <strong>S\u1ef1 \u1ea5m \u00e1p v\u00e0 th\u00e2n thi\u1ec7n m\u1ea1nh h\u01a1n b\u1ea1o l\u1ef1c.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00c1p d\u1ee5ng th\u1ef1c t\u1ebf<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. M\u1ec9m c\u01b0\u1eddi \u0111\u1ea7u ti\u00ean<\/strong>: Tr\u01b0\u1edbc khi n\u00f3i b\u1ea5t c\u1ee9 \u0111i\u1ec1u g\u00ec<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. D\u00f9ng t\u00ean h\u1ecd<\/strong>: &#8220;Anh Minh, t\u00f4i c\u1ea7n b\u00e0n v\u1edbi anh&#8230;&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. B\u1eaft \u0111\u1ea7u b\u1eb1ng khen<\/strong>: &#8220;Anh \u0111\u00e3 l\u00e0m r\u1ea5t t\u1ed1t \u1edf d\u1ef1 \u00e1n X. T\u00f4i c\u1ea7n th\u1ea3o lu\u1eadn v\u1ec1 d\u1ef1 \u00e1n Y&#8230;&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. T\u00ecm \u0111i\u1ec3m chung<\/strong>: &#8220;Ch\u00fang ta \u0111\u1ec1u mu\u1ed1n d\u1ef1 \u00e1n th\u00e0nh c\u00f4ng&#8230;&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Gi\u1ecdng \u0111i\u1ec7u \u1ea5m \u00e1p<\/strong>: Kh\u00f4ng ph\u1ea3i n\u00f3i g\u00ec m\u00e0 N\u00d3I TH\u1ebe N\u00c0O<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Ng\u00f4n ng\u1eef c\u01a1 th\u1ec3<\/strong>: M\u1edf, kh\u00f4ng kh\u00e9p n\u00e9p hay \u0111e d\u1ecda<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u00e0i h\u1ecdc<\/strong>: N\u1ebfu b\u1ea1n ti\u1ebfp c\u1eadn m\u1ed9t c\u00e1ch th\u00e2n thi\u1ec7n, 85% cu\u1ed9c chi\u1ebfn \u0111\u00e3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 5: Khi\u1ebfn ng\u01b0\u1eddi kh\u00e1c n\u00f3i &#8220;V\u00e2ng, v\u00e2ng&#8221; ngay l\u1eadp t\u1ee9c<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">B\u1eaft \u0111\u1ea7u v\u1edbi nh\u1eefng c\u00e2u h\u1ecfi ng\u01b0\u1eddi kh\u00e1c ph\u1ea3i \u0111\u1ed3ng \u00fd. M\u1ed7i &#8220;v\u00e2ng&#8221; t\u1ea1o \u0111\u1ed9ng l\u1ef1c t\u00e2m l\u00fd ti\u1ebfp t\u1ee5c \u0111\u1ed3ng \u00fd. Socrates s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p n\u00e0y &#8211; \u0111\u1eb7t chu\u1ed7i c\u00e2u h\u1ecfi \u0111\u1ed1i ph\u01b0\u01a1ng ph\u1ea3i tr\u1ea3 l\u1eddi &#8220;c\u00f3&#8221;, d\u1eabn \u0111\u1ebfn k\u1ebft lu\u1eadn \u00f4ng mu\u1ed1n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 6: \u0110\u1ec3 ng\u01b0\u1eddi kh\u00e1c n\u00f3i nhi\u1ec1u<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">H\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi c\u1ed1 n\u00f3i \u0111\u1ec3 thuy\u1ebft ph\u1ee5c. Sai l\u1ea7m! \u0110\u1ec3 ng\u01b0\u1eddi kh\u00e1c n\u00f3i, h\u1ecd s\u1ebd t\u1ef1 thuy\u1ebft ph\u1ee5c m\u00ecnh. H\u1ecd hi\u1ec3u nhu c\u1ea7u c\u1ee7a m\u00ecnh h\u01a1n b\u1ea1n. \u0110\u1eb7t c\u00e2u h\u1ecfi v\u00e0 l\u1eafng nghe.