{"id":1693,"date":"2026-01-05T01:27:28","date_gmt":"2026-01-05T01:27:28","guid":{"rendered":"https:\/\/growhome.vn\/?p=1693"},"modified":"2026-01-05T01:27:28","modified_gmt":"2026-01-05T01:27:28","slug":"tri-tue-xuc-cam-daniel-goleman-emotional-intelligence","status":"publish","type":"post","link":"https:\/\/growhome.vn\/?p=1693","title":{"rendered":"Tr\u00ed tu\u1ec7 x\u00fac c\u1ea3m &#8211; Daniel Goleman (Emotional Intelligence)"},"content":{"rendered":"<div class=\"fcbkbttn_buttons_block\" id=\"fcbkbttn_left\"><div class=\"fcbkbttn_button\">\n\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/\" target=\"_blank\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/growhome.vn\/wp-content\/plugins\/facebook-button-plugin\/images\/standard-facebook-ico.png\" alt=\"Fb-Button\" \/>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div><div class=\"fcbkbttn_like \"><fb:like href=\"https:\/\/growhome.vn\/?p=1693\" action=\"like\" colorscheme=\"light\" layout=\"standard\"  width=\"225px\" size=\"small\"><\/fb:like><\/div><\/div>\n<p>Cu\u1ed1n s\u00e1ch mang t\u00ednh c\u00e1ch m\u1ea1ng xu\u1ea5t b\u1ea3n n\u0103m 1995, thay \u0111\u1ed5i ho\u00e0n to\u00e0n quan ni\u1ec7m v\u1ec1 th\u00f4ng minh v\u00e0 th\u00e0nh c\u00f4ng. Goleman ch\u1ee9ng minh EQ (Emotional Quotient) quan tr\u1ecdng h\u01a1n IQ trong vi\u1ec7c quy\u1ebft \u0111\u1ecbnh th\u00e0nh c\u00f4ng cu\u1ed9c s\u1ed1ng.<\/p>\n\n\n\n<p>Contents<\/p>\n\n\n\n<p><a href=\"#_Toc218493908\"><strong>PH\u1ea6N I: B\u1ed8 N\u00c3O C\u1ea2M X\u00daC<\/strong>.. 1<\/a><\/p>\n\n\n\n<p><a href=\"#_Toc218493909\"><strong>Ch\u01b0\u01a1ng 1: C\u1ea3m x\u00fac c\u00f3 t\u00e1c d\u1ee5ng g\u00ec?<\/strong>. 1<\/a><\/p>\n\n\n\n<p><a href=\"#_Toc218493910\"><strong>Ch\u01b0\u01a1ng 2: Gi\u1ea3i ph\u1eabu c\u01a1n b\u00f9ng n\u1ed5 c\u1ea3m x\u00fac<\/strong>. 3<\/a><\/p>\n\n\n\n<p><a href=\"#_Toc218493911\"><strong>Ch\u01b0\u01a1ng 3: Khi th\u00f4ng minh tr\u1edf n\u00ean ngu d\u1ed1t<\/strong>. 5<\/a><\/p>\n\n\n\n<p><a href=\"#_Toc218493912\"><strong>PH\u1ea6N II: B\u1ea2N CH\u1ea4T C\u1ee6A TR\u00cd TU\u1ec6 X\u00daC C\u1ea2M<\/strong>&#8230; 6<\/a><\/p>\n\n\n\n<p><a href=\"#_Toc218493913\"><strong>Ch\u01b0\u01a1ng 4: Bi\u1ebft ch\u00ednh m\u00ecnh<\/strong>. 6<\/a><\/p>\n\n\n\n<p><a href=\"#_Toc218493914\"><strong>Ch\u01b0\u01a1ng 5: L\u00e0m ch\u1ee7 c\u1ea3m x\u00fac<\/strong>. 9<\/a><\/p>\n\n\n\n<p><a href=\"#_Toc218493915\"><strong>Ch\u01b0\u01a1ng 6: T\u1ef1 t\u1ea1o \u0111\u1ed9ng l\u1ef1c<\/strong>. 12<\/a><\/p>\n\n\n\n<p><a href=\"#_Toc218493916\"><strong>PH\u1ea6N III: TR\u00cd TU\u1ec6 X\u00daC C\u1ea2M \u00c1P D\u1ee4NG<\/strong>.. 15<\/a><\/p>\n\n\n\n<p><a href=\"#_Toc218493917\"><strong>Ch\u01b0\u01a1ng 7: \u0110\u1ed3ng c\u1ea3m &#8211; G\u1ed1c r\u1ec5 c\u1ee7a t\u00ecnh y\u00eau th\u01b0\u01a1ng<\/strong>. 15<\/a><\/p>\n\n\n\n<p><a href=\"#_Toc218493918\"><strong>Ch\u01b0\u01a1ng 8: K\u1ef9 n\u0103ng x\u00e3 h\u1ed9i &#8211; Qu\u1ea3n l\u00fd c\u1ea3m x\u00fac trong m\u1ed1i quan h\u1ec7<\/strong>. 18<\/a><\/p>\n\n\n\n<p><a href=\"#_Toc218493919\"><strong>Ch\u01b0\u01a1ng 9: EQ trong h\u00f4n nh\u00e2n v\u00e0 gia \u0111\u00ecnh<\/strong>. 21<\/a><\/p>\n\n\n\n<p><a href=\"#_Toc218493920\"><strong>Ch\u01b0\u01a1ng 10: EQ trong c\u00f4ng vi\u1ec7c<\/strong>. 24<\/a><\/p>\n\n\n\n<p><a href=\"#_Toc218493921\"><strong>K\u1ebeT LU\u1eacN V\u00c0 T\u1ed4NG H\u1ee2P<\/strong>.. 28<\/a><\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><a id=\"_Toc218493908\"><strong>PH\u1ea6N I: B\u1ed8 N\u00c3O C\u1ea2M X\u00daC<\/strong><\/a><strong><\/strong><\/h1>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc218493909\"><strong>Ch\u01b0\u01a1ng 1: C\u1ea3m x\u00fac c\u00f3 t\u00e1c d\u1ee5ng g\u00ec?<\/strong><\/a><strong><\/strong><\/h2>\n\n\n\n<p><strong>C\u00e2u chuy\u1ec7n m\u1edf \u0111\u1ea7u &#8211; Matilda Crabtree<\/strong>:<\/p>\n\n\n\n<p>M\u1ed9t c\u00f4 b\u00e9 5 tu\u1ed5i \u1edf California \u0111i h\u1ecdc ng\u00e0y \u0111\u1ea7u ti\u00ean. B\u1ed1 \u0111\u01b0a con \u0111\u1ebfn tr\u01b0\u1eddng, nh\u01b0ng con kh\u00f4ng mu\u1ed1n \u1edf l\u1ea1i, kh\u00f3c l\u00f3c. Ng\u01b0\u1eddi b\u1ed1, kh\u00f4ng ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c c\u1ea3m x\u00fac, b\u1eafn ch\u1ebft c\u00f4 gi\u00e1o, b\u1eafn v\u00e0o ph\u00f2ng h\u1ecdc, r\u1ed3i t\u1ef1 s\u00e1t. T\u1ea5t c\u1ea3 v\u00ec kh\u00f4ng ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c m\u1ed9t c\u01a1n gi\u1eadn.<\/p>\n\n\n\n<p><strong>B\u00e0i h\u1ecdc<\/strong>: C\u1ea3m x\u00fac c\u00f3 th\u1ec3 c\u1ee9u s\u1ed1ng ho\u1eb7c h\u1ee7y ho\u1ea1i cu\u1ed9c \u0111\u1eddi ch\u00fang ta.<\/p>\n\n\n\n<p><strong>Vai tr\u00f2 ti\u1ebfn h\u00f3a c\u1ee7a c\u1ea3m x\u00fac<\/strong>:<\/p>\n\n\n\n<p>Goleman gi\u1ea3i th\u00edch c\u1ea3m x\u00fac ph\u00e1t tri\u1ec3n qua h\u00e0ng tri\u1ec7u n\u0103m ti\u1ebfn h\u00f3a \u0111\u1ec3 gi\u00fap t\u1ed5 ti\u00ean ch\u00fang ta sinh t\u1ed3n:<\/p>\n\n\n\n<p><strong>S\u1ee3 h\u00e3i<\/strong>: Gi\u00fap tho\u00e1t kh\u1ecfi nguy hi\u1ec3m<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u00e1u \u0111\u1ed5 v\u1ec1 ch\u00e2n \u0111\u1ec3 ch\u1ea1y nhanh h\u01a1n<\/li>\n\n\n\n<li>M\u1eb7t t\u00e1i xanh (m\u00e1u r\u00fat kh\u1ecfi da \u0111\u1ec3 gi\u1ea3m ch\u1ea3y m\u00e1u n\u1ebfu b\u1ecb th\u01b0\u01a1ng)<\/li>\n\n\n\n<li>C\u01a1 th\u1ec3 \u0111\u00f3ng b\u0103ng m\u1ed9t gi\u00e2y \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 n\u00ean ch\u1ea1y hay chi\u1ebfn \u0111\u1ea5u<\/li>\n<\/ul>\n\n\n\n<p><strong>Gi\u1eadn d\u1eef<\/strong>: Chu\u1ea9n b\u1ecb chi\u1ebfn \u0111\u1ea5u<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u00e1u \u0111\u1ed5 v\u1ec1 tay \u0111\u1ec3 \u0111\u1ea5m m\u1ea1nh h\u01a1n<\/li>\n\n\n\n<li>Nh\u1ecbp tim t\u0103ng, adrenaline ti\u1ebft ra<\/li>\n\n\n\n<li>N\u0103ng l\u01b0\u1ee3ng b\u00f9ng ph\u00e1t \u0111\u1ec3 t\u1ea5n c\u00f4ng m\u1ed1i \u0111e d\u1ecda<\/li>\n<\/ul>\n\n\n\n<p><strong>H\u1ea1nh ph\u00fac<\/strong>: T\u0103ng n\u0103ng l\u01b0\u1ee3ng v\u00e0 s\u00e1ng t\u1ea1o<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u1ee8c ch\u1ebf c\u1ea3m x\u00fac ti\u00eau c\u1ef1c<\/li>\n\n\n\n<li>T\u0103ng n\u0103ng l\u01b0\u1ee3ng c\u00f3 s\u1eb5n<\/li>\n\n\n\n<li>T\u1ea1o tr\u1ea1ng th\u00e1i ngh\u1ec9 ng\u01a1i sau c\u0103ng th\u1eb3ng<\/li>\n<\/ul>\n\n\n\n<p><strong>T\u00ecnh y\u00eau, c\u1ea3m x\u00fac d\u1ecbu d\u00e0ng<\/strong>: T\u1ea1o li\u00ean k\u1ebft x\u00e3 h\u1ed9i<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gi\u1ea3m c\u0103ng th\u1eb3ng, t\u1ea1o tr\u1ea1ng th\u00e1i b\u00ecnh y\u00ean<\/li>\n\n\n\n<li>H\u1ed7 tr\u1ee3 ch\u0103m s\u00f3c con c\u00e1i, duy tr\u00ec gia \u0111\u00ecnh<\/li>\n\n\n\n<li>X\u00e2y d\u1ef1ng m\u1ea1ng l\u01b0\u1edbi h\u1ed7 tr\u1ee3 x\u00e3 h\u1ed9i<\/li>\n<\/ul>\n\n\n\n<p><strong>Ng\u1ea1c nhi\u00ean<\/strong>: M\u1edf r\u1ed9ng nh\u1eadn th\u1ee9c<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00e2ng l\u00f4ng m\u00e0y \u0111\u1ec3 m\u1edf r\u1ed9ng t\u1ea7m nh\u00ecn<\/li>\n\n\n\n<li>Thu th\u1eadp th\u00f4ng tin v\u1ec1 \u0111i\u1ec1u b\u1ea5t ng\u1edd<\/li>\n\n\n\n<li>\u0110\u00e1nh gi\u00e1 t\u00ecnh hu\u1ed1ng m\u1edbi<\/li>\n<\/ul>\n\n\n\n<p><strong>Gh\u00ea t\u1edfm<\/strong>: Tr\u00e1nh \u0111\u1ed9c h\u1ea1i<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nh\u0103n m\u1eb7t, nh\u1eafm m\u0169i<\/li>\n\n\n\n<li>B\u1ea3o v\u1ec7 kh\u1ecfi th\u1ee9c \u0103n \u0111\u1ed9c, m\u00f9i nguy hi\u1ec3m<\/li>\n\n\n\n<li>M\u1edf r\u1ed9ng ra gh\u00ea t\u1edfm \u0111\u1ea1o \u0111\u1ee9c<\/li>\n<\/ul>\n\n\n\n<p><strong>Bu\u1ed3n b\u00e3<\/strong>: T\u00edn hi\u1ec7u c\u1ea7n h\u1ed7 tr\u1ee3<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gi\u1ea3m n\u0103ng l\u01b0\u1ee3ng \u0111\u1ec3 b\u1ea3o t\u1ed3n<\/li>\n\n\n\n<li>Thu h\u00fat s\u1ef1 \u0111\u1ed3ng c\u1ea3m t\u1eeb ng\u01b0\u1eddi kh\u00e1c<\/li>\n\n\n\n<li>Th\u1eddi gian x\u1eed l\u00fd m\u1ea5t m\u00e1t<\/li>\n<\/ul>\n\n\n\n<p><strong>V\u1ea5n \u0111\u1ec1 th\u1eddi hi\u1ec7n \u0111\u1ea1i<\/strong>: C\u1ea3m x\u00fac ti\u1ebfn h\u00f3a cho th\u1eddi nguy\u00ean th\u1ee7y kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi th\u1ebf gi\u1edbi v\u0103n minh. Gi\u1eadn d\u1eef th\u00edch h\u1ee3p khi g\u1eb7p h\u1ed5, kh\u00f4ng th\u00edch h\u1ee3p khi b\u1ecb s\u1ebfp ph\u00ea b\u00ecnh. S\u1ee3 h\u00e3i h\u1eefu \u00edch khi g\u1eb7p r\u1eafn \u0111\u1ed9c, kh\u00f4ng h\u1eefu \u00edch khi thuy\u1ebft tr\u00ecnh.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc218493910\"><strong>Ch\u01b0\u01a1ng 2: Gi\u1ea3i ph\u1eabu c\u01a1n b\u00f9ng n\u1ed5 c\u1ea3m x\u00fac<\/strong><\/a><strong><\/strong><\/h2>\n\n\n\n<p><strong>C\u1ea5u tr\u00fac n\u00e3o b\u1ed9<\/strong>:<\/p>\n\n\n\n<p><strong>1. N\u00e3o b\u00f2 s\u00e1t (Reptilian brain)<\/strong> &#8211; c\u1ed5 nh\u1ea5t:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ki\u1ec3m so\u00e1t b\u1ea3n n\u0103ng c\u01a1 b\u1ea3n: th\u1edf, tim \u0111\u1eadp, c\u00e2n b\u1eb1ng<\/li>\n\n\n\n<li>Ph\u1ea3n x\u1ea1 sinh t\u1ed3n<\/li>\n<\/ul>\n\n\n\n<p><strong>2. H\u1ec7 vi\u1ec1n (Limbic system)<\/strong> &#8211; n\u00e3o c\u1ea3m x\u00fac:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ph\u00e1t tri\u1ec3n khi \u0111\u1ed9ng v\u1eadt c\u00f3 v\u00fa xu\u1ea5t hi\u1ec7n<\/li>\n\n\n\n<li>Trung t\u00e2m c\u1ea3m x\u00fac v\u00e0 tr\u00ed nh\u1edb<\/li>\n\n\n\n<li><strong>H\u1ea1ch h\u1ea1nh nh\u00e2n (Amygdala)<\/strong>: Trung t\u00e2m c\u1ea3m x\u00fac<\/li>\n\n\n\n<li><strong>H\u1ed3i h\u1ea3i m\u00e3 (Hippocampus)<\/strong>: Tr\u00ed nh\u1edb<\/li>\n<\/ul>\n\n\n\n<p><strong>3. V\u1ecf n\u00e3o (Neocortex)<\/strong> &#8211; n\u00e3o l\u00fd tr\u00ed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u1edbi nh\u1ea5t trong ti\u1ebfn h\u00f3a<\/li>\n\n\n\n<li>T\u01b0 duy, l\u1eadp k\u1ebf ho\u1ea1ch, ng\u00f4n ng\u1eef<\/li>\n\n\n\n<li>Ki\u1ec3m so\u00e1t xung \u0111\u1ed9ng<\/li>\n<\/ul>\n\n\n\n<p><strong>Vai tr\u00f2 c\u1ee7a Amygdala<\/strong>:<\/p>\n\n\n\n<p>Amygdala l\u00e0 &#8220;n\u00fat b\u00e1o \u0111\u1ed9ng&#8221; c\u1ee7a n\u00e3o. N\u00f3 qu\u00e9t m\u1ecdi t\u00edn hi\u1ec7u \u0111\u1ebfn t\u00ecm ki\u1ebfm m\u1ed1i \u0111e d\u1ecda.<\/p>\n\n\n\n<p><strong>Th\u00ed nghi\u1ec7m Joseph LeDoux<\/strong>: Nh\u00e0 th\u1ea7n kinh h\u1ecdc ph\u00e1t hi\u1ec7n t\u00edn hi\u1ec7u t\u1eeb m\u1eaft, tai \u0111i theo <strong>hai con \u0111\u01b0\u1eddng<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Con \u0111\u01b0\u1eddng cao t\u1ed1c<\/strong>: Tr\u1ef1c ti\u1ebfp \u0111\u1ebfn Amygdala (12 milliseconds)<\/li>\n\n\n\n<li><strong>Con \u0111\u01b0\u1eddng th\u00f4ng th\u01b0\u1eddng<\/strong>: Qua v\u1ecf n\u00e3o \u0111\u1ec3 ph\u00e2n t\u00edch, sau \u0111\u00f3 \u0111\u1ebfn Amygdala (24 milliseconds)<\/li>\n<\/ul>\n\n\n\n<p><strong>\u00dd ngh\u0129a<\/strong>: Amygdala ph\u1ea3n \u1ee9ng TR\u01af\u1edaC KHI n\u00e3o l\u00fd tr\u00ed k\u1ecbp ph\u00e2n t\u00edch t\u00ecnh hu\u1ed1ng!<\/p>\n\n\n\n<p><strong>C\u00e2u chuy\u1ec7n &#8220;c\u01b0\u1edbp th\u1ea7n kinh&#8221; (Amygdala hijack)<\/strong>:<\/p>\n\n\n\n<p>Goleman t\u1ea1o thu\u1eadt ng\u1eef &#8220;amygdala hijack&#8221; &#8211; khi Amygdala chi\u1ebfm quy\u1ec1n ki\u1ec3m so\u00e1t, v\u01b0\u1ee3t qua n\u00e3o l\u00fd tr\u00ed.<\/p>\n\n\n\n<p><strong>V\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh<\/strong>: M\u1ed9t ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng l\u00e1i xe tr\u00ean cao t\u1ed1c. M\u1ed9t xe kh\u00e1c c\u1eaft ngang nguy hi\u1ec3m. Trong m\u1ed9t gi\u00e2y, anh ta \u0111u\u1ed5i theo, ch\u1eb7n \u0111\u1ea7u, xu\u1ed1ng xe \u0111\u1ecbnh \u0111\u00e1nh nhau. Sau 10 ph\u00fat, anh ta b\u00ecnh t\u0129nh l\u1ea1i, t\u1ef1 h\u1ecfi &#8220;M\u00ecnh v\u1eeba l\u00e0m g\u00ec v\u1eady? M\u00ecnh c\u00f3 th\u1ec3 b\u1ecb th\u01b0\u01a1ng, b\u1ecb b\u1eaft. T\u1ea1i sao m\u00ecnh ph\u1ea3n \u1ee9ng th\u1ebf?&#8221;<\/p>\n\n\n\n<p><strong>Gi\u1ea3i th\u00edch<\/strong>: H\u00e0nh \u0111\u1ed9ng c\u1eaft ngang \u2192 Amygdala nh\u1eadn l\u00e0 m\u1ed1i \u0111e d\u1ecda \u2192 K\u00edch ho\u1ea1t ph\u1ea3n \u1ee9ng gi\u1eadn d\u1eef \u2192 H\u00e0nh \u0111\u1ed9ng tr\u01b0\u1edbc khi n\u00e3o l\u00fd tr\u00ed k\u1ecbp can thi\u1ec7p.<\/p>\n\n\n\n<p><strong>\u0110\u1eb7c \u0111i\u1ec3m c\u1ee7a c\u01b0\u1edbp th\u1ea7n kinh<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>M\u1ea1nh m\u1ebd<\/strong>: C\u1ea3m x\u00fac \u00e1p \u0111\u1ea3o<\/li>\n\n\n\n<li><strong>\u0110\u1ed9t ng\u1ed9t<\/strong>: Kh\u00f4ng c\u1ea3nh b\u00e1o tr\u01b0\u1edbc<\/li>\n\n\n\n<li><strong>Sau \u0111\u00f3 h\u1ed1i h\u1eadn<\/strong>: &#8220;T\u00f4i kh\u00f4ng ph\u1ea3i m\u00ecnh&#8221; &#8211; \u0111\u00fang, l\u00fac \u0111\u00f3 n\u00e3o l\u00fd tr\u00ed kh\u00f4ng ki\u1ec3m so\u00e1t<\/li>\n<\/ul>\n\n\n\n<p><strong>V\u00ed d\u1ee5 bi k\u1ecbch<\/strong>:<\/p>\n\n\n\n<p><strong>Tr\u01b0\u1eddng h\u1ee3p Gary v\u00e0 Mary Jane Chauncey<\/strong>: C\u1eb7p v\u1ee3 ch\u1ed3ng tranh c\u00e3i gay g\u1eaft. Trong c\u01a1n gi\u1eadn, ch\u1ed3ng \u0111\u1ea9y v\u1ee3. V\u1ee3 ng\u00e3 \u0111\u1eadp \u0111\u1ea7u, ch\u1ebft. Ng\u01b0\u1eddi ch\u1ed3ng ho\u00e0n to\u00e0n s\u1ee5p \u0111\u1ed5 &#8211; \u00f4ng y\u00eau v\u1ee3, kh\u00f4ng h\u1ec1 c\u00f3 \u00fd gi\u1ebft. Nh\u01b0ng trong 2 gi\u00e2y Amygdala ki\u1ec3m so\u00e1t, cu\u1ed9c \u0111\u1eddi c\u1ea3 hai b\u1ecb h\u1ee7y ho\u1ea1i.<\/p>\n\n\n\n<p><strong>T\u1ea1i sao ti\u1ebfn h\u00f3a kh\u00f4ng lo\u1ea1i b\u1ecf c\u01a1 ch\u1ebf n\u00e0y?<\/strong><\/p>\n\n\n\n<p>Trong t\u1ef1 nhi\u00ean, ph\u1ea3n \u1ee9ng nhanh c\u1ee9u m\u1ea1ng. Nh\u00ecn th\u1ea5y h\u00ecnh d\u00e1ng gi\u1ed1ng r\u1eafn trong b\u00f3ng t\u1ed1i \u2192 nh\u1ea3y ra ngay \u2192 sau \u0111\u00f3 m\u1edbi nh\u1eadn ra ch\u1ec9 l\u00e0 c\u00e0nh c\u00e2y.<\/p>\n\n\n\n<p><strong>T\u1ed1t h\u01a1n l\u00e0 ph\u1ea3n \u1ee9ng th\u1eeba 100 l\u1ea7n, h\u01a1n l\u00e0 ch\u1eadm 1 l\u1ea7n v\u00e0 ch\u1ebft.<\/strong><\/p>\n\n\n\n<p>V\u1ea5n \u0111\u1ec1: Trong x\u00e3 h\u1ed9i hi\u1ec7n \u0111\u1ea1i, &#8220;m\u1ed1i \u0111e d\u1ecda&#8221; th\u01b0\u1eddng l\u00e0 email kh\u00f3 ch\u1ecbu, kh\u00f4ng ph\u1ea3i h\u1ed5. Nh\u01b0ng n\u00e3o v\u1eabn ph\u1ea3n \u1ee9ng nh\u01b0 \u0111\u1ed1i m\u1eb7t h\u1ed5.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc218493911\"><strong>Ch\u01b0\u01a1ng 3: Khi th\u00f4ng minh tr\u1edf n\u00ean ngu d\u1ed1t<\/strong><\/a><strong><\/strong><\/h2>\n\n\n\n<p><strong>Ngh\u1ecbch l\u00fd IQ cao<\/strong>:<\/p>\n\n\n\n<p>Goleman k\u1ec3 nhi\u1ec1u c\u00e2u chuy\u1ec7n v\u1ec1 ng\u01b0\u1eddi IQ c\u1ef1c cao nh\u01b0ng cu\u1ed9c \u0111\u1eddi th\u1ea5t b\u1ea1i:<\/p>\n\n\n\n<p><strong>Tr\u01b0\u1eddng h\u1ee3p Jason H.<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IQ 160 (thi\u00ean t\u00e0i)<\/li>\n\n\n\n<li>H\u1ecdc Harvard, \u0111i\u1ec3m g\u1ea7n ho\u00e0n h\u1ea3o<\/li>\n\n\n\n<li>Nh\u01b0ng kh\u00f4ng gi\u1eef \u0111\u01b0\u1ee3c vi\u1ec7c n\u00e0o<\/li>\n\n\n\n<li>T\u1ea1i sao? Kh\u00f4ng l\u00e0m vi\u1ec7c nh\u00f3m \u0111\u01b0\u1ee3c, b\u1ed1c \u0111\u1ed3ng, kh\u00f4ng ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac<\/li>\n\n\n\n<li>C\u00e3i nhau v\u1edbi \u0111\u1ed3ng nghi\u1ec7p v\u00ec &#8220;h\u1ecd kh\u00f4ng th\u00f4ng minh b\u1eb1ng t\u00f4i&#8221;<\/li>\n\n\n\n<li>Cu\u1ed1i c\u00f9ng th\u1ea5t nghi\u1ec7p, tr\u1ea7m c\u1ea3m<\/li>\n<\/ul>\n\n\n\n<p><strong>So s\u00e1nh v\u1edbi Richard<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IQ 110 (trung b\u00ecnh kh\u00e1)<\/li>\n\n\n\n<li>Nh\u01b0ng bi\u1ebft l\u1eafng nghe, \u0111\u1ed3ng c\u1ea3m, ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac<\/li>\n\n\n\n<li>Tr\u1edf th\u00e0nh CEO th\u00e0nh c\u00f4ng<\/li>\n<\/ul>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u d\u00e0i h\u1ea1n<\/strong>:<\/p>\n\n\n\n<p><strong>Terman Study (1921-1991)<\/strong>: Lewis Terman theo d\u00f5i 1,500 tr\u1ebb em IQ cao (&gt;140) su\u1ed1t \u0111\u1eddi h\u1ecd.<\/p>\n\n\n\n<p><strong>K\u1ebft qu\u1ea3 b\u1ea5t ng\u1edd<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IQ cao KH\u00d4NG d\u1ef1 \u0111o\u00e1n th\u00e0nh c\u00f4ng trong s\u1ef1 nghi\u1ec7p<\/li>\n\n\n\n<li>IQ cao KH\u00d4NG d\u1ef1 \u0111o\u00e1n h\u1ea1nh ph\u00fac, h\u00f4n nh\u00e2n b\u1ec1n v\u1eefng<\/li>\n\n\n\n<li>Y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh: Kh\u1ea3 n\u0103ng ki\u00ean tr\u00ec, ki\u1ec3m so\u00e1t xung \u0111\u1ed9ng, \u0111\u1ed9ng l\u1ef1c, \u0111\u1ed3ng c\u1ea3m<\/li>\n<\/ul>\n\n\n\n<p><strong>Nh\u00f3m C (IQ cao nh\u1ea5t trong nghi\u00ean c\u1ee9u)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u1ed9t s\u1ed1 th\u00e0nh c\u00f4ng<\/li>\n\n\n\n<li>Nh\u01b0ng nhi\u1ec1u ng\u01b0\u1eddi cu\u1ed9c \u0111\u1eddi t\u1ea7m th\u01b0\u1eddng<\/li>\n\n\n\n<li>M\u1ed9t s\u1ed1 nghi\u1ec7n r\u01b0\u1ee3u, ly h\u00f4n nhi\u1ec1u l\u1ea7n, th\u1ea5t nghi\u1ec7p<\/li>\n<\/ul>\n\n\n\n<p><strong>Nh\u00f3m A (IQ cao nh\u01b0ng kh\u00f4ng cao nh\u1ea5t)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Thu nh\u1eadp trung b\u00ecnh cao h\u01a1n nh\u00f3m C<\/li>\n\n\n\n<li>H\u1ea1nh ph\u00fac h\u01a1n, h\u00f4n nh\u00e2n b\u1ec1n v\u1eefng h\u01a1n<\/li>\n\n\n\n<li>\u0110i\u1ec3m chung: EQ cao &#8211; bi\u1ebft l\u00e0m vi\u1ec7c v\u1edbi ng\u01b0\u1eddi kh\u00e1c, ki\u00ean tr\u00ec, l\u1ea1c quan<\/li>\n<\/ul>\n\n\n\n<p><strong>B\u00e0i h\u1ecdc<\/strong>: IQ gi\u00fap b\u1ea1n v\u00e0o \u0111\u01b0\u1ee3c tr\u01b0\u1eddng t\u1ed1t. Nh\u01b0ng EQ quy\u1ebft \u0111\u1ecbnh b\u1ea1n \u0111i \u0111\u01b0\u1ee3c bao xa trong cu\u1ed9c \u0111\u1eddi.<\/p>\n\n\n\n<p><strong>\u0110\u1ecbnh ngh\u0129a th\u00e0nh c\u00f4ng th\u1eadt<\/strong>:<\/p>\n\n\n\n<p>Goleman \u0111\u1ecbnh ngh\u0129a l\u1ea1i th\u00e0nh c\u00f4ng:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kh\u00f4ng ph\u1ea3i ch\u1ec9 ti\u1ec1n b\u1ea1c, \u0111\u1ecba v\u1ecb<\/li>\n\n\n\n<li>M\u00e0 l\u00e0: H\u1ea1nh ph\u00fac, m\u1ed1i quan h\u1ec7 t\u1ed1t, s\u1ee9c kh\u1ecfe tinh th\u1ea7n, \u0111\u00f3ng g\u00f3p c\u00f3 \u00fd ngh\u0129a<\/li>\n<\/ul>\n\n\n\n<p>Ng\u01b0\u1eddi IQ cao nh\u01b0ng EQ th\u1ea5p c\u00f3 th\u1ec3 ki\u1ebfm \u0111\u01b0\u1ee3c ti\u1ec1n nh\u01b0ng kh\u00f4ng h\u1ea1nh ph\u00fac, kh\u00f4ng c\u00f3 b\u1ea1n b\u00e8 th\u1eadt, h\u00f4n nh\u00e2n tan v\u1ee1.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><a id=\"_Toc218493912\"><strong>PH\u1ea6N II: B\u1ea2N CH\u1ea4T C\u1ee6A TR\u00cd TU\u1ec6 X\u00daC C\u1ea2M<\/strong><\/a><strong><\/strong><\/h1>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc218493913\"><strong>Ch\u01b0\u01a1ng 4: Bi\u1ebft ch\u00ednh m\u00ecnh<\/strong><\/a><strong><\/strong><\/h2>\n\n\n\n<p><strong>T\u1ef1 nh\u1eadn th\u1ee9c (Self-awareness)<\/strong> &#8211; N\u1ec1n t\u1ea3ng c\u1ee7a EQ:<\/p>\n\n\n\n<p>Kh\u1ea3 n\u0103ng nh\u1eadn ra c\u1ea3m x\u00fac c\u1ee7a m\u00ecnh khi n\u00f3 x\u1ea3y ra, hi\u1ec3u t\u1ea1i sao n\u00f3 x\u1ea3y ra.<\/p>\n\n\n\n<p><strong>Ba m\u1ee9c \u0111\u1ed9 t\u1ef1 nh\u1eadn th\u1ee9c<\/strong>:<\/p>\n\n\n\n<p><strong>1. Ng\u01b0\u1eddi b\u1ecb cu\u1ed1n theo c\u1ea3m x\u00fac<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kh\u00f4ng nh\u1eadn ra m\u00ecnh \u0111ang c\u1ea3m th\u1ea5y g\u00ec<\/li>\n\n\n\n<li>B\u1ecb c\u1ea3m x\u00fac \u0111i\u1ec1u khi\u1ec3n ho\u00e0n to\u00e0n<\/li>\n\n\n\n<li>Sau \u0111\u00f3 kh\u00f4ng hi\u1ec3u t\u1ea1i sao m\u00ecnh h\u00e0nh \u0111\u1ed9ng v\u1eady<\/li>\n<\/ul>\n\n\n\n<p><strong>V\u00ed d\u1ee5<\/strong>: Ng\u01b0\u1eddi c\u00f3 c\u01a1n gi\u1eadn b\u00f9ng ph\u00e1t, \u0111\u1eadp ph\u00e1 \u0111\u1ed3 \u0111\u1ea1c, ch\u1eedi m\u1eafng. Sau \u0111\u00f3 n\u00f3i &#8220;T\u00f4i kh\u00f4ng bi\u1ebft t\u1ea1i sao t\u00f4i l\u00e0m v\u1eady. T\u00f4i kh\u00f4ng ph\u1ea3i m\u00ecnh.&#8221;<\/p>\n\n\n\n<p><strong>2. Ng\u01b0\u1eddi nh\u1eadn ra nh\u01b0ng ch\u1ea5p nh\u1eadn<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bi\u1ebft m\u00ecnh \u0111ang t\u1ee9c gi\u1eadn, bu\u1ed3n, lo l\u1eafng<\/li>\n\n\n\n<li>Nh\u01b0ng coi \u0111\u00f3 l\u00e0 &#8220;b\u1ea3n ch\u1ea5t t\u00f4i&#8221;<\/li>\n\n\n\n<li>Kh\u00f4ng c\u1ed1 thay \u0111\u1ed5i<\/li>\n<\/ul>\n\n\n\n<p><strong>V\u00ed d\u1ee5<\/strong>: &#8220;T\u00f4i l\u00e0 ng\u01b0\u1eddi n\u00f3ng t\u00ednh. \u0110\u00f3 l\u00e0 t\u00f4i. Ch\u1ea5p nh\u1eadn t\u00f4i nh\u01b0 t\u00f4i l\u00e0.&#8221;<\/p>\n\n\n\n<p><strong>3. Ng\u01b0\u1eddi t\u1ef1 nh\u1eadn th\u1ee9c<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nh\u1eadn ra c\u1ea3m x\u00fac ngay khi n\u00f3 b\u1eaft \u0111\u1ea7u<\/li>\n\n\n\n<li>Hi\u1ec3u ngu\u1ed3n g\u1ed1c<\/li>\n\n\n\n<li>C\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh<\/li>\n<\/ul>\n\n\n\n<p><strong>V\u00ed d\u1ee5<\/strong>: &#8220;T\u00f4i c\u1ea3m th\u1ea5y t\u1ee9c gi\u1eadn \u0111ang d\u00e2ng l\u00ean. Ah, v\u00ec s\u1ebfp v\u1eeba ch\u1ec9 tr\u00edch t\u00f4i tr\u01b0\u1edbc m\u1eb7t \u0111\u1ed3ng nghi\u1ec7p. C\u00e1i t\u00f4i c\u1ee7a t\u00f4i b\u1ecb t\u1ed5n th\u01b0\u01a1ng. OK, \u0111\u1ec3 t\u00f4i h\u00edt th\u1edf s\u00e2u, \u0111i u\u1ed1ng n\u01b0\u1edbc, x\u1eed l\u00fd c\u1ea3m x\u00fac n\u00e0y tr\u01b0\u1edbc khi ph\u1ea3n \u1ee9ng.