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 7: \u0110\u1ec3 ng\u01b0\u1eddi kh\u00e1c c\u1ea3m th\u1ea5y \u00fd t\u01b0\u1edfng l\u00e0 c\u1ee7a h\u1ecd<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kh\u00f4ng ai th\u00edch b\u1ecb \u00e9p bu\u1ed9c. Nh\u01b0ng m\u1ecdi ng\u01b0\u1eddi nhi\u1ec7t t\u00ecnh v\u1edbi \u00fd t\u01b0\u1edfng c\u1ee7a ri\u00eang h\u1ecd. Thay v\u00ec \u0111\u01b0a ra \u00fd t\u01b0\u1edfng, g\u1ee3i \u00fd v\u00e0 \u0111\u1ec3 h\u1ecd t\u1ef1 r\u00fat ra k\u1ebft lu\u1eadn. H\u1ecd s\u1ebd \u1ee7ng h\u1ed9 nhi\u1ec7t t\u00ecnh v\u00ec \u0111\u00f3 l\u00e0 &#8220;\u00fd t\u01b0\u1edfng c\u1ee7a h\u1ecd.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 8: Nh\u00ecn s\u1ef1 vi\u1ec7c t\u1eeb g\u00f3c \u0111\u1ed9 ng\u01b0\u1eddi kh\u00e1c<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Th\u00e0nh c\u00f4ng trong giao ti\u1ebfp v\u1edbi ng\u01b0\u1eddi kh\u00e1c ph\u1ee5 thu\u1ed9c v\u00e0o kh\u1ea3 n\u0103ng \u0111\u1ed3ng c\u1ea3m &#8211; kh\u1ea3 n\u0103ng t\u01b0\u1edfng t\u01b0\u1ee3ng b\u1ea3n th\u00e2n m\u00ecnh \u1edf v\u1ecb tr\u00ed h\u1ecd.&#8221; Tr\u01b0\u1edbc khi ph\u1ea3n \u1ee9ng, t\u1ef1 h\u1ecfi &#8220;N\u1ebfu t\u00f4i l\u00e0 h\u1ecd, t\u00f4i s\u1ebd c\u1ea3m th\u1ea5y th\u1ebf n\u00e0o?&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 9: Th\u00f4ng c\u1ea3m v\u1edbi \u00fd t\u01b0\u1edfng v\u00e0 mong mu\u1ed1n c\u1ee7a ng\u01b0\u1eddi kh\u00e1c<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;T\u00f4i ho\u00e0n to\u00e0n hi\u1ec3u c\u1ea3m gi\u00e1c c\u1ee7a anh. N\u1ebfu t\u00f4i l\u00e0 anh, t\u00f4i ch\u1eafc ch\u1eafn c\u0169ng c\u1ea3m th\u1ea5y nh\u01b0 v\u1eady.&#8221; C\u00e2u ma thu\u1eadt n\u00e0y xoa d\u1ecbu ph\u1ea7n l\u1edbn m\u1ecdi t\u00ecnh hu\u1ed1ng c\u0103ng th\u1eb3ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 10: K\u00eau g\u1ecdi \u0111\u1ed9ng c\u01a1 cao qu\u00fd<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u1ecdi ng\u01b0\u1eddi c\u00f3 hai l\u00fd do cho h\u00e0nh \u0111\u1ed9ng: l\u00fd do th\u1ef1c v\u00e0 l\u00fd do nghe hay. K\u00eau g\u1ecdi \u0111\u1ed9ng c\u01a1 cao qu\u00fd &#8211; s\u1ef1 c\u00f4ng b\u1eb1ng, t\u00ednh ch\u00ednh tr\u1ef1c, l\u00f2ng t\u1ed1t. H\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi s\u1ebd ph\u1ea3n \u1ee9ng t\u00edch c\u1ef1c.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 11: K\u1ecbch t\u00ednh h\u00f3a \u00fd t\u01b0\u1edfng<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">S\u1ef1 th\u1eadt \u0111\u01a1n thu\u1ea7n kh\u00f4ng \u0111\u1ee7. B\u1ea1n ph\u1ea3i l\u00e0m cho n\u00f3 s\u1ed1ng \u0111\u1ed9ng, th\u00fa v\u1ecb, k\u1ecbch t\u00ednh. Qu\u1ea3ng c\u00e1o bi\u1ebft \u0111i\u1ec1u n\u00e0y &#8211; h\u1ecd kh\u00f4ng ch\u1ec9 n\u00f3i, h\u1ecd tr\u00ecnh di\u1ec5n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 12: T\u1ea1o th\u00e1ch th\u1ee9c<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u1ecdi ng\u01b0\u1eddi th\u00edch c\u1ea1nh tranh, v\u01b0\u1ee3t qua th\u1eed th\u00e1ch. Charles Schwab khi\u1ebfn hai ca l\u00e0m vi\u1ec7c c\u1ea1nh tranh s\u1ea3n xu\u1ea5t, n\u0103ng su\u1ea5t t\u0103ng v\u1ecdt m\u00e0 kh\u00f4ng c\u1ea7n ra l\u1ec7nh.