&#8221;<\/p>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u John Mayer<\/strong>:<\/p>\n\n\n\n<p>T\u00e2m l\u00fd h\u1ecdc gia John Mayer (ng\u01b0\u1eddi c\u00f9ng Peter Salovey \u0111\u1eb7t ra thu\u1eadt ng\u1eef &#8220;Emotional Intelligence&#8221;) ph\u00e2n lo\u1ea1i m\u1ecdi ng\u01b0\u1eddi th\u00e0nh c\u00e1c ki\u1ec3u:<\/p>\n\n\n\n<p><strong>Ki\u1ec3u t\u1ef1 nh\u1eadn th\u1ee9c<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>R\u00f5 r\u00e0ng v\u1ec1 c\u1ea3m x\u00fac<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd c\u1ea3m x\u00fac t\u1ed1t<\/li>\n\n\n\n<li>L\u1ea1c quan nh\u01b0ng th\u1ef1c t\u1ebf<\/li>\n\n\n\n<li>Khi t\u00e2m tr\u1ea1ng x\u1ea5u, kh\u00f4ng b\u1ecb sa l\u1ea7y &#8211; h\u1ecd l\u00e0m g\u00ec \u0111\u00f3 \u0111\u1ec3 c\u1ea3i thi\u1ec7n<\/li>\n<\/ul>\n\n\n\n<p><strong>Ki\u1ec3u b\u1ecb cu\u1ed1n theo<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>C\u1ea3m x\u00fac tr\u00e0n ng\u1eadp h\u1ecd<\/li>\n\n\n\n<li>Th\u01b0\u1eddng c\u1ea3m th\u1ea5y m\u1ea5t ki\u1ec3m so\u00e1t<\/li>\n\n\n\n<li>Thay \u0111\u1ed5i t\u00e2m tr\u1ea1ng th\u1ea5t th\u01b0\u1eddng<\/li>\n\n\n\n<li>Kh\u00f4ng hi\u1ec3u t\u1ea1i sao<\/li>\n<\/ul>\n\n\n\n<p><strong>Ki\u1ec3u ch\u1ea5p nh\u1eadn<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>R\u00f5 r\u00e0ng v\u1ec1 c\u1ea3m x\u00fac<\/li>\n\n\n\n<li>Nh\u01b0ng kh\u00f4ng l\u00e0m g\u00ec \u0111\u1ec3 thay \u0111\u1ed5i<\/li>\n\n\n\n<li>Chia l\u00e0m hai nh\u00f3m ph\u1ee5:\n<ul class=\"wp-block-list\">\n<li><strong>T\u00e2m tr\u1ea1ng t\u1ed1t<\/strong>: Vui v\u1ebb v\u00e0 kh\u00f4ng th\u1ea5y c\u1ea7n thay \u0111\u1ed5i<\/li>\n\n\n\n<li><strong>T\u00e2m tr\u1ea1ng x\u1ea5u<\/strong>: Tr\u1ea7m c\u1ea3m nh\u01b0ng ch\u1ea5p nh\u1eadn nh\u01b0 \u0111\u1ecbnh m\u1ec7nh<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>K\u1ef9 thu\u1eadt t\u0103ng t\u1ef1 nh\u1eadn th\u1ee9c<\/strong>:<\/p>\n\n\n\n<p><strong>1. Vi\u1ebft nh\u1eadt k\u00fd c\u1ea3m x\u00fac<\/strong>: Goleman khuy\u00ean vi\u1ebft m\u1ed7i ng\u00e0y:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>H\u00f4m nay t\u00f4i c\u1ea3m th\u1ea5y g\u00ec?<\/li>\n\n\n\n<li>Khi n\u00e0o c\u1ea3m x\u00fac \u0111\u00f3 xu\u1ea5t hi\u1ec7n?<\/li>\n\n\n\n<li>\u0110i\u1ec1u g\u00ec k\u00edch ho\u1ea1t n\u00f3?<\/li>\n\n\n\n<li>T\u00f4i ph\u1ea3n \u1ee9ng th\u1ebf n\u00e0o?<\/li>\n<\/ul>\n\n\n\n<p><strong>V\u00ed d\u1ee5<\/strong>: &#8220;10h s\u00e1ng, c\u1ea3m th\u1ea5y lo l\u1eafu khi \u0111\u1ecdc email t\u1eeb s\u1ebfp. Lo v\u1ec1 deadline. Ph\u1ea3n \u1ee9ng: L\u01b0\u1edbt m\u1ea1ng x\u00e3 h\u1ed9i thay v\u00ec l\u00e0m vi\u1ec7c. K\u1ebft qu\u1ea3: Lo l\u1eafng t\u0103ng l\u00ean.&#8221;<\/p>\n\n\n\n<p><strong>2. D\u1eebng l\u1ea1i v\u00e0 \u0111\u1eb7t t\u00ean<\/strong>: Trong ng\u00e0y, m\u1ed7i gi\u1edd d\u1eebng l\u1ea1i h\u1ecfi &#8220;T\u00f4i \u0111ang c\u1ea3m th\u1ea5y g\u00ec?&#8221; \u0110\u1eb7t t\u00ean ch\u00ednh x\u00e1c: kh\u00f4ng ch\u1ec9 &#8220;t\u1ec7&#8221; m\u00e0 &#8220;b\u1ef1c b\u1ed9i,&#8221; &#8220;th\u1ea5t v\u1ecdng,&#8221; &#8220;lo l\u1eafng.&#8221;<\/p>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u ch\u1ee9ng minh<\/strong>: Ch\u1ec9 vi\u1ec7c \u0111\u1eb7t t\u00ean cho c\u1ea3m x\u00fac \u0111\u00e3 gi\u1ea3m c\u01b0\u1eddng \u0111\u1ed9 c\u1ee7a n\u00f3!<\/p>\n\n\n\n<p><strong>3. Theo d\u00f5i t\u00edn hi\u1ec7u c\u01a1 th\u1ec3<\/strong>: C\u1ea3m x\u00fac bi\u1ec3u hi\u1ec7n qua c\u01a1 th\u1ec3:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gi\u1eadn: H\u00e0m c\u1ee9ng, vai c\u0103ng<\/li>\n\n\n\n<li>Lo: B\u1ee5ng th\u1eaft l\u1ea1i, h\u01a1i th\u1edf n\u00f4ng<\/li>\n\n\n\n<li>Bu\u1ed3n: Ng\u1ef1c n\u1eb7ng, m\u1ec7t m\u1ecfi<\/li>\n<\/ul>\n\n\n\n<p>H\u1ecdc nh\u1eadn ra t\u00edn hi\u1ec7u s\u1edbm gi\u00fap b\u1ea1n b\u1eaft \u0111\u1ea7u x\u1eed l\u00fd tr\u01b0\u1edbc khi c\u1ea3m x\u00fac b\u00f9ng n\u1ed5.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc218493914\"><strong>Ch\u01b0\u01a1ng 5: L\u00e0m ch\u1ee7 c\u1ea3m x\u00fac<\/strong><\/a><strong><\/strong><\/h2>\n\n\n\n<p><strong>T\u1ef1 qu\u1ea3n l\u00fd (Self-regulation)<\/strong> &#8211; Kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac:<\/p>\n\n\n\n<p>Kh\u00f4ng ph\u1ea3i l\u00e0 \u0111\u00e0n \u00e1p c\u1ea3m x\u00fac, m\u00e0 l\u00e0 \u0111i\u1ec1u ch\u1ec9nh ch\u00fang m\u1ed9t c\u00e1ch ph\u00f9 h\u1ee3p.<\/p>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u kinh \u0111i\u1ec3n &#8211; Th\u00ed nghi\u1ec7m k\u1eb9o d\u1ebbo (Marshmallow Test)<\/strong>:<\/p>\n\n\n\n<p><strong>Walter Mischel t\u1ea1i Stanford (1960s)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cho tr\u1ebb 4 tu\u1ed5i v\u00e0o ph\u00f2ng v\u1edbi 1 vi\u00ean k\u1eb9o d\u1ebbo<\/li>\n\n\n\n<li>&#8220;Em c\u00f3 th\u1ec3 \u0103n ngay. Nh\u01b0ng n\u1ebfu \u0111\u1ee3i ch\u00fa v\u1ec1 (15 ph\u00fat), em s\u1ebd c\u00f3 2 vi\u00ean.&#8221;<\/li>\n\n\n\n<li>R\u1eddi ph\u00f2ng, quan s\u00e1t qua k\u00ednh m\u1ed9t chi\u1ec1u<\/li>\n<\/ul>\n\n\n\n<p><strong>K\u1ebft qu\u1ea3 t\u1ee9c th\u00ec<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1\/3 \u0103n ngay l\u1eadp t\u1ee9c<\/li>\n\n\n\n<li>1\/3 c\u1ed1 \u0111\u1ee3i nh\u01b0ng kh\u00f4ng \u0111\u01b0\u1ee3c &#8211; \u0103n sau v\u00e0i ph\u00fat<\/li>\n\n\n\n<li>1\/3 ch\u1edd \u0111\u1ee7 15 ph\u00fat &#8211; \u0111\u01b0\u1ee3c 2 vi\u00ean<\/li>\n<\/ul>\n\n\n\n<p><strong>Theo d\u00f5i sau 14 n\u0103m &#8211; K\u1ebeT QU\u1ea2 \u0110\u00c1NG KINH NG\u1ea0C<\/strong>:<\/p>\n\n\n\n<p><strong>Nh\u00f3m ch\u1edd \u0111\u01b0\u1ee3c (t\u1ef1 ki\u1ec3m so\u00e1t t\u1ed1t)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110i\u1ec3m SAT (thi \u0111\u1ea1i h\u1ecdc) cao h\u01a1n 210 \u0111i\u1ec3m!<\/li>\n\n\n\n<li>T\u1ef1 tin h\u01a1n, ki\u00ean tr\u00ec h\u01a1n<\/li>\n\n\n\n<li>\u0110\u1ed1i ph\u00f3 v\u1edbi c\u0103ng th\u1eb3ng t\u1ed1t h\u01a1n<\/li>\n\n\n\n<li>C\u00f3 b\u1ea1n b\u00e8 nhi\u1ec1u h\u01a1n<\/li>\n<\/ul>\n\n\n\n<p><strong>Nh\u00f3m kh\u00f4ng ch\u1edd \u0111\u01b0\u1ee3c<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>D\u1ec5 b\u1ecb qu\u1ea5y r\u1ed1i, ghen tu\u00f4ng<\/li>\n\n\n\n<li>D\u1ec5 c\u00e3i v\u00e3, b\u1ed1c \u0111\u1ed3ng<\/li>\n\n\n\n<li>\u0110i\u1ec3m th\u1ea5p h\u01a1n \u0111\u00e1ng k\u1ec3<\/li>\n<\/ul>\n\n\n\n<p><strong>Theo d\u00f5i \u0111\u1ebfn 30-40 tu\u1ed5i<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nh\u00f3m t\u1ef1 ki\u1ec3m so\u00e1t t\u1ed1t: Thu nh\u1eadp cao h\u01a1n, \u00edt nghi\u1ec7n ng\u1eadp, h\u00f4n nh\u00e2n b\u1ec1n v\u1eefng, s\u1ee9c kh\u1ecfe t\u1ed1t<\/li>\n\n\n\n<li>Nh\u00f3m k\u00e9m t\u1ef1 ki\u1ec3m so\u00e1t: T\u1ec9 l\u1ec7 th\u1ea5t nghi\u1ec7p cao, nghi\u1ec7n ma t\u00fay, b\u00e9o ph\u00ec, ly h\u00f4n<\/li>\n<\/ul>\n\n\n\n<p><strong>K\u1ebft lu\u1eadn<\/strong>: Kh\u1ea3 n\u0103ng tr\u00ec ho\u00e3n s\u1ef1 th\u1ecfa m\u00e3n \u1edf tu\u1ed5i 4 d\u1ef1 \u0111o\u00e1n th\u00e0nh c\u00f4ng cu\u1ed9c \u0111\u1eddi ch\u00ednh x\u00e1c h\u01a1n IQ!<\/p>\n\n\n\n<p><strong>K\u1ef9 thu\u1eadt ki\u1ec3m so\u00e1t gi\u1eadn d\u1eef<\/strong>:<\/p>\n\n\n\n<p>Goleman ph\u00e2n t\u00edch s\u00e2u v\u1ec1 gi\u1eadn d\u1eef &#8211; c\u1ea3m x\u00fac nguy hi\u1ec3m nh\u1ea5t.<\/p>\n\n\n\n<p><strong>Chu k\u1ef3 gi\u1eadn<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>S\u1ef1 ki\u1ec7n k\u00edch ho\u1ea1t<\/li>\n\n\n\n<li>Suy ngh\u0129 v\u1ec1 n\u00f3 (&#8220;Anh ta x\u00fac ph\u1ea1m t\u00f4i!&#8221;)<\/li>\n\n\n\n<li>C\u00e0ng ngh\u0129 c\u00e0ng t\u1ee9c<\/li>\n\n\n\n<li>H\u00e0nh \u0111\u1ed9ng b\u1ed1c \u0111\u1ed3ng<\/li>\n\n\n\n<li>H\u1ed1i h\u1eadn<\/li>\n<\/ol>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u Diane Tice<\/strong>:<\/p>\n\n\n\n<p><strong>Chi\u1ebfn thu\u1eadt KH\u00d4NG hi\u1ec7u qu\u1ea3<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ph\u00e1t ti\u1ebft<\/strong> (vent): &#8220;H\u00e3y tho\u1ea3i m\u00e1i la h\u00e9t, \u0111\u1eadp ph\u00e1&#8221; \u2192 Nghi\u00ean c\u1ee9u ch\u1ee9ng minh \u0111i\u1ec1u n\u00e0y T\u0102NG gi\u1eadn ch\u1ee9 kh\u00f4ng gi\u1ea3m!<\/li>\n\n\n\n<li><strong>\u0110\u00e0n \u00e1p<\/strong>: C\u1ed1 \u00e9p c\u1ea3m x\u00fac xu\u1ed1ng \u2192 B\u00f9ng n\u1ed5 m\u1ea1nh h\u01a1n sau \u0111\u00f3<\/li>\n<\/ul>\n\n\n\n<p><strong>Chi\u1ebfn thu\u1eadt hi\u1ec7u qu\u1ea3<\/strong>:<\/p>\n\n\n\n<p><strong>1. L\u00e0m gi\u00e1n \u0111o\u1ea1n suy ngh\u0129<\/strong>: Khi b\u1ea1n t\u1ee9c gi\u1eadn, b\u1ea1n li\u00ean t\u1ee5c &#8220;ph\u00e1t l\u1ea1i&#8221; s\u1ef1 ki\u1ec7n trong \u0111\u1ea7u, m\u1ed7i l\u1ea7n &#8220;ph\u00e1t&#8221; c\u00e0ng t\u1ee9c h\u01a1n.<\/p>\n\n\n\n<p><strong>Gi\u1ea3i ph\u00e1p<\/strong>: L\u00e0m vi\u1ec7c kh\u00e1c, chuy\u1ec3n h\u01b0\u1edbng ch\u00fa \u00fd<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110i b\u1ed9 nhanh (v\u1eadn \u0111\u1ed9ng gi\u1ea3i ph\u00f3ng tension nh\u01b0ng kh\u00f4ng c\u1ee7ng c\u1ed1 gi\u1eadn)<\/li>\n\n\n\n<li>Xem phim h\u00e0i<\/li>\n\n\n\n<li>Ch\u01a1i game<\/li>\n<\/ul>\n\n\n\n<p><strong>Quan tr\u1ecdng<\/strong>: Kh\u00f4ng ngh\u0129 v\u1ec1 \u0111i\u1ec1u l\u00e0m b\u1ea1n t\u1ee9c!<\/p>\n\n\n\n<p><strong>2. \u0110\u1ecbnh khung l\u1ea1i (Reframing)<\/strong>: Thay \u0111\u1ed5i c\u00e1ch b\u1ea1n di\u1ec5n gi\u1ea3i s\u1ef1 vi\u1ec7c.<\/p>\n\n\n\n<p><strong>V\u00ed d\u1ee5<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>T\u01b0 duy l\u00e0m t\u1ee9c gi\u1eadn<\/strong>: &#8220;Th\u1eb1ng n\u00e0y c\u1eaft ngang xe t\u00f4i. N\u00f3 coi th\u01b0\u1eddng t\u00f4i. T\u00f4i ph\u1ea3i d\u1ea1y n\u00f3 b\u00e0i h\u1ecdc!&#8221;<\/li>\n\n\n\n<li><strong>Reframe<\/strong>: &#8220;C\u00f3 th\u1ec3 anh ta \u0111ang v\u1ed9i v\u00ec tr\u01b0\u1eddng h\u1ee3p kh\u1ea9n c\u1ea5p. Ho\u1eb7c anh ta kh\u00f4ng th\u1ea5y t\u00f4i. Kh\u00f4ng ph\u1ea3i v\u1ec1 t\u00f4i c\u00e1 nh\u00e2n.&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>3. H\u00edt th\u1edf s\u00e2u v\u00e0 \u0111\u1ebfm ng\u01b0\u1ee3c<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>H\u00edt v\u00e0o 4 gi\u00e2y, gi\u1eef 4 gi\u00e2y, th\u1edf ra 6 gi\u00e2y<\/li>\n\n\n\n<li>\u0110\u1ebfm ng\u01b0\u1ee3c t\u1eeb 10 (ho\u1eb7c 100 n\u1ebfu r\u1ea5t t\u1ee9c)<\/li>\n\n\n\n<li>K\u00edch ho\u1ea1t h\u1ec7 th\u1ea7n kinh ph\u00f3 giao c\u1ea3m (calming response)<\/li>\n<\/ul>\n\n\n\n<p><strong>4. Th\u1eddi gian ngu\u1ed9i<\/strong>: Khi r\u1ea5t t\u1ee9c gi\u1eadn, r\u1eddi kh\u1ecfi t\u00ecnh hu\u1ed1ng:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;T\u00f4i c\u1ea7n th\u1eddi gian suy ngh\u0129. Ch\u00fang ta n\u00f3i chuy\u1ec7n sau 1 gi\u1edd.&#8221;<\/li>\n\n\n\n<li>M\u1ea5t 20-30 ph\u00fat \u0111\u1ec3 c\u01a1 th\u1ec3 tr\u1edf v\u1ec1 b\u00ecnh th\u01b0\u1eddng sau k\u00edch \u0111\u1ed9ng m\u1ea1nh<\/li>\n<\/ul>\n\n\n\n<p><strong>\u0110\u1ed1i ph\u00f3 v\u1edbi lo l\u1eafng v\u00e0 tr\u1ea7m c\u1ea3m<\/strong>:<\/p>\n\n\n\n<p><strong>Lo l\u1eafu<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Hi\u1ec7u qu\u1ea3<\/strong>: Vi\u1ebft ra n\u1ed7i lo, \u0111\u1eb7t th\u1eddi gian c\u1ee5 th\u1ec3 \u0111\u1ec3 lo (v\u00ed d\u1ee5: 5-6pm)<\/li>\n\n\n\n<li><strong>Th\u00e1ch th\u1ee9c suy ngh\u0129<\/strong>: &#8220;\u0110i\u1ec1u t\u1ed3i t\u1ec7 nh\u1ea5t c\u00f3 th\u1ec3 x\u1ea3y ra l\u00e0 g\u00ec? T\u00f4i x\u1eed l\u00fd \u0111\u01b0\u1ee3c kh\u00f4ng?&#8221;<\/li>\n\n\n\n<li><strong>H\u00e0nh \u0111\u1ed9ng<\/strong>: Lo l\u1eafng khi\u1ebfn ta t\u00ea li\u1ec7t. L\u00e0m M\u1ed8T VI\u1ec6C nh\u1ecf h\u01b0\u1edbng t\u1edbi gi\u1ea3i ph\u00e1p<\/li>\n<\/ul>\n\n\n\n<p><strong>Tr\u1ea7m c\u1ea3m nh\u1eb9<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>V\u1eadn \u0111\u1ed9ng<\/strong>: 30 ph\u00fat \u0111i b\u1ed9 nhanh hi\u1ec7u qu\u1ea3 ngang thu\u1ed1c ch\u1ed1ng tr\u1ea7m c\u1ea3m nh\u1eb9<\/li>\n\n\n\n<li><strong>K\u1ebft n\u1ed1i x\u00e3 h\u1ed9i<\/strong>: G\u1eb7p b\u1ea1n b\u00e8, n\u00f3i chuy\u1ec7n<\/li>\n\n\n\n<li><strong>Ho\u1ea1t \u0111\u1ed9ng c\u00f3 \u00fd ngh\u0129a<\/strong>: T\u00ecnh nguy\u1ec7n, gi\u00fap ng\u01b0\u1eddi kh\u00e1c<\/li>\n\n\n\n<li><strong>Th\u00e1ch th\u1ee9c suy ngh\u0129 ti\u00eau c\u1ef1c<\/strong>: &#8220;T\u00f4i l\u00e0 ng\u01b0\u1eddi v\u00f4 d\u1ee5ng&#8221; \u2192 &#8220;T\u00f4i m\u1eafc sai l\u1ea7m nh\u01b0 m\u1ecdi ng\u01b0\u1eddi&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>L\u01b0u \u00fd<\/strong>: Tr\u1ea7m c\u1ea3m n\u1eb7ng c\u1ea7n can thi\u1ec7p chuy\u00ean nghi\u1ec7p!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc218493915\"><strong>Ch\u01b0\u01a1ng 6: T\u1ef1 t\u1ea1o \u0111\u1ed9ng l\u1ef1c<\/strong><\/a><strong><\/strong><\/h2>\n\n\n\n<p><strong>\u0110\u1ed9ng l\u1ef1c n\u1ed9i t\u1ea1i vs \u0110\u1ed9ng l\u1ef1c ngo\u1ea1i t\u1ea1i<\/strong>:<\/p>\n\n\n\n<p><strong>\u0110\u1ed9ng l\u1ef1c ngo\u1ea1i t\u1ea1i<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ti\u1ec1n b\u1ea1c, danh ti\u1ebfng, khen ng\u1ee3i<\/li>\n\n\n\n<li>M\u1ea1nh nh\u01b0ng kh\u00f4ng b\u1ec1n<\/li>\n\n\n\n<li>Khi m\u1ea5t ph\u1ea7n th\u01b0\u1edfng \u2192 m\u1ea5t \u0111\u1ed9ng l\u1ef1c<\/li>\n<\/ul>\n\n\n\n<p><strong>\u0110\u1ed9ng l\u1ef1c n\u1ed9i t\u1ea1i<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110am m\u00ea, \u00fd ngh\u0129a, ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n<\/li>\n\n\n\n<li>B\u1ec1n v\u1eefng h\u01a1n<\/li>\n\n\n\n<li>D\u1eabn \u0111\u1ebfn th\u00e0nh c\u00f4ng l\u1edbn h\u01a1n<\/li>\n<\/ul>\n\n\n\n<p><strong>Tr\u1ea1ng th\u00e1i d\u00f2ng ch\u1ea3y (Flow State) &#8211; Mihaly Csikszentmihalyi<\/strong>:<\/p>\n\n\n\n<p>Csikszentmihalyi ph\u00e1t hi\u1ec7n tr\u1ea1ng th\u00e1i t\u1ed1i \u01b0u c\u1ee7a con ng\u01b0\u1eddi:<\/p>\n\n\n\n<p><strong>\u0110\u1eb7c \u0111i\u1ec3m c\u1ee7a Flow<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>T\u1eadp trung tuy\u1ec7t \u0111\u1ed1i<\/li>\n\n\n\n<li>Th\u1eddi gian tr\u00f4i nhanh\/ch\u1eadm kh\u00e1c th\u01b0\u1eddng<\/li>\n\n\n\n<li>Qu\u00ean m\u00ecnh<\/li>\n\n\n\n<li>Ho\u1ea1t \u0111\u1ed9ng m\u1ed9t c\u00e1ch t\u1ef1 nhi\u00ean, kh\u00f4ng g\u01b0\u1ee3ng \u00e9p<\/li>\n\n\n\n<li>C\u1ea3m gi\u00e1c ki\u1ec3m so\u00e1t<\/li>\n\n\n\n<li>Ho\u1ea1t \u0111\u1ed9ng c\u00f3 \u00fd ngh\u0129a t\u1ef1 th\u00e2n, kh\u00f4ng c\u1ea7n ph\u1ea7n th\u01b0\u1edfng<\/li>\n<\/ul>\n\n\n\n<p><strong>\u0110i\u1ec1u ki\u1ec7n \u0111\u1ec3 \u0111\u1ea1t Flow<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>M\u1ee5c ti\u00eau r\u00f5 r\u00e0ng<\/strong>: Bi\u1ebft m\u00ecnh c\u1ea7n l\u00e0m g\u00ec<\/li>\n\n\n\n<li><strong>Ph\u1ea3n h\u1ed3i ngay l\u1eadp t\u1ee9c<\/strong>: Bi\u1ebft m\u00ecnh l\u00e0m t\u1ed1t hay kh\u00f4ng<\/li>\n\n\n\n<li><strong>C\u00e2n b\u1eb1ng th\u00e1ch th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng<\/strong>:<ol><li>Qu\u00e1 d\u1ec5 \u2192 Bu\u1ed3n ch\u00e1n<\/li><\/ol><ol><li>Qu\u00e1 kh\u00f3 \u2192 Lo l\u1eafng<\/li><\/ol>\n<ol class=\"wp-block-list\">\n<li>V\u1eeba ph\u1ea3i \u2192 Flow<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<p><strong>V\u00ed d\u1ee5 Flow<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nh\u1ea1c s\u0129 ch\u01a1i nh\u1ea1c: 3 gi\u1edd nh\u01b0 30 ph\u00fat<\/li>\n\n\n\n<li>L\u1eadp tr\u00ecnh vi\u00ean code: Qu\u00ean \u0103n, qu\u00ean ng\u1ee7<\/li>\n\n\n\n<li>V\u1eadn \u0111\u1ed9ng vi\u00ean trong tr\u1eadn \u0111\u1ea5u: &#8220;The zone&#8221;<\/li>\n\n\n\n<li>H\u1ecda s\u0129 v\u1ebd tranh: Qu\u00ean th\u1ebf gi\u1edbi xung quanh<\/li>\n<\/ul>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u v\u1ec1 ng\u01b0\u1eddi th\u00e0nh c\u00f4ng<\/strong>:<\/p>\n\n\n\n<p>Goleman ph\u1ecfng v\u1ea5n h\u00e0ng tr\u0103m ng\u01b0\u1eddi \u0111\u1ec9nh cao trong l\u0129nh v\u1ef1c (v\u1eadn \u0111\u1ed9ng vi\u00ean Olympic, ngh\u1ec7 s\u0129, nh\u00e0 khoa h\u1ecdc \u0111o\u1ea1t Nobel, CEO):<\/p>\n\n\n\n<p><strong>\u0110i\u1ec3m chung<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u0110am m\u00ea c\u00f4ng vi\u1ec7c<\/strong>: L\u00e0m v\u00ec y\u00eau, kh\u00f4ng ph\u1ea3i v\u00ec ti\u1ec1n<\/li>\n\n\n\n<li><strong>Ki\u00ean tr\u00ec<\/strong>: Th\u1ea5t b\u1ea1i nhi\u1ec1u l\u1ea7n nh\u01b0ng kh\u00f4ng b\u1ecf cu\u1ed9c<\/li>\n\n\n\n<li><strong>L\u1ea1c quan<\/strong>: Tin r\u1eb1ng n\u1ed7 l\u1ef1c s\u1ebd d\u1eabn \u0111\u1ebfn k\u1ebft qu\u1ea3<\/li>\n\n\n\n<li><strong>Flow th\u01b0\u1eddng xuy\u00ean<\/strong>: C\u00f4ng vi\u1ec7c \u0111\u01b0a h\u1ecd v\u00e0o tr\u1ea1ng th\u00e1i flow<\/li>\n<\/ol>\n\n\n\n<p><strong>V\u00ed d\u1ee5<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Michael Jordan<\/strong>: B\u1ecb lo\u1ea1i kh\u1ecfi \u0111\u1ed9i b\u00f3ng r\u1ed5 tr\u01b0\u1eddng trung h\u1ecdc. Thay v\u00ec b\u1ecf cu\u1ed9c, t\u1eadp luy\u1ec7n cu\u1ed3ng nhi\u1ec7t h\u01a1n.<\/li>\n\n\n\n<li><strong>Thomas Edison<\/strong>: 1,000 l\u1ea7n th\u1ea5t b\u1ea1i v\u1edbi b\u00f3ng \u0111\u00e8n. N\u00f3i &#8220;T\u00f4i kh\u00f4ng th\u1ea5t b\u1ea1i, t\u00f4i ch\u1ec9 t\u00ecm ra 1,000 c\u00e1ch kh\u00f4ng l\u00e0m \u0111\u01b0\u1ee3c.&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>Mindset &#8211; Carol Dweck<\/strong>:<\/p>\n\n\n\n<p>Goleman gi\u1edbi thi\u1ec7u nghi\u00ean c\u1ee9u c\u1ee7a Dweck v\u1ec1 2 t\u01b0 duy:<\/p>\n\n\n\n<p><strong>Fixed Mindset<\/strong> (T\u01b0 duy c\u1ed1 \u0111\u1ecbnh):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;T\u00e0i n\u0103ng l\u00e0 b\u1ea9m sinh&#8221;<\/li>\n\n\n\n<li>Th\u1ea5t b\u1ea1i = B\u1eb1ng ch\u1ee9ng t\u00f4i kh\u00f4ng c\u00f3 n\u0103ng khi\u1ebfu<\/li>\n\n\n\n<li>Tr\u00e1nh th\u00e1ch th\u1ee9c \u0111\u1ec3 kh\u00f4ng l\u1ed9 h\u1ea1n ch\u1ebf<\/li>\n\n\n\n<li>Khen &#8220;B\u1ea1n th\u00f4ng minh qu\u00e1!&#8221; \u2192 S\u1ee3 th\u1eed th\u00e1ch kh\u00f3<\/li>\n<\/ul>\n\n\n\n<p><strong>Growth Mindset<\/strong> (T\u01b0 duy ph\u00e1t tri\u1ec3n):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;T\u00e0i n\u0103ng c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n&#8221;<\/li>\n\n\n\n<li>Th\u1ea5t b\u1ea1i = C\u01a1 h\u1ed9i h\u1ecdc h\u1ecfi<\/li>\n\n\n\n<li>T\u00ecm ki\u1ebfm th\u00e1ch th\u1ee9c \u0111\u1ec3 ph\u00e1t tri\u1ec3n<\/li>\n\n\n\n<li>Khen &#8220;B\u1ea1n c\u1ed1 g\u1eafng qu\u00e1!&#8221; \u2192 Ch\u1ea5p nh\u1eadn th\u1eed th\u00e1ch<\/li>\n<\/ul>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u<\/strong>: Tr\u1ebb em \u0111\u01b0\u1ee3c d\u1ea1y growth mindset v\u01b0\u1ee3t tr\u1ed9i tr\u1ebb fixed mindset trong d\u00e0i h\u1ea1n.<\/p>\n\n\n\n<p><strong>C\u00e1ch t\u1ef1 t\u1ea1o \u0111\u1ed9ng l\u1ef1c<\/strong>:<\/p>\n\n\n\n<p><strong>1. K\u1ebft n\u1ed1i v\u1edbi m\u1ee5c \u0111\u00edch l\u1edbn h\u01a1n<\/strong>: &#8220;T\u1ea1i sao t\u00f4i l\u00e0m vi\u1ec7c n\u00e0y?&#8221;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kh\u00f4ng ph\u1ea3i &#8220;\u0111\u1ec3 ki\u1ebfm ti\u1ec1n&#8221;<\/li>\n\n\n\n<li>M\u00e0 &#8220;\u0111\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng,&#8221; &#8220;\u0111\u1ec3 c\u1ed1ng hi\u1ebfn,&#8221; &#8220;\u0111\u1ec3 h\u1ecdc h\u1ecfi&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>2. \u0110\u1eb7t m\u1ee5c ti\u00eau SMART<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Specific (C\u1ee5 th\u1ec3)<\/li>\n\n\n\n<li>Measurable (\u0110o l\u01b0\u1eddng \u0111\u01b0\u1ee3c)<\/li>\n\n\n\n<li>Achievable (\u0110\u1ea1t \u0111\u01b0\u1ee3c)<\/li>\n\n\n\n<li>Relevant (Li\u00ean quan)<\/li>\n\n\n\n<li>Time-bound (C\u00f3 th\u1eddi h\u1ea1n)<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Chia nh\u1ecf m\u1ee5c ti\u00eau l\u1edbn<\/strong>: &#8220;Vi\u1ebft s\u00e1ch&#8221; \u2192 qu\u00e1 l\u1edbn, \u00e1p l\u1ef1c &#8220;Vi\u1ebft 500 t\u1eeb m\u1ed7i ng\u00e0y&#8221; \u2192 Qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c<\/p>\n\n\n\n<p><strong>4. T\u1ef1 th\u01b0\u1edfng ti\u1ebfn b\u1ed9 nh\u1ecf<\/strong>: \u0102n m\u1eebng m\u1ed7i b\u01b0\u1edbc ti\u1ebfn, kh\u00f4ng<\/p>\n\n\n\n<p>ch\u1edd \u0111\u1ebfn k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng<\/p>\n\n\n\n<p><strong>5. T\u01b0\u1edfng t\u01b0\u1ee3ng th\u00e0nh c\u00f4ng<\/strong>: V\u1eadn \u0111\u1ed9ng vi\u00ean t\u01b0\u1edfng t\u01b0\u1ee3ng chi\u1ebfn th\u1eafng m\u1ed7i ng\u00e0y \u2192 N\u00e3o t\u1ea1o con \u0111\u01b0\u1eddng th\u1ea7n kinh h\u1ed7 tr\u1ee3<\/p>\n\n\n\n<p><strong>6. T\u00ecm Flow th\u01b0\u1eddng xuy\u00ean<\/strong>: Thi\u1ebft k\u1ebf c\u00f4ng vi\u1ec7c \u0111\u1ec3 c\u00f3 nhi\u1ec1u th\u1eddi \u0111i\u1ec3m flow h\u01a1n<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><a id=\"_Toc218493916\"><strong>PH\u1ea6N III: TR\u00cd TU\u1ec6 X\u00daC C\u1ea2M \u00c1P D\u1ee4NG<\/strong><\/a><strong><\/strong><\/h1>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc218493917\"><strong>Ch\u01b0\u01a1ng 7: \u0110\u1ed3ng c\u1ea3m &#8211; G\u1ed1c r\u1ec5 c\u1ee7a t\u00ecnh y\u00eau th\u01b0\u01a1ng<\/strong><\/a><strong><\/strong><\/h2>\n\n\n\n<p><strong>Empathy (\u0110\u1ed3ng c\u1ea3m)<\/strong> &#8211; Kh\u1ea3 n\u0103ng c\u1ea3m nh\u1eadn c\u1ea3m x\u00fac c\u1ee7a ng\u01b0\u1eddi