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PH\u1ea6N 4: L\u00c0M THAY \u0110\u1ed4I NG\u01af\u1edcI KH\u00c1C M\u00c0 KH\u00d4NG CH\u1ea0M \u0110\u1ebeN T\u1ef0 \u00c1I<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 1: B\u1eaft \u0111\u1ea7u b\u1eb1ng l\u1eddi khen v\u00e0 s\u1ef1 \u0111\u00e1nh gi\u00e1 cao ch\u00e2n th\u00e0nh<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D\u1ec5 nghe ph\u00ea b\u00ecnh sau khi \u0111\u01b0\u1ee3c khen. Gi\u1ed1ng nh\u01b0 nha s\u0129 d\u00f9ng thu\u1ed1c t\u00ea tr\u01b0\u1edbc khi khoan. McKinley lu\u00f4n khen tr\u01b0\u1edbc khi ch\u1ec9 ra \u0111i\u1ec3m c\u1ea7n c\u1ea3i thi\u1ec7n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 2: Gi\u00e1n ti\u1ebfp ch\u1ec9 ra l\u1ed7i l\u1ea7m<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u1eebng n\u00f3i &#8220;Nh\u01b0ng&#8221; sau l\u1eddi khen &#8211; n\u00f3 x\u00f3a b\u1ecf m\u1ecdi th\u1ee9 tr\u01b0\u1edbc \u0111\u00f3. D\u00f9ng &#8220;v\u00e0&#8221;. &#8220;B\u00e1o c\u00e1o t\u1ed1t, V\u00c0 n\u1ebfu anh th\u00eam s\u1ed1 li\u1ec7u \u1edf ph\u1ea7n 3, n\u00f3 s\u1ebd ho\u00e0n h\u1ea3o.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 3: N\u00f3i v\u1ec1 l\u1ed7i c\u1ee7a b\u1ea1n tr\u01b0\u1edbc<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tr\u01b0\u1edbc khi ch\u1ec9 tr\u00edch ng\u01b0\u1eddi kh\u00e1c, n\u00f3i v\u1ec1 l\u1ed7i t\u01b0\u01a1ng t\u1ef1 b\u1ea1n t\u1eebng m\u1eafc. \u0110i\u1ec1u n\u00e0y gi\u1ea3m ph\u00f2ng th\u1ee7 v\u00e0 khi\u1ebfn h\u1ecd c\u1edfi m\u1edf h\u01a1n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 4: \u0110\u1eb7t c\u00e2u h\u1ecfi thay v\u00ec ra l\u1ec7nh<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Anh ngh\u0129 sao n\u1ebfu ch\u00fang ta l\u00e0m nh\u01b0 n\u00e0y?&#8221; thay v\u00ec &#8220;L\u00e0m nh\u01b0 n\u00e0y.&#8221; C\u00e2u h\u1ecfi duy tr\u00ec quy\u1ec1n t\u1ef1 quy\u1ebft, t\u1ea1o h\u1ee3p t\u00e1c thay v\u00ec ph\u1ea3n kh\u00e1ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 5: \u0110\u1ec3 ng\u01b0\u1eddi kh\u00e1c gi\u1eef th\u1ec3 di\u1ec7n<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ch\u1ec9 tr\u00edch c\u00f4ng khai, sa th\u1ea3i t\u00e0n nh\u1eabn l\u00e0m t\u1ed5n th\u01b0\u01a1ng t\u1ef1 t\u00f4n su\u1ed1t \u0111\u1eddi. Antoine de Saint-Exup\u00e9ry n\u00f3i &#8220;T\u00f4i kh\u00f4ng c\u00f3 quy\u1ec1n l\u00e0m b\u1ea5t c\u1ee9 \u0111i\u1ec1u g\u00ec l\u00e0m gi\u1ea3m \u0111i s\u1ef1 t\u00f4n tr\u1ecdng ng\u01b0\u1eddi \u0111\u00f3 d\u00e0nh cho ch\u00ednh m\u00ecnh.