kh\u00e1c:<\/p>\n\n\n\n<p><strong>Ba c\u1ea5p \u0111\u1ed9 \u0111\u1ed3ng c\u1ea3m<\/strong>:<\/p>\n\n\n\n<p><strong>1. \u0110\u1ed3ng c\u1ea3m nh\u1eadn th\u1ee9c (Cognitive empathy)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hi\u1ec3u quan \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi kh\u00e1c v\u1ec1 m\u1eb7t tr\u00ed tu\u1ec7<\/li>\n\n\n\n<li>&#8220;T\u00f4i hi\u1ec3u t\u1ea1i sao anh bu\u1ed3n&#8221;<\/li>\n\n\n\n<li>H\u1eefu \u00edch nh\u01b0ng c\u00f3 th\u1ec3 l\u1ea1nh l\u00f9ng<\/li>\n<\/ul>\n\n\n\n<p><strong>2. \u0110\u1ed3ng c\u1ea3m c\u1ea3m x\u00fac (Emotional empathy)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>C\u1ea2M NH\u1eacN c\u1ea3m x\u00fac c\u1ee7a ng\u01b0\u1eddi kh\u00e1c<\/li>\n\n\n\n<li>&#8220;T\u00f4i c\u1ea3m th\u1ea5y n\u1ed7i bu\u1ed3n c\u1ee7a anh&#8221;<\/li>\n\n\n\n<li>K\u1ebft n\u1ed1i s\u00e2u s\u1eafc h\u01a1n<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Quan t\u00e2m \u0111\u1ed3ng c\u1ea3m (Compassionate empathy)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kh\u00f4ng ch\u1ec9 hi\u1ec3u v\u00e0 c\u1ea3m nh\u1eadn, m\u00e0 mu\u1ed1n gi\u00fap \u0111\u1ee1<\/li>\n\n\n\n<li>&#8220;T\u00f4i hi\u1ec3u, t\u00f4i c\u1ea3m nh\u1eadn, v\u00e0 t\u00f4i mu\u1ed1n gi\u00fap anh&#8221;<\/li>\n\n\n\n<li>C\u1ea5p \u0111\u1ed9 cao nh\u1ea5t<\/li>\n<\/ul>\n\n\n\n<p><strong>Ngu\u1ed3n g\u1ed1c th\u1ea7n kinh c\u1ee7a \u0111\u1ed3ng c\u1ea3m &#8211; T\u1ebf b\u00e0o th\u1ea7n kinh g\u01b0\u01a1ng (Mirror Neurons)<\/strong>:<\/p>\n\n\n\n<p><strong>Ph\u00e1t hi\u1ec7n n\u0103m 1990s t\u1ea1i Italy<\/strong>: C\u00e1c nh\u00e0 khoa h\u1ecdc nghi\u00ean c\u1ee9u n\u00e3o kh\u1ec9 ph\u00e1t hi\u1ec7n: Khi kh\u1ec9 A nh\u00ecn kh\u1ec9 B \u0103n, n\u00e3o kh\u1ec9 A k\u00edch ho\u1ea1t v\u00f9ng gi\u1ed1ng nh\u01b0 \u0111ang t\u1ef1 \u0103n!<\/p>\n\n\n\n<p><strong>\u00dd ngh\u0129a<\/strong>: N\u00e3o ch\u00fang ta t\u1ef1 \u0111\u1ed9ng &#8220;b\u1eaft ch\u01b0\u1edbc&#8221; tr\u1ea1ng th\u00e1i c\u1ee7a ng\u01b0\u1eddi kh\u00e1c.<\/p>\n\n\n\n<p><strong>\u1ee8ng d\u1ee5ng \u1edf ng\u01b0\u1eddi<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nh\u00ecn ai \u0111\u00f3 \u0111au \u2192 Ta nh\u0103n m\u1eb7t, c\u01a1 th\u1ec3 ph\u1ea3n \u1ee9ng nh\u01b0 \u0111ang \u0111au<\/li>\n\n\n\n<li>Nh\u00ecn ai \u0111\u00f3 c\u01b0\u1eddi \u2192 Ta mu\u1ed1n c\u01b0\u1eddi theo<\/li>\n\n\n\n<li>Nghe ai \u0111\u00f3 kh\u00f3c \u2192 Ta c\u1ea3m th\u1ea5y bu\u1ed3n<\/li>\n<\/ul>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u Paul Ekman &#8211; \u0110\u1ecdc c\u1ea3m x\u00fac qua khu\u00f4n m\u1eb7t<\/strong>:<\/p>\n\n\n\n<p>Ekman ph\u00e1t hi\u1ec7n 7 c\u1ea3m x\u00fac c\u01a1 b\u1ea3n c\u00f3 bi\u1ec3u hi\u1ec7n khu\u00f4n m\u1eb7t gi\u1ed1ng nhau \u1edf m\u1ecdi n\u1ec1n v\u0103n h\u00f3a:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>H\u1ea1nh ph\u00fac<\/li>\n\n\n\n<li>Bu\u1ed3n b\u00e3<\/li>\n\n\n\n<li>Gi\u1eadn d\u1eef<\/li>\n\n\n\n<li>S\u1ee3 h\u00e3i<\/li>\n\n\n\n<li>Ng\u1ea1c nhi\u00ean<\/li>\n\n\n\n<li>Gh\u00ea t\u1edfm<\/li>\n\n\n\n<li>Khinh b\u1ec9<\/li>\n<\/ol>\n\n\n\n<p><strong>Micro-expressions<\/strong> (Bi\u1ec3u c\u1ea3m vi t\u1ebf):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Xu\u1ea5t hi\u1ec7n trong 1\/25 gi\u00e2y<\/li>\n\n\n\n<li>Ng\u01b0\u1eddi n\u00f3i d\u1ed1i kh\u00f4ng ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c<\/li>\n\n\n\n<li>Ng\u01b0\u1eddi \u0111\u1ed3ng c\u1ea3m cao b\u1eaft \u0111\u01b0\u1ee3c t\u00edn hi\u1ec7u n\u00e0y<\/li>\n<\/ul>\n\n\n\n<p><strong>C\u00e2u chuy\u1ec7n Tom &#8211; Thi\u1ebfu \u0111\u1ed3ng c\u1ea3m<\/strong>:<\/p>\n\n\n\n<p>Tom l\u00e0 k\u1ef9 s\u01b0 t\u00e0i n\u0103ng, IQ 150, nh\u01b0ng b\u1ecb sa th\u1ea3i v\u00ec kh\u00f4ng ai mu\u1ed1n l\u00e0m vi\u1ec7c v\u1edbi anh.<\/p>\n\n\n\n<p><strong>V\u1ea5n \u0111\u1ec1<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110\u1ed3ng nghi\u1ec7p chia s\u1ebb v\u1ea5n \u0111\u1ec1 c\u00e1 nh\u00e2n \u2192 Tom \u0111\u01b0a ra gi\u1ea3i ph\u00e1p logic, kh\u00f4ng th\u1ec3 hi\u1ec7n c\u1ea3m x\u00fac<\/li>\n\n\n\n<li>&#8220;M\u1eb9 t\u00f4i \u1ed1m n\u1eb7ng&#8221; \u2192 &#8220;V\u1eady anh n\u00ean t\u00ecm b\u00e1c s\u0129 t\u1ed1t h\u01a1n v\u00e0 xem x\u00e9t b\u1ea3o hi\u1ec3m&#8221;<\/li>\n\n\n\n<li>Ng\u01b0\u1eddi ta kh\u00f4ng c\u1ea7n gi\u1ea3i ph\u00e1p, h\u1ecd c\u1ea7n \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 th\u00f4ng c\u1ea3m!<\/li>\n<\/ul>\n\n\n\n<p><strong>Sau kh\u00f3a \u0111\u00e0o t\u1ea1o EQ<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tom h\u1ecdc l\u1eafng nghe<\/li>\n\n\n\n<li>H\u1ecdc ph\u1ea3n \u1ee9ng: &#8220;T\u00f4i r\u1ea5t ti\u1ebfc khi nghe \u0111i\u1ec1u \u0111\u00f3. Anh c\u1ea3m th\u1ea5y th\u1ebf n\u00e0o?&#8221;<\/li>\n\n\n\n<li>Quan h\u1ec7 \u0111\u1ed3ng nghi\u1ec7p c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3<\/li>\n<\/ul>\n\n\n\n<p><strong>\u0110\u1ed3ng c\u1ea3m trong nu\u00f4i d\u1ea1y con<\/strong>:<\/p>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u Haim Ginott<\/strong>:<\/p>\n\n\n\n<p>So s\u00e1nh hai c\u00e1ch ph\u1ea3n \u1ee9ng khi con kh\u00f3c v\u00ec b\u1ecb b\u1ea1n b\u1eaft n\u1ea1t:<\/p>\n\n\n\n<p><strong>C\u00e1ch kh\u00f4ng \u0111\u1ed3ng c\u1ea3m<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Con \u0111\u1eebng kh\u00f3c. Con ph\u1ea3i m\u1ea1nh m\u1ebd l\u00ean.&#8221;<\/li>\n\n\n\n<li>&#8220;\u0110\u00f3 kh\u00f4ng ph\u1ea3i v\u1ea5n \u0111\u1ec1 l\u1edbn. Con qu\u00e1 nh\u1ea1y c\u1ea3m.&#8221;<\/li>\n\n\n\n<li>K\u1ebft qu\u1ea3: Con c\u1ea3m th\u1ea5y c\u1ea3m x\u00fac c\u1ee7a m\u00ecnh kh\u00f4ng h\u1ee3p l\u1ec7, h\u1ecdc c\u00e1ch \u0111\u00e0n \u00e1p<\/li>\n<\/ul>\n\n\n\n<p><strong>C\u00e1ch \u0111\u1ed3ng c\u1ea3m<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Con bu\u1ed3n l\u1eafm ph\u1ea3i kh\u00f4ng? B\u1ecb b\u1ea1n b\u1eaft n\u1ea1t th\u1eadt t\u1ed5n th\u01b0\u01a1ng.&#8221;<\/li>\n\n\n\n<li>&#8220;M\u1eb9 hi\u1ec3u c\u1ea3m gi\u00e1c \u0111\u00f3. M\u1eb9 c\u0169ng t\u1eebng tr\u1ea3i qua.&#8221;<\/li>\n\n\n\n<li>K\u1ebft qu\u1ea3: Con c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c hi\u1ec3u, h\u1ecdc c\u00e1ch x\u1eed l\u00fd c\u1ea3m x\u00fac kh\u1ecfe m\u1ea1nh<\/li>\n<\/ul>\n\n\n\n<p><strong>Theo d\u00f5i 20 n\u0103m<\/strong>: Tr\u1ebb \u0111\u01b0\u1ee3c nu\u00f4i d\u1ea1y v\u1edbi \u0111\u1ed3ng c\u1ea3m c\u00f3 EQ cao h\u01a1n, \u00edt tr\u1ea7m c\u1ea3m, quan h\u1ec7 t\u1ed1t h\u01a1n.<\/p>\n\n\n\n<p><strong>K\u1ef9 thu\u1eadt ph\u00e1t tri\u1ec3n \u0111\u1ed3ng c\u1ea3m<\/strong>:<\/p>\n\n\n\n<p><strong>1. L\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>T\u1eadp trung 100% khi ng\u01b0\u1eddi kh\u00e1c n\u00f3i<\/li>\n\n\n\n<li>T\u1eaft \u0111i\u1ec7n tho\u1ea1i, nh\u00ecn v\u00e0o m\u1eaft<\/li>\n\n\n\n<li>Kh\u00f4ng suy ngh\u0129 c\u00e2u tr\u1ea3 l\u1eddi &#8211; ch\u1ec9 l\u1eafng nghe<\/li>\n<\/ul>\n\n\n\n<p><strong>2. \u0110\u1ecdc ng\u00f4n ng\u1eef c\u01a1 th\u1ec3<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ch\u00fa \u00fd t\u01b0 th\u1ebf, n\u00e9t m\u1eb7t, gi\u1ecdng n\u00f3i<\/li>\n\n\n\n<li>&#8220;Anh n\u00f3i \u1ed5n, nh\u01b0ng tr\u00f4ng anh c\u00f3 v\u1ebb c\u0103ng th\u1eb3ng&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Ph\u1ea3n chi\u1ebfu c\u1ea3m x\u00fac<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Nghe c\u00f3 v\u1ebb anh th\u1ea5t v\u1ecdng l\u1eafm&#8221;<\/li>\n\n\n\n<li>&#8220;Anh c\u00f3 v\u1ebb r\u1ea5t ph\u1ea5n kh\u00edch v\u1ec1 d\u1ef1 \u00e1n n\u00e0y&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>4. \u0110\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed h\u1ecd<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;N\u1ebfu t\u00f4i l\u00e0 anh, trong ho\u00e0n c\u1ea3nh \u0111\u00f3, t\u00f4i s\u1ebd c\u1ea3m th\u1ea5y th\u1ebf n\u00e0o?&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>5. T\u00f2 m\u00f2 ch\u00e2n th\u00e0nh<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>H\u1ecfi \u0111\u1ec3 hi\u1ec3u, kh\u00f4ng ph\u1ea3i \u0111\u1ec3 ph\u00e1n x\u00e9t<\/li>\n\n\n\n<li>&#8220;Anh c\u1ea3m th\u1ea5y th\u1ebf n\u00e0o v\u1ec1 \u0111i\u1ec1u \u0111\u00f3?&#8221;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc218493918\"><strong>Ch\u01b0\u01a1ng 8: K\u1ef9 n\u0103ng x\u00e3 h\u1ed9i &#8211; Qu\u1ea3n l\u00fd c\u1ea3m x\u00fac trong m\u1ed1i quan h\u1ec7<\/strong><\/a><strong><\/strong><\/h2>\n\n\n\n<p><strong>N\u0103ng l\u1ef1c x\u00e3 h\u1ed9i<\/strong> &#8211; Kh\u1ea3 n\u0103ng \u0111i\u1ec1u khi\u1ec3n c\u1ea3m x\u00fac c\u1ee7a ng\u01b0\u1eddi kh\u00e1c m\u1ed9t c\u00e1ch t\u00edch c\u1ef1c:<\/p>\n\n\n\n<p><strong>L\u01b0u \u00fd<\/strong>: Kh\u00f4ng ph\u1ea3i thao t\u00fang, m\u00e0 l\u00e0 t\u1ea1o t\u01b0\u01a1ng t\u00e1c t\u00edch c\u1ef1c.<\/p>\n\n\n\n<p><strong>B\u1ed1n th\u00e0nh ph\u1ea7n ch\u00ednh<\/strong>:<\/p>\n\n\n\n<p><strong>1. \u1ea2nh h\u01b0\u1edfng (Influence)<\/strong>: Kh\u1ea3 n\u0103ng thuy\u1ebft ph\u1ee5c v\u00e0 t\u1ea1o \u1ea3nh h\u01b0\u1edfng t\u00edch c\u1ef1c.<\/p>\n\n\n\n<p><strong>V\u00ed d\u1ee5 l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 &#8211; Howard Schultz (Starbucks)<\/strong>:<\/p>\n\n\n\n<p>Khi Schultz ti\u1ebfp qu\u1ea3n Starbucks, c\u00f4ng ty g\u1eb7p kh\u1ee7ng ho\u1ea3ng. Thay v\u00ec sa th\u1ea3i h\u00e0ng lo\u1ea1t ho\u1eb7c c\u1eaft gi\u1ea3m chi ph\u00ed, \u00f4ng:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110\u00f3ng c\u1eeda t\u1ea5t c\u1ea3 c\u1eeda h\u00e0ng 1 ng\u00e0y \u0111\u1ec3 \u0111\u00e0o t\u1ea1o l\u1ea1i nh\u00e2n vi\u00ean<\/li>\n\n\n\n<li>T\u0103ng ph\u00fac l\u1ee3i (b\u1ea3o hi\u1ec3m y t\u1ebf c\u1ea3 cho nh\u00e2n vi\u00ean b\u00e1n th\u1eddi gian)<\/li>\n\n\n\n<li>Gi\u1ea3i th\u00edch T\u1ea0I SAO: &#8220;Ch\u00fang ta kh\u00f4ng b\u00e1n c\u00e0 ph\u00ea, ch\u00fang ta t\u1ea1o tr\u1ea3i nghi\u1ec7m. C\u00e1c b\u1ea1n l\u00e0 tr\u00e1i tim c\u1ee7a tr\u1ea3i nghi\u1ec7m \u0111\u00f3.&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>K\u1ebft qu\u1ea3<\/strong>: Nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng \u2192 Ph\u1ee5c v\u1ee5 t\u1ed1t h\u01a1n \u2192 Kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng \u2192 Doanh thu t\u0103ng<\/p>\n\n\n\n<p><strong>2. Giao ti\u1ebfp (Communication)<\/strong>: Truy\u1ec1n \u0111\u1ea1t r\u00f5 r\u00e0ng v\u00e0 l\u1eafng nghe hi\u1ec7u qu\u1ea3.<\/p>\n\n\n\n<p><strong>C\u00f4ng th\u1ee9c giao ti\u1ebfp c\u1ea3m x\u00fac<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>S\u1ef1 th\u1eadt + C\u1ea3m x\u00fac + Y\u00eau c\u1ea7u<\/strong><\/li>\n<\/ul>\n\n\n\n<p><strong>V\u00ed d\u1ee5 kh\u00f4ng hi\u1ec7u qu\u1ea3<\/strong>: &#8220;Anh lu\u00f4n \u0111\u1ec3 b\u00e0n l\u00e0m vi\u1ec7c b\u1eeba b\u1ed9n. Th\u1eadt v\u00f4 tr\u00e1ch nhi\u1ec7m!&#8221; \u2192 Ng\u01b0\u1eddi nghe ph\u00f2ng th\u1ee7, c\u00e3i l\u1ea1i<\/p>\n\n\n\n<p><strong>V\u00ed d\u1ee5 hi\u1ec7u qu\u1ea3<\/strong>: &#8220;Khi b\u00e0n l\u00e0m vi\u1ec7c kh\u00f4ng \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp (s\u1ef1 th\u1eadt), t\u00f4i c\u1ea3m th\u1ea5y kh\u00f3 t\u1eadp trung (c\u1ea3m x\u00fac). Anh c\u00f3 th\u1ec3 d\u1ecdn d\u1eb9p cu\u1ed1i ng\u00e0y \u0111\u01b0\u1ee3c kh\u00f4ng? (y\u00eau c\u1ea7u)&#8221; \u2192 Ng\u01b0\u1eddi nghe hi\u1ec3u t\u00e1c \u0111\u1ed9ng, s\u1eb5n s\u00e0ng thay \u0111\u1ed5i<\/p>\n\n\n\n<p><strong>3. Qu\u1ea3n l\u00fd xung \u0111\u1ed9t (Conflict Management)<\/strong>: Gi\u1ea3i quy\u1ebft b\u1ea5t \u0111\u1ed3ng m\u1ed9t c\u00e1ch x\u00e2y d\u1ef1ng.<\/p>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u John Gottman &#8211; D\u1ef1 \u0111o\u00e1n ly h\u00f4n<\/strong>:<\/p>\n\n\n\n<p>Gottman c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n c\u1eb7p v\u1ee3 ch\u1ed3ng s\u1ebd ly h\u00f4n v\u1edbi \u0111\u1ed9 ch\u00ednh x\u00e1c 94% ch\u1ec9 sau 15 ph\u00fat quan s\u00e1t h\u1ecd c\u00e3i nhau!<\/p>\n\n\n\n<p><strong>&#8220;B\u1ed1n k\u1ef5 s\u0129 t\u1eadn th\u1ebf&#8221;<\/strong> trong m\u1ed1i quan h\u1ec7:<\/p>\n\n\n\n<p><strong>1. Ch\u1ec9 tr\u00edch (Criticism)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kh\u00f4ng ph\u1ea3i ph\u00e0n n\u00e0n v\u1ec1 h\u00e0nh vi c\u1ee5 th\u1ec3<\/li>\n\n\n\n<li>M\u00e0 t\u1ea5n c\u00f4ng t\u00ednh c\u00e1ch<\/li>\n\n\n\n<li>&#8220;Anh lu\u00f4n \u00edch k\u1ef7!&#8221; thay v\u00ec &#8220;Anh qu\u00ean sinh nh\u1eadt em&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>2. Khinh b\u1ec9 (Contempt)<\/strong> &#8211; Nguy hi\u1ec3m nh\u1ea5t:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u1ec9a mai, nh\u1ea1o b\u00e1ng<\/li>\n\n\n\n<li>Coi th\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 th\u1ea5p<\/li>\n\n\n\n<li>&#8220;Anh th\u1eadt l\u00e0 ngu!&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Ph\u00f2ng th\u1ee7 (Defensiveness)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kh\u00f4ng nh\u1eadn tr\u00e1ch nhi\u1ec7m<\/li>\n\n\n\n<li>\u0110\u1ed5 l\u1ed7i l\u1ea1i<\/li>\n\n\n\n<li>&#8220;\u0110\u00f3 kh\u00f4ng ph\u1ea3i l\u1ed7i t\u00f4i. Anh m\u1edbi l\u00e0 ng\u01b0\u1eddi&#8230;&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>4. L\u1ea3ng tr\u00e1nh (Stonewalling)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Im l\u1eb7ng, kh\u00f4ng ph\u1ea3n h\u1ed3i<\/li>\n\n\n\n<li>R\u00fat lui kh\u1ecfi cu\u1ed9c tr\u00f2 chuy\u1ec7n<\/li>\n\n\n\n<li>T\u01b0\u1eddng \u0111\u00e1 kh\u00f4ng th\u1ec3 xuy\u00ean qua<\/li>\n<\/ul>\n\n\n\n<p><strong>Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd xung \u0111\u1ed9t<\/strong>:<\/p>\n\n\n\n<p><strong>M\u00f4 h\u00ecnh c\u1ee7a Gottman<\/strong>:<\/p>\n\n\n\n<p><strong>1. Kh\u1edfi \u0111\u1ea7u nh\u1eb9 nh\u00e0ng (Soft startup)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kh\u00f4ng b\u1eaft \u0111\u1ea7u v\u1edbi ch\u1ec9 tr\u00edch<\/li>\n\n\n\n<li>&#8220;Em c\u1ea7n n\u00f3i chuy\u1ec7n v\u1ec1 \u0111i\u1ec1u g\u00ec \u0111\u00f3. Anh c\u00f3 th\u1eddi gian kh\u00f4ng?&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>2. N\u1ed7 l\u1ef1c s\u1eeda ch\u1eefa (Repair attempts)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Trong l\u00fac tranh c\u00e3i, c\u1ed1 gi\u1ea3m c\u0103ng th\u1eb3ng<\/li>\n\n\n\n<li>&#8220;\u0110\u1ee3i \u0111\u00e3, ch\u00fang ta \u0111ang \u0111i sai h\u01b0\u1edbng&#8221;<\/li>\n\n\n\n<li>&#8220;Em xin l\u1ed7i, em n\u00f3i qu\u00e1&#8221;<\/li>\n\n\n\n<li>H\u00e0i h\u01b0\u1edbc nh\u1eb9 nh\u00e0ng (kh\u00f4ng m\u1ec9a mai)<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Ch\u1ea5p nh\u1eadn \u1ea3nh h\u01b0\u1edfng (Accept influence)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u1eb5n s\u00e0ng thay \u0111\u1ed5i quan \u0111i\u1ec3m<\/li>\n\n\n\n<li>&#8220;Anh n\u00f3i c\u00f3 l\u00fd. T\u00f4i kh\u00f4ng ngh\u0129 \u0111\u1ebfn g\u00f3c \u0111\u1ed9 \u0111\u00f3&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>4. Th\u1ecfa hi\u1ec7p (Compromise)<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kh\u00f4ng ai &#8220;th\u1eafng&#8221; ho\u00e0n to\u00e0n<\/li>\n\n\n\n<li>T\u00ecm gi\u1ea3i ph\u00e1p c\u1ea3 hai ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c<\/li>\n<\/ul>\n\n\n\n<p><strong>4. X\u00e2y d\u1ef1ng li\u00ean k\u1ebft (Building Bonds)<\/strong>: T\u1ea1o v\u00e0 duy tr\u00ec m\u1ed1i quan h\u1ec7 t\u1ed1t \u0111\u1eb9p.<\/p>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u v\u1ec1 n\u01a1i l\u00e0m vi\u1ec7c<\/strong>:<\/p>\n\n\n\n<p><strong>Gallup poll &#8211; H\u00e0ng tri\u1ec7u nh\u00e2n vi\u00ean<\/strong>: C\u00e2u h\u1ecfi quan tr\u1ecdng nh\u1ea5t d\u1ef1 \u0111o\u00e1n n\u0103ng su\u1ea5t: <strong>&#8220;B\u1ea1n c\u00f3 b\u1ea1n th\u00e2n nh\u1ea5t n\u01a1i l\u00e0m vi\u1ec7c kh\u00f4ng?&#8221;<\/strong><\/p>\n\n\n\n<p>Ng\u01b0\u1eddi tr\u1ea3 l\u1eddi &#8220;C\u00f3&#8221;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u0103ng su\u1ea5t cao h\u01a1n<\/li>\n\n\n\n<li>G\u1eafn b\u00f3 v\u1edbi c\u00f4ng ty h\u01a1n<\/li>\n\n\n\n<li>\u00cdt ngh\u1ec9 \u1ed1m<\/li>\n\n\n\n<li>H\u00e0i l\u00f2ng v\u1edbi c\u00f4ng vi\u1ec7c h\u01a1n<\/li>\n<\/ul>\n\n\n\n<p><strong>T\u1ea1i sao?<\/strong> K\u1ebft n\u1ed1i c\u1ea3m x\u00fac t\u1ea1o m\u00f4i tr\u01b0\u1eddng an to\u00e0n t\u00e2m l\u00fd.<\/p>\n\n\n\n<p><strong>K\u1ef9 thu\u1eadt x\u00e2y d\u1ef1ng li\u00ean k\u1ebft<\/strong>:<\/p>\n\n\n\n<p><strong>1. \u0110\u1ea7u t\u01b0 th\u1eddi gian ch\u1ea5t l\u01b0\u1ee3ng<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kh\u00f4ng ph\u1ea3i c\u00f9ng nhau l\u00e2u, m\u00e0 c\u00f9ng nhau c\u00f3 \u00fd ngh\u0129a<\/li>\n\n\n\n<li>Tr\u00f2 chuy\u1ec7n s\u00e2u h\u01a1n &#8220;D\u1ea1o n\u00e0y th\u1ebf n\u00e0o?&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>2. Chia s\u1ebb c\u1ea3m x\u00fac<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cho ph\u00e9p m\u00ecnh d\u1ec5 t\u1ed5n th\u01b0\u01a1ng<\/li>\n\n\n\n<li>&#8220;T\u00f4i c\u1ea3m th\u1ea5y lo l\u1eafng v\u1ec1&#8230;&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>3. \u0102n m\u1eebng th\u00e0nh c\u00f4ng c\u1ee7a ng\u01b0\u1eddi kh\u00e1c<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ph\u1ea3n \u1ee9ng t\u00edch c\u1ef1c khi h\u1ecd chia s\u1ebb tin t\u1ed1t<\/li>\n\n\n\n<li>Kh\u00f4ng ghen t\u1ecb hay gi\u1ea3m thi\u1ec3u<\/li>\n<\/ul>\n\n\n\n<p><strong>4. \u1ede \u0111\u00f3 trong l\u00fac kh\u00f3 kh\u0103n<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>H\u1ed7 tr\u1ee3 th\u1ef1c t\u1ebf v\u00e0 c\u1ea3m x\u00fac<\/li>\n\n\n\n<li>Kh\u00f4ng ch\u1ec9 l\u1eddi n\u00f3i m\u00e0 h\u00e0nh \u0111\u1ed9ng<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc218493919\"><strong>Ch\u01b0\u01a1ng 9: EQ trong h\u00f4n nh\u00e2n v\u00e0 gia \u0111\u00ecnh<\/strong><\/a><strong><\/strong><\/h2>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u Gottman (ti\u1ebfp)<\/strong>:<\/p>\n\n\n\n<p><strong>T\u1ef7 l\u1ec7 v\u00e0ng 5:1<\/strong>:<\/p>\n\n\n\n<p>Trong h\u00f4n nh\u00e2n h\u1ea1nh ph\u00fac:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>5 t\u01b0\u01a1ng t\u00e1c t\u00edch c\u1ef1c<\/li>\n\n\n\n<li>: 1 t\u01b0\u01a1ng t\u00e1c ti\u00eau c\u1ef1c<\/li>\n<\/ul>\n\n\n\n<p>Kh\u00f4ng ph\u1ea3i &#8220;kh\u00f4ng bao gi\u1edd c\u00e3i nhau&#8221; m\u00e0 l\u00e0 c\u00e2n b\u1eb1ng t\u00edch c\u1ef1c\/ti\u00eau c\u1ef1c.<\/p>\n\n\n\n<p><strong>T\u01b0\u01a1ng t\u00e1c t\u00edch c\u1ef1c<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Quan t\u00e2m nh\u1ecf: &#8220;Anh c\u00f3 v\u1ebb m\u1ec7t, em pha tr\u00e0 nh\u00e9?&#8221;<\/li>\n\n\n\n<li>Khen ng\u1ee3i: &#8220;C\u1ea3m \u01a1n anh \u0111\u00e3 d\u1ecdn d\u1eb9p&#8221;<\/li>\n\n\n\n<li>H\u00e0i h\u01b0\u1edbc: C\u01b0\u1eddi c\u00f9ng nhau<\/li>\n\n\n\n<li>T\u00ecnh c\u1ea3m: \u00d4m, h\u00f4n, ch\u1ea1m nh\u1eb9<\/li>\n\n\n\n<li>\u0110\u1ed3ng c\u1ea3m: &#8220;Em hi\u1ec3u anh c\u1ea3m th\u1ea5y th\u1ebf n\u00e0o&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>T\u01b0\u01a1ng t\u00e1c ti\u00eau c\u1ef1c<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ch\u1ec9 tr\u00edch<\/li>\n\n\n\n<li>Khinh b\u1ec9<\/li>\n\n\n\n<li>Ph\u00f2ng th\u1ee7<\/li>\n\n\n\n<li>L\u1ea3ng tr\u00e1nh<\/li>\n\n\n\n<li>B\u1ecf qua<\/li>\n<\/ul>\n\n\n\n<p><strong>C\u00e2u chuy\u1ec7n Peter v\u00e0 Susan<\/strong>:<\/p>\n\n\n\n<p><strong>Tr\u01b0\u1edbc \u0111\u00e0o t\u1ea1o EQ<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Peter l\u00e0m vi\u1ec7c mu\u1ed9n<\/li>\n\n\n\n<li>Susan ph\u00e0n n\u00e0n: &#8220;Anh kh\u00f4ng quan t\u00e2m gia \u0111\u00ecnh!&#8221;<\/li>\n\n\n\n<li>Peter ph\u00f2ng th\u1ee7: &#8220;Em kh\u00f4ng hi\u1ec3u \u00e1p l\u1ef1c c\u00f4ng vi\u1ec7c c\u1ee7a anh!&#8221;<\/li>\n\n\n\n<li>Tranh c\u00e3i leo thang<\/li>\n\n\n\n<li>K\u1ebft th\u00fac trong im l\u1eb7ng l\u1ea1nh l\u00f9ng<\/li>\n<\/ul>\n\n\n\n<p><strong>Sau \u0111\u00e0o t\u1ea1o EQ<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Peter v\u1ec1 mu\u1ed9n<\/li>\n\n\n\n<li>Susan: &#8220;Em nh\u1edb anh. Em lo v\u1ec1 th\u1eddi gian ch\u00fang ta c\u00f9ng nhau \u0111ang \u00edt \u0111i.&#8221; (C\u1ea3m x\u00fac, kh\u00f4ng ch\u1ec9 tr\u00edch)<\/li>\n\n\n\n<li>Peter: &#8220;Anh hi\u1ec3u. Anh c\u0169ng nh\u1edb em v\u00e0 con. \u00c1p l\u1ef1c c\u00f4ng vi\u1ec7c khi\u1ebfn anh qu\u00ean c\u00e2n b\u1eb1ng.&#8221; (\u0110\u1ed3ng c\u1ea3m, kh\u00f4ng ph\u00f2ng th\u1ee7)<\/li>\n\n\n\n<li>C\u00f9ng th\u1ea3o lu\u1eadn gi\u1ea3i ph\u00e1p: T\u1ed1i th\u1ee9 3, 5 v\u1ec1 s\u1edbm. Cu\u1ed1i tu\u1ea7n d\u00e0nh cho gia \u0111\u00ecnh.<\/li>\n<\/ul>\n\n\n\n<p><strong>K\u1ebft qu\u1ea3<\/strong>: H\u00f4n nh\u00e2n c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3.