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 6: Khen ng\u1ee3i m\u1ed7i ti\u1ebfn b\u1ed9<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Khen c\u1ea3i thi\u1ec7n nh\u1ecf nh\u1ea5t. Ch\u00f3 \u0111\u01b0\u1ee3c khen khi l\u00e0m \u0111\u00fang h\u1ecdc nhanh h\u01a1n ch\u00f3 b\u1ecb ph\u1ea1t khi l\u00e0m sai. Con ng\u01b0\u1eddi c\u0169ng v\u1eady.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 7: T\u1ea1o danh ti\u1ebfng t\u1ed1t \u0111\u1ec3 ng\u01b0\u1eddi ta ph\u1ea5n \u0111\u1ea5u<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u1ebfu mu\u1ed1n ng\u01b0\u1eddi ta c\u1ea3i thi\u1ec7n, h\u00e3y c\u01b0 x\u1eed nh\u01b0 h\u1ecd \u0111\u00e3 c\u00f3 \u0111\u1ee9c t\u00ednh \u0111\u00f3. &#8220;Anh lu\u00f4n \u0111\u00e1ng tin c\u1eady&#8221; \u2192 ng\u01b0\u1eddi \u0111\u00f3 c\u1ed1 g\u1eafng x\u1ee9ng \u0111\u00e1ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 8: Khuy\u1ebfn kh\u00edch &#8211; l\u00e0m cho l\u1ed7i l\u1ea7m d\u01b0\u1eddng nh\u01b0 d\u1ec5 s\u1eeda<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;\u0110i\u1ec1u n\u00e0y kh\u00f4ng kh\u00f3. T\u00f4i tin anh l\u00e0m \u0111\u01b0\u1ee3c.&#8221; Khuy\u1ebfn kh\u00edch gi\u1ea3i ph\u00f3ng n\u0103ng l\u1ef1c ti\u1ec1m \u1ea9n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nguy\u00ean t\u1eafc 9: L\u00e0m cho ng\u01b0\u1eddi kh\u00e1c vui v\u1ebb l\u00e0m \u0111i\u1ec1u b\u1ea1n mu\u1ed1n<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ch\u00e2n th\u00e0nh: Bi\u1ebft r\u00f5 ch\u00ednh x\u00e1c \u0111i\u1ec1u b\u1ea1n mu\u1ed1n<\/strong><\/li>\n\n\n\n<li><strong>\u0110\u1ed3ng c\u1ea3m: H\u1ecfi &#8220;Ng\u01b0\u1eddi n\u00e0y mu\u1ed1n g\u00ec?&#8221;<\/strong><\/li>\n\n\n\n<li><strong>L\u1ee3i \u00edch: Ch\u1ec9 ra h\u1ecd \u0111\u01b0\u1ee3c l\u1ee3i g\u00ec<\/strong><\/li>\n\n\n\n<li><strong>K\u1ebft h\u1ee3p: K\u1ebft n\u1ed1i \u0111i\u1ec1u b\u1ea1n mu\u1ed1n v\u1edbi l\u1ee3i \u00edch c\u1ee7a h\u1ecd<\/strong><\/li>\n\n\n\n<li><strong>H\u00e0nh \u0111\u1ed9ng: Y\u00eau c\u1ea7u c\u1ee5 th\u1ec3<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>K\u1ebeT LU\u1eacN<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Carnegie k\u1ebft th\u00fac b\u1eb1ng nh\u1eafc nh\u1edf: Nh\u1eefng nguy\u00ean t\u1eafc n\u00e0y ch\u1ec9 ho\u1ea1t \u0111\u1ed9ng khi:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Ch\u00e2n th\u00e0nh &#8211; Kh\u00f4ng th\u1ec3 gi\u1ea3 t\u1ea1o<\/strong><\/li>\n\n\n\n<li><strong>Th\u1ef1c h\u00e0nh &#8211; \u0110\u1ecdc kh\u00f4ng \u0111\u1ee7, ph\u1ea3i \u00e1p d\u1ee5ng h\u00e0ng ng\u00e0y<\/strong><\/li>\n\n\n\n<li><strong>Ki\u00ean tr\u00ec &#8211; Th\u00f3i quen c\u0169 kh\u00f3 