<\/p>\n\n\n\n<p><strong>D\u1ea1y EQ cho con<\/strong>:<\/p>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u d\u00e0i h\u1ea1n &#8211; Yale Child Study Center<\/strong>:<\/p>\n\n\n\n<p>Tr\u1ebb \u0111\u01b0\u1ee3c d\u1ea1y EQ t\u1eeb nh\u1ecf:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110i\u1ec3m h\u1ecdc t\u1eadp cao h\u01a1n<\/li>\n\n\n\n<li>\u00cdt b\u1ecb b\u1eaft n\u1ea1t v\u00e0 \u00edt b\u1eaft n\u1ea1t ng\u01b0\u1eddi kh\u00e1c<\/li>\n\n\n\n<li>\u00cdt nghi\u1ec7n ng\u1eadp<\/li>\n\n\n\n<li>\u00cdt tr\u1ea7m c\u1ea3m<\/li>\n\n\n\n<li>Quan h\u1ec7 t\u1ed1t h\u01a1n<\/li>\n<\/ul>\n\n\n\n<p><strong>B\u1ed1n b\u01b0\u1edbc d\u1ea1y EQ cho con<\/strong>:<\/p>\n\n\n\n<p><strong>1. Nh\u1eadn ra c\u1ea3m x\u00fac c\u1ee7a con<\/strong>: Cha m\u1eb9 nh\u1ea1y c\u1ea3m v\u1edbi t\u00edn hi\u1ec7u c\u1ea3m x\u00fac: Con im l\u1eb7ng b\u1ea5t th\u01b0\u1eddng, n\u0103ng l\u01b0\u1ee3ng th\u1ea5p<\/p>\n\n\n\n<p><strong>2. Coi c\u1ea3m x\u00fac l\u00e0 c\u01a1 h\u1ed9i d\u1ea1y d\u1ed7<\/strong>: Kh\u00f4ng n\u00f3i &#8220;\u0110\u1eebng bu\u1ed3n&#8221; M\u00e0 &#8220;Con bu\u1ed3n \u00e0? K\u1ec3 cho b\u1ed1\/m\u1eb9 nghe&#8221;<\/p>\n\n\n\n<p><strong>3. L\u1eafng nghe v\u1edbi \u0111\u1ed3ng c\u1ea3m<\/strong>: X\u00e1c nh\u1eadn c\u1ea3m x\u00fac: &#8220;B\u1ecb b\u1ea1n t\u1eeb ch\u1ed1i ch\u01a1i c\u00f9ng th\u1eadt t\u1ed5n th\u01b0\u01a1ng ph\u1ea3i kh\u00f4ng?&#8221;<\/p>\n\n\n\n<p><strong>4. Gi\u00fap con \u0111\u1eb7t t\u00ean v\u00e0 gi\u1ea3i quy\u1ebft c\u1ea3m x\u00fac<\/strong>: &#8220;\u0110\u00f3 g\u1ecdi l\u00e0 th\u1ea5t v\u1ecdng. M\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u c\u1ea3m th\u1ea5y v\u1eady \u0111\u00f4i khi. Ch\u00fang ta c\u00f3 th\u1ec3 l\u00e0m g\u00ec?&#8221;<\/p>\n\n\n\n<p><strong>V\u00ed d\u1ee5<\/strong>:<\/p>\n\n\n\n<p><strong>T\u00ecnh hu\u1ed1ng<\/strong>: Con 7 tu\u1ed5i t\u1ee9c gi\u1eadn v\u00ec kh\u00f4ng \u0111\u01b0\u1ee3c ch\u01a1i iPad.<\/p>\n\n\n\n<p><strong>C\u00e1ch kh\u00f4ng EQ<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Con h\u01b0 qu\u00e1! V\u1ec1 ph\u00f2ng ngay!&#8221; \u2192 Con h\u1ecdc: C\u1ea3m x\u00fac l\u00e0 x\u1ea5u, ph\u1ea3i \u0111\u00e0n \u00e1p<\/li>\n<\/ul>\n\n\n\n<p><strong>C\u00e1ch EQ<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Con t\u1ee9c gi\u1eadn ph\u1ea3i kh\u00f4ng? Khi ph\u1ea3i ng\u1eebng ch\u01a1i game vui, con c\u1ea3m th\u1ea5y th\u1ea5t v\u1ecdng.&#8221;<\/li>\n\n\n\n<li>&#8220;Nh\u01b0ng ch\u00fang ta c\u00f3 quy t\u1eafc v\u1ec1 th\u1eddi gian m\u00e0n h\u00ecnh. Quy t\u1eafc gi\u00fap con kh\u1ecfe m\u1ea1nh.&#8221;<\/li>\n\n\n\n<li>&#8220;Con c\u00f3 th\u1ec3 t\u1ee9c gi\u1eadn, nh\u01b0ng kh\u00f4ng \u0111\u01b0\u1ee3c la h\u00e9t hay n\u00e9m \u0111\u1ed3. Con c\u1ea7n g\u00ec \u0111\u1ec3 b\u00ecnh t\u0129nh? V\u1ebd tranh? Ch\u1ea1y ngo\u00e0i s\u00e2n?&#8221; \u2192 Con h\u1ecdc: C\u1ea3m x\u00fac OK, nh\u01b0ng h\u00e0nh vi c\u00f3 gi\u1edbi h\u1ea1n. C\u00f3 c\u00e1ch kh\u1ecfe m\u1ea1nh \u0111\u1ec3 x\u1eed l\u00fd.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"_Toc218493920\"><strong>Ch\u01b0\u01a1ng 10: EQ trong c\u00f4ng vi\u1ec7c<\/strong><\/a><strong><\/strong><\/h2>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u t\u1ea1i 500 c\u00f4ng ty<\/strong>:<\/p>\n\n\n\n<p>Goleman v\u00e0 \u0111\u1ed9i nghi\u00ean c\u1ee9u ph\u00e2n t\u00edch h\u00e0ng tr\u0103m c\u00f4ng ty:<\/p>\n\n\n\n<p><strong>K\u1ebft qu\u1ea3<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>V\u1edbi c\u00f4ng vi\u1ec7c k\u1ef9 thu\u1eadt<\/strong>: IQ v\u00e0 k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n chi\u1ebfm 2\/3 th\u00e0nh c\u00f4ng<\/li>\n\n\n\n<li><strong>V\u1edbi v\u1ecb tr\u00ed l\u00e3nh \u0111\u1ea1o<\/strong>: EQ chi\u1ebfm 85-90% s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa l\u00e3nh \u0111\u1ea1o xu\u1ea5t s\u1eafc v\u00e0 trung b\u00ecnh!<\/li>\n<\/ul>\n\n\n\n<p><strong>T\u1ea1i sao EQ quan tr\u1ecdng h\u01a1n IQ trong l\u00e3nh \u0111\u1ea1o?<\/strong><\/p>\n\n\n\n<p>L\u00e3nh \u0111\u1ea1o kh\u00f4ng ph\u1ea3i l\u00e0m c\u00f4ng vi\u1ec7c k\u1ef9 thu\u1eadt, m\u00e0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Truy\u1ec1n c\u1ea3m h\u1ee9ng<\/li>\n\n\n\n<li>Gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t<\/li>\n\n\n\n<li>X\u00e2y d\u1ef1ng \u0111\u1ed9i nh\u00f3m<\/li>\n\n\n\n<li>\u0110\u01b0a ra quy\u1ebft \u0111\u1ecbnh d\u01b0\u1edbi \u00e1p l\u1ef1c<\/li>\n\n\n\n<li>Thay \u0111\u1ed5i v\u0103n h\u00f3a<\/li>\n<\/ul>\n\n\n\n<p>T\u1ea5t c\u1ea3 \u0111\u1ec1u c\u1ea7n EQ!<\/p>\n\n\n\n<p><strong>C\u00e2u chuy\u1ec7n hai CEO<\/strong>:<\/p>\n\n\n\n<p><strong>CEO A &#8211; IQ 160, EQ th\u1ea5p<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Th\u00f4ng minh nh\u1ea5t trong ph\u00f2ng<\/li>\n\n\n\n<li>Ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean ph\u00e2n t\u00edch ho\u00e0n h\u1ea3o<\/li>\n\n\n\n<li>Nh\u01b0ng: Kh\u00f4ng l\u1eafng nghe nh\u00e2n vi\u00ean, coi m\u00ecnh cao h\u01a1n, ch\u1ec9 tr\u00edch c\u00f4ng khai<\/li>\n\n\n\n<li>K\u1ebft qu\u1ea3: Nh\u00e2n vi\u00ean gi\u1ecfi r\u1eddi \u0111i, nh\u1eefng ng\u01b0\u1eddi \u1edf l\u1ea1i s\u1ee3 h\u00e3i v\u00e0 kh\u00f4ng s\u00e1ng t\u1ea1o, c\u00f4ng ty tr\u00ec tr\u1ec7<\/li>\n<\/ul>\n\n\n\n<p><strong>CEO B &#8211; IQ 120, EQ cao<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kh\u00f4ng ph\u1ea3i ng\u01b0\u1eddi th\u00f4ng minh nh\u1ea5t<\/li>\n\n\n\n<li>Nh\u01b0ng: L\u1eafng nghe m\u1ecdi ng\u01b0\u1eddi, c\u00f4ng nh\u1eadn \u0111\u00f3ng g\u00f3p, t\u1ea1o m\u00f4i tr\u01b0\u1eddng an to\u00e0n t\u00e2m l\u00fd<\/li>\n\n\n\n<li>K\u1ebft qu\u1ea3: Nh\u00e2n vi\u00ean trung th\u00e0nh, s\u00e1ng t\u1ea1o, c\u00f4ng ty ph\u00e1t tri\u1ec3n m\u1ea1nh<\/li>\n<\/ul>\n\n\n\n<p><strong>C\u00e1c th\u00e0nh ph\u1ea7n EQ trong c\u00f4ng vi\u1ec7c<\/strong>:<\/p>\n\n\n\n<p><strong>1. T\u1ef1 nh\u1eadn th\u1ee9c<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bi\u1ebft \u0111i\u1ec3m m\u1ea1nh\/y\u1ebfu c\u1ee7a m\u00ecnh<\/li>\n\n\n\n<li>Tuy\u1ec3n ng\u01b0\u1eddi b\u00f9 \u0111\u1eafp \u0111i\u1ec3m y\u1ebfu<\/li>\n\n\n\n<li>&#8220;T\u00f4i kh\u00f4ng gi\u1ecfi chi ti\u1ebft, n\u00ean t\u00f4i c\u1ea7n ph\u00f3 gi\u00e1m \u0111\u1ed1c t\u00e0i ch\u00ednh t\u1ec9 m\u1ec9&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>2. T\u1ef1 qu\u1ea3n l\u00fd<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gi\u1eef b\u00ecnh t\u0129nh d\u01b0\u1edbi \u00e1p l\u1ef1c<\/li>\n\n\n\n<li>Kh\u00f4ng \u0111\u1ed5 l\u1ed7i khi th\u1ea5t b\u1ea1i<\/li>\n\n\n\n<li>Linh ho\u1ea1t thay \u0111\u1ed5i k\u1ebf ho\u1ea1ch<\/li>\n<\/ul>\n\n\n\n<p><strong>3. \u0110\u1ed9ng l\u1ef1c<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110am m\u00ea c\u00f4ng vi\u1ec7c, kh\u00f4ng ch\u1ec9 v\u00ec ti\u1ec1n<\/li>\n\n\n\n<li>L\u1ea1c quan tr\u01b0\u1edbc kh\u00f3 kh\u0103n<\/li>\n\n\n\n<li>Cam k\u1ebft v\u1edbi m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n<\/li>\n<\/ul>\n\n\n\n<p><strong>4. \u0110\u1ed3ng c\u1ea3m<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hi\u1ec3u c\u1ea3m x\u00fac nh\u00e2n vi\u00ean, kh\u00e1ch h\u00e0ng<\/li>\n\n\n\n<li>&#8220;Nh\u00e2n vi\u00ean c\u0103ng th\u1eb3ng v\u00ec deadline \u2192 c\u1ea7n gi\u1ea3m \u00e1p l\u1ef1c ho\u1eb7c h\u1ed7 tr\u1ee3&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>5. K\u1ef9 n\u0103ng x\u00e3 h\u1ed9i<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>X\u00e2y d\u1ef1ng m\u1ea1ng l\u01b0\u1edbi<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd xung \u0111\u1ed9t<\/li>\n\n\n\n<li>L\u00e3nh \u0111\u1ea1o thay \u0111\u1ed5i<\/li>\n<\/ul>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u t\u1ea1i McKinsey<\/strong>:<\/p>\n\n\n\n<p>Ph\u00e2n t\u00edch c\u00e1c \u0111\u1ed1i t\u00e1c (partner) &#8211; c\u1ea5p cao nh\u1ea5t:<\/p>\n\n\n\n<p><strong>\u0110\u1ed1i t\u00e1c c\u00f3 IQ cao nh\u1ea5t<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Xu\u1ea5t s\u1eafc trong ph\u00e2n t\u00edch<\/li>\n\n\n\n<li>Nh\u01b0ng kh\u00f4ng nh\u1ea5t thi\u1ebft th\u00e0nh c\u00f4ng nh\u1ea5t<\/li>\n<\/ul>\n\n\n\n<p><strong>\u0110\u1ed1i t\u00e1c th\u00e0nh c\u00f4ng nh\u1ea5t<\/strong> (doanh thu cao nh\u1ea5t, kh\u00e1ch h\u00e0ng trung th\u00e0nh nh\u1ea5t):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>EQ cao<\/li>\n\n\n\n<li>X\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 s\u00e2u v\u1edbi kh\u00e1ch h\u00e0ng<\/li>\n\n\n\n<li>Hi\u1ec3u nhu c\u1ea7u c\u1ea3m x\u00fac (kh\u00f4ng ch\u1ec9 k\u1ef9 thu\u1eadt) c\u1ee7a kh\u00e1ch<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd nh\u00f3m hi\u1ec7u qu\u1ea3<\/li>\n<\/ul>\n\n\n\n<p><strong>EQ v\u00e0 b\u00e1n h\u00e0ng<\/strong>:<\/p>\n\n\n\n<p><strong>Nghi\u00ean c\u1ee9u t\u1ea1i L&#8217;Oreal<\/strong>:<\/p>\n\n\n\n<p>So s\u00e1nh hai nh\u00f3m nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Nh\u00f3m A<\/strong>: Tuy\u1ec3n theo ti\u00eau chu\u1ea9n th\u00f4ng th\u01b0\u1eddng<\/li>\n\n\n\n<li><strong>Nh\u00f3m B<\/strong>: Tuy\u1ec3n theo ti\u00eau ch\u00ed EQ cao<\/li>\n<\/ul>\n\n\n\n<p><strong>K\u1ebft qu\u1ea3 sau 1 n\u0103m<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nh\u00f3m B b\u00e1n nhi\u1ec1u h\u01a1n $91,000\/ng\u01b0\u1eddi<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 r\u1eddi c\u00f4ng ty th\u1ea5p h\u01a1n 63%<\/li>\n<\/ul>\n\n\n\n<p><strong>T\u1ea1i sao?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>EQ cao \u2192 X\u1eed l\u00fd t\u1eeb ch\u1ed1i t\u1ed1t h\u01a1n (b\u00e1n h\u00e0ng b\u1ecb t\u1eeb ch\u1ed1i r\u1ea5t nhi\u1ec1u)<\/li>\n\n\n\n<li>\u0110\u1ed3ng c\u1ea3m \u2192 Hi\u1ec3u nhu c\u1ea7u kh\u00e1ch h\u00e0ng th\u1eadt<\/li>\n\n\n\n<li>Ki\u00ean tr\u00ec \u2192 Kh\u00f4ng b\u1ecf cu\u1ed9c sau v\u00e0i l\u1ea7n th\u1ea5t b\u1ea1i<\/li>\n<\/ul>\n\n\n\n<p><strong>EQ v\u00e0 ph\u1ea3n h\u1ed3i (feedback)<\/strong>:<\/p>\n\n\n\n<p><strong>C\u00e1ch kh\u00f4ng EQ<\/strong>: &#8220;B\u00e1o c\u00e1o c\u1ee7a anh t\u1ec7. Anh c\u1ea7n c\u1ea3i thi\u1ec7n.&#8221; \u2192 Ng\u01b0\u1eddi nghe ph\u00f2ng th\u1ee7, kh\u00f4ng bi\u1ebft c\u1ea3i thi\u1ec7n th\u1ebf n\u00e0o<\/p>\n\n\n\n<p><strong>C\u00e1ch EQ cao<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>B\u1ed1i c\u1ea3nh t\u00edch c\u1ef1c<\/strong>: &#8220;Anh l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9 v\u1edbi b\u00e1o c\u00e1o n\u00e0y&#8221;<\/li>\n\n\n\n<li><strong>C\u1ee5 th\u1ec3<\/strong>: &#8220;Ph\u1ea7n ph\u00e2n t\u00edch s\u1ed1 li\u1ec7u r\u1ea5t t\u1ed1t. Ph\u1ea7n k\u1ebft lu\u1eadn c\u1ea7n r\u00f5 r\u00e0ng h\u01a1n&#8221;<\/li>\n\n\n\n<li><strong>T\u00e1c \u0111\u1ed9ng<\/strong>: &#8220;Khi k\u1ebft lu\u1eadn m\u01a1 h\u1ed3, ban l\u00e3nh \u0111\u1ea1o kh\u00f4ng bi\u1ebft n\u00ean l\u00e0m g\u00ec ti\u1ebfp theo&#8221;<\/li>\n\n\n\n<li><strong>H\u1ed7 tr\u1ee3<\/strong>: &#8220;Anh c\u1ea7n t\u00f4i gi\u00fap g\u00ec kh\u00f4ng? Ch\u00fang ta c\u00f3 th\u1ec3 c\u00f9ng l\u00e0m outline&#8221;<\/li>\n\n\n\n<li><strong>Ni\u1ec1m tin<\/strong>: &#8220;T\u00f4i tin anh s\u1ebd l\u00e0m t\u1ed1t. Anh c\u00f3 n\u0103ng l\u1ef1c&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>V\u0103n h\u00f3a EQ trong t\u1ed5 ch\u1ee9c<\/strong>:<\/p>\n\n\n\n<p><strong>Google &#8211; D\u1ef1 \u00e1n Aristotle<\/strong>:<\/p>\n\n\n\n<p>Google nghi\u00ean c\u1ee9u h\u00e0ng tr\u0103m nh\u00f3m \u0111\u1ec3 t\u00ecm \u0111i\u1ec1u g\u00ec l\u00e0m nh\u00f3m hi\u1ec7u qu\u1ea3.<\/p>\n\n\n\n<p><strong>Kh\u00f4ng ph\u1ea3i<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IQ c\u1ee7a th\u00e0nh vi\u00ean<\/li>\n\n\n\n<li>Kinh nghi\u1ec7m<\/li>\n\n\n\n<li>Ch\u1ee9c v\u1ee5<\/li>\n<\/ul>\n\n\n\n<p><strong>Y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t<\/strong>: <strong>Psychological Safety<\/strong> (An to\u00e0n t\u00e2m l\u00fd)<\/p>\n\n\n\n<p>Th\u00e0nh vi\u00ean c\u1ea3m th\u1ea5y:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An to\u00e0n khi chia s\u1ebb \u00fd t\u01b0\u1edfng<\/li>\n\n\n\n<li>Kh\u00f4ng s\u1ee3 b\u1ecb ch\u1ebf gi\u1ec5u<\/li>\n\n\n\n<li>\u0110\u01b0\u1ee3c l\u1eafng nghe v\u00e0 t\u00f4n tr\u1ecdng<\/li>\n\n\n\n<li>C\u00f3 th\u1ec3 th\u1eeba nh\u1eadn sai l\u1ea7m<\/li>\n<\/ul>\n\n\n\n<p><strong>C\u00e1ch t\u1ea1o<\/strong>: L\u00e3nh \u0111\u1ea1o c\u00f3 EQ cao \u2192 \u0110\u1ed3ng c\u1ea3m, kh\u00f4ng ch\u1ec9 tr\u00edch, khuy\u1ebfn kh\u00edch chia s\u1ebb<\/p>\n\n\n\n<p><strong>\u0110\u00e0o t\u1ea1o EQ t\u1ea1i c\u00f4ng ty<\/strong>:<\/p>\n\n\n\n<p><strong>American Express<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110\u00e0o t\u1ea1o EQ cho nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n t\u00e0i ch\u00ednh<\/li>\n\n\n\n<li>K\u1ebft qu\u1ea3: Doanh s\u1ed1 t\u0103ng, kh\u00e1ch h\u00e0ng trung th\u00e0nh h\u01a1n<\/li>\n<\/ul>\n\n\n\n<p><strong>U.S. Air Force<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Test EQ trong tuy\u1ec3n d\u1ee5ng<\/li>\n\n\n\n<li>K\u1ebft qu\u1ea3: Gi\u1ea3m 92% t\u1ef7 l\u1ec7 tuy\u1ec3n sai ng\u01b0\u1eddi, ti\u1ebft ki\u1ec7m $3 tri\u1ec7u\/n\u0103m<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\"><a id=\"_Toc218493921\"><strong>K\u1ebeT LU\u1eacN V\u00c0 T\u1ed4NG H\u1ee2P<\/strong><\/a><strong><\/strong><\/h1>\n\n\n\n<p><strong>Th\u00f4ng \u0111i\u1ec7p ch\u00ednh c\u1ee7a Goleman<\/strong>:<\/p>\n\n\n\n<p><strong>1. EQ c\u00f3 th\u1ec3 h\u1ecdc \u0111\u01b0\u1ee3c<\/strong>: Kh\u00e1c v\u1edbi IQ (ph\u1ea7n l\u1edbn b\u1ea9m sinh, kh\u00f3 thay \u0111\u1ed5i), EQ c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n trong su\u1ed1t cu\u1ed9c \u0111\u1eddi.<\/p>\n\n\n\n<p><strong>N\u00e3o b\u1ed9 thay \u0111\u1ed5i<\/strong>: Neuroplasticity &#8211; n\u00e3o c\u00f3 th\u1ec3 t\u1ea1o k\u1ebft n\u1ed1i m\u1edbi \u1edf m\u1ecdi l\u1ee9a tu\u1ed5i.<\/p>\n\n\n\n<p><strong>2. EQ quan tr\u1ecdng h\u01a1n IQ cho th\u00e0nh c\u00f4ng cu\u1ed9c \u0111\u1eddi<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IQ gi\u00fap b\u1ea1n v\u00e0o tr\u01b0\u1eddng t\u1ed1t, c\u00f3 c\u00f4ng vi\u1ec7c \u0111\u1ea7u ti\u00ean<\/li>\n\n\n\n<li>EQ quy\u1ebft \u0111\u1ecbnh b\u1ea1n \u0111i \u0111\u01b0\u1ee3c bao xa, h\u1ea1nh ph\u00fac th\u1ebf n\u00e0o, \u1ea3nh h\u01b0\u1edfng ra sao<\/li>\n<\/ul>\n\n\n\n<p><strong>3. N\u0103m th\u00e0nh ph\u1ea7n c\u1ed1t l\u00f5i<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>T\u1ef1 nh\u1eadn th\u1ee9c<\/strong>: Bi\u1ebft c\u1ea3m x\u00fac c\u1ee7a m\u00ecnh<\/li>\n\n\n\n<li><strong>T\u1ef1 qu\u1ea3n l\u00fd<\/strong>: Ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac<\/li>\n\n\n\n<li><strong>T\u1ef1 t\u1ea1o \u0111\u1ed9ng l\u1ef1c<\/strong>: Ki\u00ean tr\u00ec theo \u0111u\u1ed5i m\u1ee5c ti\u00eau<\/li>\n\n\n\n<li><strong>\u0110\u1ed3ng c\u1ea3m<\/strong>: Hi\u1ec3u c\u1ea3m x\u00fac ng\u01b0\u1eddi kh\u00e1c<\/li>\n\n\n\n<li><strong>K\u1ef9 n\u0103ng x\u00e3 h\u1ed9i<\/strong>: Qu\u1ea3n l\u00fd c\u1ea3m x\u00fac trong m\u1ed1i quan h\u1ec7<\/li>\n<\/ol>\n\n\n\n<p><strong>4. EQ \u1ea3nh h\u01b0\u1edfng m\u1ecdi kh\u00eda c\u1ea1nh cu\u1ed9c s\u1ed1ng<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u1ee9c kh\u1ecfe: Stress \u00edt h\u01a1n, s\u1ed1ng l\u00e2u h\u01a1n<\/li>\n\n\n\n<li>H\u00f4n nh\u00e2n: H\u1ea1nh ph\u00fac, b\u1ec1n v\u1eefng h\u01a1n<\/li>\n\n\n\n<li>Nu\u00f4i d\u1ea1y con: Tr\u1ebb ph\u00e1t tri\u1ec3n to\u00e0n di\u1ec7n<\/li>\n\n\n\n<li>S\u1ef1 nghi\u1ec7p: Th\u00e0nh c\u00f4ng, \u0111\u01b0\u1ee3c th\u0103ng ti\u1ebfn<\/li>\n\n\n\n<li>L\u00e3nh \u0111\u1ea1o: Truy\u1ec1n c\u1ea3m h\u1ee9ng, x\u00e2y d\u1ef1ng \u0111\u1ed9i nh\u00f3m m\u1ea1nh<\/li>\n<\/ul>\n\n\n\n<p><strong>H\u00e0nh tr\u00ecnh ph\u00e1t tri\u1ec3n EQ<\/strong>:<\/p>\n\n\n\n<p><strong>Kh\u00f4ng ph\u1ea3i m\u1ed9t s\u1edbm m\u1ed9t chi\u1ec1u<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>C\u1ea7n th\u1eddi gian, luy\u1ec7n t\u1eadp<\/li>\n\n\n\n<li>Gi\u1ed1ng t\u1eadp gym &#8211; ph\u1ea3i t\u1eadp \u0111\u1ec1u \u0111\u1eb7n m\u1edbi th\u1ea5y k\u1ebft qu\u1ea3<\/li>\n\n\n\n<li>Th\u1ea5t b\u1ea1i l\u00e0 b\u00ecnh th\u01b0\u1eddng &#8211; quan tr\u1ecdng l\u00e0 ti\u1ebfp t\u1ee5c<\/li>\n<\/ul>\n\n\n\n<p><strong>B\u1eaft \u0111\u1ea7u t\u1eeb \u0111\u00e2u?<\/strong><\/p>\n\n\n\n<p><strong>Tu\u1ea7n 1<\/strong>: T\u1ef1 nh\u1eadn th\u1ee9c<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vi\u1ebft nh\u1eadt k\u00fd c\u1ea3m x\u00fac m\u1ed7i ng\u00e0y<\/li>\n\n\n\n<li>\u0110\u1eb7t t\u00ean ch\u00ednh x\u00e1c cho c\u1ea3m x\u00fac<\/li>\n<\/ul>\n\n\n\n<p><strong>Tu\u1ea7n 2-4<\/strong>: T\u1ef1 qu\u1ea3n l\u00fd<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Luy\u1ec7n h\u00edt th\u1edf s\u00e2u<\/li>\n\n\n\n<li>D\u1eebng l\u1ea1i tr\u01b0\u1edbc khi ph\u1ea3n \u1ee9ng trong c\u1ea3m x\u00fac<\/li>\n<\/ul>\n\n\n\n<p><strong>Th\u00e1ng 2<\/strong>: \u0110\u1ed3ng c\u1ea3m<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng<\/li>\n\n\n\n<li>H\u1ecfi<\/li>\n<\/ul>\n\n\n\n<p>&#8220;B\u1ea1n c\u1ea3m th\u1ea5y th\u1ebf n\u00e0o?&#8221;<\/p>\n\n\n\n<p><strong>Th\u00e1ng 3+<\/strong>: K\u1ef9 n\u0103ng x\u00e3 h\u1ed9i<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00c1p d\u1ee5ng t\u1ea5t c\u1ea3 \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t h\u01a1n<\/li>\n<\/ul>\n\n\n\n<p><strong>T\u1ea7m nh\u00ecn t\u01b0\u01a1ng lai<\/strong>:<\/p>\n\n\n\n<p>Goleman k\u00eau g\u1ecdi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tr\u01b0\u1eddng h\u1ecdc<\/strong>: D\u1ea1y EQ nh\u01b0 m\u00f4n h\u1ecdc ch\u00ednh<\/li>\n\n\n\n<li><strong>Doanh nghi\u1ec7p<\/strong>: \u0110\u00e1nh gi\u00e1 v\u00e0 \u0111\u00e0o t\u1ea1o EQ<\/li>\n\n\n\n<li><strong>Gia \u0111\u00ecnh<\/strong>: Cha m\u1eb9 h\u1ecdc v\u00e0 d\u1ea1y EQ cho con<\/li>\n<\/ul>\n\n\n\n<p><strong>Th\u1ebf gi\u1edbi c\u00f3 EQ cao h\u01a1n<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00cdt b\u1ea1o l\u1ef1c h\u01a1n<\/li>\n\n\n\n<li>\u00cdt ly h\u00f4n h\u01a1n<\/li>\n\n\n\n<li>\u00cdt tr\u1ea7m c\u1ea3m h\u01a1n<\/li>\n\n\n\n<li>Nhi\u1ec1u h\u1ee3p t\u00e1c h\u01a1n<\/li>\n\n\n\n<li>Nhi\u1ec1u \u0111\u1ed3ng c\u1ea3m h\u01a1n<\/li>\n\n\n\n<li>X\u00e3 h\u1ed9i t\u1ed1t \u0111\u1eb9p h\u01a1n<\/li>\n<\/ul>\n\n\n\n<p><strong>Th\u00f4ng \u0111i\u1ec7p cu\u1ed1i<\/strong>:<\/p>\n\n\n\n<p>&#8220;IQ \u0111\u01b0a b\u1ea1n \u0111\u1ebfn \u0111\u00e2u \u0111\u00f3. EQ quy\u1ebft \u0111\u1ecbnh b\u1ea1n s\u1ebd \u0111i bao xa.&#8221;<\/p>\n\n\n\n<p>Tr\u00ed tu\u1ec7 x\u00fac c\u1ea3m kh\u00f4ng ph\u1ea3i \u0111i\u1ec1u xa x\u1ec9, m\u00e0 l\u00e0 k\u1ef9 n\u0103ng thi\u1ebft y\u1ebfu cho cu\u1ed9c s\u1ed1ng hi\u1ec7n \u0111\u1ea1i. Trong th\u1ebf gi\u1edbi ng\u00e0y c\u00e0ng ph\u1ee9c t\u1ea1p, k\u1ef9 thu\u1eadt c\u00e0ng ti\u00ean ti\u1ebfn, ch\u00ednh y\u1ebfu t\u1ed1 con ng\u01b0\u1eddi &#8211; kh\u1ea3 n\u0103ng hi\u1ec3u v\u00e0 qu\u1ea3n l\u00fd c\u1ea3m x\u00fac &#8211; m\u1edbi l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 kh\u00e1c bi\u1ec7t.<\/p>\n\n\n\n<p>Tin t\u1ed1t: EQ c\u00f3 th\u1ec3 h\u1ecdc. Tin tuy\u1ec7t v\u1eddi h\u01a1n: B\u1ea1n c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u ngay h\u00f4m nay.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.seroto.vn\/embeeq\">https:\/\/www.seroto.vn\/embeeq<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/kids.hoc247.vn\/tri-tue-cam-xuc.html\">https:\/\/kids.hoc247.vn\/tri-tue-cam-xuc.html<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.alphabooks.vn\/top-nhung-cuon-sach-hot-nhat-2021-ve-tri-tue-xuc-cam-nhat-dinh-phai-doc-cho-bat-ky-ai\">https:\/\/www.alphabooks.vn\/top-nhung-cuon-sach-hot-nhat-2021-ve-tri-tue-xuc-cam-nhat-dinh-phai-doc-cho-bat-ky-ai<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cu\u1ed1n s\u00e1ch mang t\u00ednh c\u00e1ch m\u1ea1ng xu\u1ea5t b\u1ea3n n\u0103m 1995, thay \u0111\u1ed5i ho\u00e0n to\u00e0n quan ni\u1ec7m v\u1ec1 th\u00f4ng minh v\u00e0 th\u00e0nh c\u00f4ng. Goleman ch\u1ee9ng minh EQ (Emotional Quotient) quan tr\u1ecdng h\u01a1n IQ trong vi\u1ec7c quy\u1ebft \u0111\u1ecbnh th\u00e0nh c\u00f4ng cu\u1ed9c s\u1ed1ng. Contents PH\u1ea6N I: B\u1ed8 N\u00c3O C\u1ea2M X\u00daC.. 1 Ch\u01b0\u01a1ng 1: C\u1ea3m x\u00fac c\u00f3 t\u00e1c d\u1ee5ng&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1690,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[59],"tags":[],"class_list":["post-1693","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tom-tat-sach-hay"],"_links":{"self":[{"href":"https:\/\/growhome.vn\/index.php?rest_route=\/wp\/v2\/posts\/1693","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/growhome.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/growhome.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/growhome.vn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/growhome.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1693"}],"version-history":[{"count":1,"href":"https:\/\/growhome.vn\/index.php?rest_route=\/wp\/v2\/posts\/1693\/revisions"}],"predecessor-version":[{"id":1694,"href":"https:\/\/growhome.vn\/index.php?rest_route=\/wp\/v2\/posts\/1693\/revisions\/1694"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/growhome.vn\/index.php?rest_route=\/wp\/v2\/media\/1690"}],"wp:attachment":[{"href":"https:\/\/growhome.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1693"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/growhome.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1693"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/growhome.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1693"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}