ch\u1ebft, c\u1ea7n luy\u1ec7n t\u1eadp li\u00ean t\u1ee5c<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Th\u00f4ng \u0111i\u1ec7p c\u1ed1t l\u00f5i: <\/strong>Th\u00e0nh c\u00f4ng trong cu\u1ed9c s\u1ed1ng 85% nh\u1edd k\u1ef9 n\u0103ng con ng\u01b0\u1eddi, ch\u1ec9 15% nh\u1edd ki\u1ebfn th\u1ee9c k\u1ef9 thu\u1eadt. Nguy\u00ean t\u1eafc v\u00e0ng &#8220;\u0110\u1ed1i x\u1eed v\u1edbi ng\u01b0\u1eddi kh\u00e1c nh\u01b0 b\u1ea1n mu\u1ed1n \u0111\u01b0\u1ee3c \u0111\u1ed1i x\u1eed&#8221; l\u00e0 n\u1ec1n t\u1ea3ng c\u1ee7a m\u1ecdi m\u1ed1i quan h\u1ec7 t\u1ed1t \u0111\u1eb9p.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cu\u1ed1n s\u00e1ch n\u00e0y kh\u00f4ng ph\u1ea3i th\u1ee7 thu\u1eadt thao t\u00fang m\u00e0 l\u00e0 ngh\u1ec7 thu\u1eadt ch\u00e2n th\u00e0nh quan t\u00e2m \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c v\u00e0 gi\u00fap h\u1ecd c\u1ea3m th\u1ea5y quan tr\u1ecdng &#8211; v\u00ec tr\u00ean th\u1ef1c t\u1ebf, m\u1ecdi ng\u01b0\u1eddi \u0110\u1ec0U quan tr\u1ecdng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u1eafc nh\u00e2n t\u00e2m &#8211; Dale Carnegie (How to Win Friends and Influence People) Cu\u1ed1n s\u00e1ch kinh \u0111i\u1ec3n v\u1ec1 k\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 \u1ee9ng x\u1eed con ng\u01b0\u1eddi, xu\u1ea5t b\u1ea3n n\u0103m 1936 nh\u01b0ng v\u1eabn \u00e1p d\u1ee5ng \u0111\u01b0\u1ee3c \u0111\u1ebfn ng\u00e0y nay. PH\u1ea6N 1: C\u00c1C K\u1ef8 THU\u1eacT C\u01a1 B\u1ea2N TRONG \u1ee8NG X\u1eec V\u1edaI NG\u01af\u1edcI KH\u00c1C Nguy\u00ean t\u1eafc 1:&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1657,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1656","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/growhome.vn\/index.php?rest_route=\/wp\/v2\/posts\/1656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/growhome.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/growhome.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/growhome.vn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/growhome.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1656"}],"version-history":[{"count":3,"href":"https:\/\/growhome.vn\/index.php?rest_route=\/wp\/v2\/posts\/1656\/revisions"}],"predecessor-version":[{"id":1660,"href":"https:\/\/growhome.vn\/index.php?rest_route=\/wp\/v2\/posts\/1656\/revisions\/1660"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/growhome.vn\/index.php?rest_route=\/wp\/v2\/media\/1657"}],"wp:attachment":[{"href":"https:\/\/growhome.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1656"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/growhome.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1656"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/growhome.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}